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Nicole Wix Team Wix Team

*This feature has not yet been released to all users.* 
 

You can currently only transfer domains with the following extensions: .com, .org, .net, .biz, .info, .co, .guru, .email, .expert, and .tv

 

You can transfer your domain from another registrar to your Wix account. To transfer your domain, please verify that at least 60 days have passed since you registered or last transferred your domain and make sure that your domain is unlocked.

For more information please click here.

After a domain transfer is successful, your computer/browser might still be directed to the old site when you try to access the domain.

This normally resolves itself after several days depending on the router/browser settings but in order to fix this immediately you should clear your browsers cache and flush the DNS.

 

Note: Transferring your domain to Wix is not the same as connecting your domain to your Wix site. If you would like to keep your domain with your current domain host, but connect the domain to your Wix site, please click here to learn more.

Thanks, Nicole,

Replies(468 replies total)

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  • orders45

    Replied by orders45 June 16, 2014

    can you guys please assist I have asked my old domain host to transfer to wix and this is the email i received

     

    Hello Nokukhanya, 

    Thank you for your email. 

    We would be happy to change your nameservers to your domain however, before we do this, we would like you to understand that once your nameservers have been changed your Yola mail will stop working. You would then need to contact your new host and ask them to add these records to your domain on their end:

    MX record:
    Value: mx.yourdomain.com.cust.b.hostedemail.com

    CNAME record:
    Name: mail
    Value: mail.yourdomain.com.cust.b.hostedemail.com

    If you would still like us to point your domain away, please let me know and I would be happy to do this for you. 

    • dinamiso Wix Team

      Replied by dinamiso June 16, 2014

      Hi,

      If you choose to point your domain to Wix name servers, you will need to connect your email as well.

      After you connect your domain, you will be able to connect the email by adding the records your domain host provided you.

       

      In order to point the domain to Wix name servers, please send your domain provide the following message:

       

      I have built a site on Wix.com. Please connect my domain to their name servers- NS1.WIX.COM (IP address 216.139.213.90) and NS2.WIX.COM (IP address 95.211.144.195).

       

      To connect your site to a domain please visit our Domain Portal .

       

      If you have a personalized email account with your domain (such as mail@mywebsite.com), you will need to update your domain records in the Wix Domain Manager after connecting your domain to Wix. You will need to update these records so that your emails can be redirected back to your email host.

       

      • If your domain is connected to your Wix site with nameservers:

      Please add the records to the Wix Domain Manager (My Account > Domains). In the Wix Domain Manager, you can add MX records, A records,  CNAME records and TXT records. For more information about selecting an email provider and updating your domain records, click here.

       

      Dina-Wix Team.

       

      Dina-Wix Team.

       

  • hello319

    Replied by hello319 June 11, 2014

    Why can't I transfer the .co.uk domain I already have when i can purchase a co.uk domain from wix? It doesn't seem right to me. Please help !

    • Sheila Wix Team

      Replied by Sheila June 11, 2014

      Hi hello319, 

       

      Please see the best reply of this thread to learn the types of the domains that Wix accept for incoming transfer. 

      You can instead connect your domain to Wix site without transferring it. You can find details about connecting domain here.  

       

      Best, 

      Sheila - Wix Support
  • jschn33

    Replied by jschn33 June 10, 2014

    when I go in to add an A record it say that one already exists and doesn't allow me to save, and it still send me to the error page.

    • Tal Wix Team

      Replied by Tal June 11, 2014

      Hi,

       

      I'm assuming you're trying to point your domain to a non Wix site.

      Please provide us the A record you wish to add so we'll be able to further assist.

      Tal, Wix Team
  • markstar4

    Replied by markstar4 June 10, 2014

    Hi,

    I would like to transfer my domain from Gandi to wix but it has the extension .co.uk 

    Will this work as I know you say you can transfer domains with the following extensions: .com, .org, .net, .biz. and .info

    Thanks,

    Mark

    • Kosta Wix Team

      Replied by Kosta June 10, 2014

      Hey Mark,

       

      Please note that currently it is not possible to transfer a .co.uk domain to Wix.

      You are welcome to connect it using DNS. click here for more information.

      Kosta, Customer Solutions.
  • angeliccooke

    Replied by angeliccooke June 10, 2014

    domain transfer

    I put in to transfer my domain to Wix and want to know the progress and how long I should expect the address to link to the new wix website from the old one.

    • Kosta Wix Team

      Replied by Kosta June 10, 2014

      Hi,

       

      Please note the domain name has been submitted to the Registry to finalize the transfer. A response may take up to 7 days.

       

      You can check the status at any time by looking at your Domain manager, located in Subscriptions > Domains.

       

      Let us know if you have any questions. 

