Wix Answers

Do not post confidential info such as passwords or financial information.
Cancel
Post Question
Nicole Wix Team Wix Team

*This feature has not yet been released to all users.* 
 

You can currently only transfer domains with the following extensions: .com, .org, .net, .biz, .info, .co, .guru, .email, .expert, and .tv

 

You can transfer your domain from another registrar to your Wix account. To transfer your domain, please verify that at least 60 days have passed since you registered or last transferred your domain and make sure that your domain is unlocked.

For more information please click here.

After a domain transfer is successful, your computer/browser might still be directed to the old site when you try to access the domain.

This normally resolves itself after several days depending on the router/browser settings but in order to fix this immediately you should clear your browsers cache and flush the DNS.

 

Note: Transferring your domain to Wix is not the same as connecting your domain to your Wix site. If you would like to keep your domain with your current domain host, but connect the domain to your Wix site, please click here to learn more.

Thanks, Nicole,

Replies(470 replies total)

Show my replies first
  • emilymjryan

    Replied by emilymjryan July 15, 2014

    I have a .ie domain name and no other domains are available for the the page name I have chosen. What are my options for transferring? Can a .ink be transferred? 

    Emily

    • Eileen Wix Team

      Replied by Eileen July 16, 2014

      Hey Emily

      The domain suffix you have mentioned cannot be transferred to Wix at the moment.

      However, as terminology is important- I would like to point out that transferring a domain and connecting a domain are two different things.

      You do not need to transfer a domain to Wix, simply connect it (after upgrading your site to a premium plan) using name servers (the domain suffix you specified can be connected).

       

      When connecting your domain to the Wix name servers there are two important steps that you must complete.

       
      1) Firstly you must go to Subscriptions > Domains) and add your domain. 
      For more information, please click here.
      2) Please contact your domain host and ask them to connect your domain via the name servers (ns1.wix.com & ns2.wix.com).
       
      Both of these steps are essential and the omission of either will result in a domain that’s not connected correctly.
      You can troubleshoot your domain here.
       
      Note: Please make sure to firstly add your domain name under the Wix domain manager
      Eileen, Wix Team.
  • tracypoh17

    Replied by tracypoh17 July 15, 2014

    Transfer Domain

    Hi, 

    I host a my own domain (thelilstuffs.com) and the webhosting is under Cynet. I'm due to renew my webhosting..can I renew with Wix? How do I go about it?  

    • Maya Wix Team

      Replied by Maya July 15, 2014

      Hi tracypoh17,

      Thank you for contacting Wix support, we are happy to help. I have moved your query into the relevant thread for you to easily find the instructions you need.

      You can transfer your domain to Wix if you wish to. Please read the best reply above for further details.

      Please let us know if you have further questions we may assist you with.

      All the Best,

       

       

      Maya Support-Team Wix
  • samwillo

    Replied by samwillo July 14, 2014

    Hi, i currently have a domain cookesofkirbygs.co.uk which is hosted by hosting24.com i was wondering if i could possiblt transfer it over to wix.com due to it having an easy editing tools and easy to change and edit different website functions. is this avaliable the domain is more than 60 days old.

    1. do i have to buy a premium package to do this?

     

    Thanks.

    • Alon - WIX team Wix Team

      Replied by Alon - WIX team July 15, 2014

      you can transfer your existing domain to us (it doesn't cost nothing) but in order to connect it successfully to your Wix website you'll need to purchase one of our premium plans first. 

      Unlimited Sale

      http://newcoupons.wix.com/en-unlim-year-coupon

      Alon - Wix Team
  • rugwiza

    Replied by rugwiza July 14, 2014

    ihave my own domain I will to transfer is free?

     

    • Anat Wix Team

      Replied by Anat July 14, 2014

      Hi,

       

      Thank you for contacting Wix support.

      As explained in the best reply at the top of this thread, you can transfer your domain to Wix. Please note that when transferring your domain to Wix you will have to extend your domain subscription. For more information please click here.

      Please note that you will also need to upgrade to a premium plan in order to connect your domain to your Wix site.

      Please let us know should you require further information.

      Anat - Wix Team
  • lenee0

    Replied by lenee0 July 11, 2014

    Hello,

    I'm trying to transfer my domain (leneecurtisphotography.com) from Network Solutions to Wix.  I've upgraded my Wix to the Unlimited plan.  I believe I've done everything that I need to do with NS to get the transfer started and I've even obtained my authorization code a couple of days ago from them.  However, when I try to transfer the domain over to Wix, I get the message below.  Any help would be greatly appreciated.

    Thanks.

     

    • Ella Wix Team

      Replied by Ella July 11, 2014

      Hi,

      Thanks for contacting us.

      As Wix is a re-seller of Network Solutions, it is impossible to transfer a domain from Network Solutions to Wix.

      I apologize for the inconvenience.

      Don't hesitate to contact us again,

      Ella

    • lenee0

      Replied by lenee0 July 11, 2014

      So, if that's the case and I want to completely cancel my services with NS and want that domain on Wix, how long would it take to be able to use that domain on Wix?  Also, would I be able to claim that domain as my "free for a year" one?

      Thanks.

    • ilan-t Wix Team

      Replied by ilan-t July 12, 2014

      Hi Lenee,

       

      Basically you would need to wait for the domain to expire and then wait for the redemption period to end after which it will be free to the general public and you can try claim it through Wix. We don't generally recommend this option as there is a chance of losing the domain and a bit of downtime as well.

       

      Best regards

  • gstichmedia

    Replied by gstichmedia July 9, 2014

    Today is the 7th day that I transferred a domain to WIX and it still says pending approval.  Help??

    • Ben Wix Team

      Replied by Ben July 10, 2014

      Please note that your domain has been successfully transferred to Wix. 

       

      To assign your domain to your Wix site: Sign in to your Wix account > from the menu at the top, hover over Subscriptions > click Domains > next to the relevant domain, click Manage.

      Under Domain Connects To, click Change > select a site > click Save.

       

      For further instructions on assigning your domain, click here.

    • Helle Wix Team

      Replied by Helle July 10, 2014

      Hi gstichmedia,

       

      I checked your account. Which domain are you referring to?

      I don't see any domain waiting for the approval. But I see "kleinpeterdvm.com" was registered today. Did you get the email for the registration approval and did you answer it?

       

      Please let us know, if you should require further assistance.

      Thanks,

      Helle, Support-Team Wix
  • ryno060

    Replied by ryno060 July 9, 2014

    Hello, I recently built a free site on wix for my company because I am sick of my current developer not updating my website.  I want to upgrade my account and have my current domain link to my new wix page.  