      Kosta, Customer Solutions.
  • pellettieri

    Replied by pellettieri June 9, 2014

    Hi, I'm trying to transfer a domain from Network Solutions over to Wix, but keep having trouble.  The domain is pellettieriassoc.com.  I've done all the steps Wix requested, including:

    - it is .com domain

    - privacy protection is turned off

    - email address is verified / correct

    - domain is older than 60 days and has not been transferred in the past.  

    - domain is UNLOCKED

    - I have a premium account with Wix (monthly unlimited plan)

    I've verified all of the above with Network Solutions, and even got an authorization code from them.  However, when I go to Wix -> "connect domain" -> "Use a domain you already own" and try to start the transfer process, I get this error message that says"
    "Domain Unavailable to Transfer

    Domain transfer request not available from your registrar."

    I don't think there is anything else I can do on Network Solutions side to prepare the domain for the transfer.  I'm starting to think the problem is on Wix's side.... please advise!  

    Thank you,

    Graham Pellettieri

    pellettieri@gmail.com

    • Ritti Wix Team

      Replied by Ritti June 10, 2014

      Hi Graham,

      Unfortunately, this feature is not open to all of our users. However, you can still connect your domain via DNS or pointing.

      To connect your site to a domain please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect.

      Check out this video for instructions:

      Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.

      If you do not have a domain you can buy one from Wix, click here to proceed.

      Already connected your domain but having problems? Please click here.

      Transferring your Wix domain to a different host: If you have a Wix domain, click here for instructions on how to transfer it to a different host.

      Transferring your domain name to Wix:  *This feature has not yet been released to all users.*  You can currently transfer only domains with the following extensions: .com, .org, .net, .biz. and .info. You can transfer your domain from another registrar to your Wix account. To transfer your domain, verify that at least 60 days have passed since your registered or last transferred your domain and make sure that your domain is unlocked. For more information please click here.

      Don't have a domain yet? To get a free domain for a year,  click below:
       

      Unlimited Sale


      Ecommerce Sale

       

      Best, Ritti
    • pellettieri

      Replied by pellettieri June 12, 2014

      Hi Ritti, 

      Thanks for the reply and information.  I adjusted the DNS settings so the domain now points to the my Wix site and it is working.  However, in the long run, I would still like to transfer my domain from Network Solutions over to Wix (so I can cancel my NS account).  I upgraded my Wix plan to Unlimited-yearly today, which is listed as one of the premium plans that supports using your own domain.  BUT, when I tried to finish the transfer process again today after the upgrade, by going to Wix -> "connect domain" -> "Use a domain you already own" I'm still getting the same error message that says:

      "Domain Unavailable to Transfer

      Domain transfer request not available from your registrar."

      I see that you wrote that transferring your domain to Wix is a feature that is not available for all users yet*.  But this is a .com domain, so does that mean it IS eligible?  With the plan I'm on (Unlimited - Yearly), is a domain transfer possible for me?  

      If not, when do you expect this will become available for all users?  

      Thanks,

      Graham

       

    • Barrios Wix Team

      Replied by Barrios June 12, 2014

      Hi Graham,

       

      Before transferring your domain to Wix, make sure: 

      1) The domain suffix you are using is supported.

      Currently, you can transfer domains with the following extensions: .com, .org, .net, .biz. and .info.

      2) Your domain is not protected by privacy (if you purchased privacy protection, you need to disable it for the duration of the transfer)

      You can check with your current domain host

      3) The email address for the domain admin/registrant is your own email address, since we will send a confirmation email to that address once the transfer is initiated.

      You can check the email address associated with your domain in the domain settings of your current host, or perform Whois check. 

      4) Your domain is older than 60 days

       

      For more information on how to transfer a domain to Wix please click here

       

      We are here should you require further assistance

      Many thanks, Barrios
  • markcl10

    Replied by markcl10 June 9, 2014

    Hi, I already have a domain registered elsewhere (for longer than 60 days) and wish to transfer it. I have a Premium Membership. However the previous holder keeps telling me that all I need to do is 'ask your hosting company for the IPS Tag and they will transfer the site'. I cannot see how to do that - and will I then take ownership back of the domain name?

    • markcl10

      Replied by markcl10 June 9, 2014

      It is a .org site.....

    • Nati Wix Team

      Replied by Nati June 9, 2014

      Hey markcl10,

       

       We do not provide with IPS Tags.

       

      Please refer to the the instructions in the best reply above in order to transfer your domain.

       

      We are here should you need any further assistance (-:

      Best Regards, Nati - Wix Support Team
  • roxannebrisson

    Replied by roxannebrisson June 8, 2014

    So you're saying if my domain name ends in .ca I cannot transfer it to Wix?!

    • Ben Wix Team

      Replied by Ben June 8, 2014

      As written in the best reply above, it is only possible to transfer domains with the following extensions: .com, .org, .net, .biz. and .info.

       

      While you may not be able to transfer your .ca domain to Wix, you can connect it to your Wix site by following the instructions here.

  • itaiharary

    Replied by itaiharary June 8, 2014

    site transfer

    Can I transfer this web site I have: www.deepdesertisrael.com to a wix platform, as is?

    • Nati Wix Team

      Replied by Nati June 8, 2014

      Hey itaiharary,

       

      Thank you for contacting Wix support! I'm glad to hear you are thinking of joining the Wix family :)

       

      You can use our HTML5 editor in order to build yourself a beautiful site which will suit your needs. Note that it is not possible to transfer a built ready site to your Wix account, you will need to use our platform.

       

      If you wish to connect a domain you purchased from another host, you'll need to upgrade your account. 

      You can find more information on package prices here

       

      You can also use the following coupons to receive a discount on the yearly Unlimited/eCommerce premium packages!

      Feel free to contact us if you require any further assistance. 

      Best Regards, Nati - Wix Support Team
  • salemkidron

    Replied by salemkidron June 7, 2014

    There is a great deal of confusion in regard to bringing my domain to upgrade my WIX website for www.salemmennonite.us . While some of your info suggest that anything other than .com, .org, .net, .biz. and .info cannot be dealt with by by WIX.  But other instances like for example  .co.uk address are directed that the CAN be used.  I have worked quite a bit to build my free website for a church so I could upgrade at the UNLIMITED PLAN and use the salemmennonite.us domain for them  This is important since they have had their domain and Google analytics connections for their email addresses for a few years now. This domain was purchased from GoDaddy, and they said they didn't understand there should be a problem as long as all the designations were made. So the big important question is . . . can I make the switch or not?        Jack Salsburey  -  webmaster@salemmennonite.us

    • Ron Wix Team

      Replied by Ron June 8, 2014

      Hi,

       

      Unfortunately, a .us domain cannot be transferred over to Wix at the moment.

      that said, you can continue hosting it at it's current location and connect it to your Wix site once you've upgraded your account using the instructions below.

       

      To connect your site to a domain please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect.

      Check out this video for instructions:

      Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.

      If you do not have a domain you can buy one from Wix, click here to proceed.

      Already connected your domain but having problems? Please click here.

      Transferring your Wix domain to a different host: If you have a Wix domain, click here for instructions on how to transfer it to a different host.

      Transferring your domain name to Wix:  *This feature has not yet been released to all users.*  You can currently transfer only domains with the following extensions: .com, .org, .net, .biz. and .info. You can transfer your domain from another registrar to your Wix account. To transfer your domain, verify that at least 60 days have passed since your registered or last transferred your domain and make sure that your domain is unlocked. For more information please click here.

      Don't have a domain yet? To get a free domain for a year,  click below:
       

      Unlimited Sale


      Ecommerce Sale

       

      Ron, Wix Team
    • salemkidron

      Replied by salemkidron June 8, 2014

      Your details are still so vague . . . Am I reading you correctly?  When someone goes to the www.salemennonite.us they would still see that old design and then have the option to click to the WIX design I have there? -  or would it automatically re-direct to the WIX site.  In either case am I hearing that the WIX ads would still be present?  I have the feeling that this question comes up a lot and the explanation REALLY needs to be more detailed.  Is there someone I can speak to over the phone to help me understand the answers to the questions I have?  There are SO many variables not covered by your explanations it leaves the the answers somewhere in incompletion.

    • dinamiso Wix Team

      Replied by dinamiso June 8, 2014

      Hi,

      Q1. You will be able to connect your own domain: salemmennonite.us to your Wix site.

      Currently, it is not possible to transfer a domain with .us extension to Wix hosting but you can connect this domain to Wix by pointing the domain to Wix name servers.

       

      Please note: Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.

       

      Once you properly connect your domain to your Wix site, your visitors will be automatically redirected to you new Wix site, when they will type the domain at the browser address bar.

       

      Transferring your domain to Wix refers to transferring your domain from another domain host to Wix. After doing so:
       
      - Wix will become the domain host, which means that domain renewal will be done from your Wix account, and not with your previous domain host.
      - You will be able to manage your DNS records from your Wix account. This includes connecting your e-mail, pointing your domain to a different IP address, connecting subdomains, etc. 
       
      For more information about transferring your domain to Wix, click here.

       

       
      Connecting your domain to Wix refers to connecting your domain to Wix, either via name servers or pointing. Connecting your domain to Wix means that:
       
      - Your domain remains hosted by another domain host, and so domain renewal will be done from your current domain registrar.  
      - If your domain is connected via name servers, you will be able to manage your DNS records from your Wix account. 
      - If your domain is connected via pointing, your DNS records are managed via your domain host.
       
      For more information about connecting your domain to Wix, click here.

       

       

      Q2. Regarding Wix ads, you can remove the Wix ads from your site by upgrading your site to a plan that includes removing the Wix ads.

      You can review all the upgrade plans here .

       

      Dina-Wix Team.

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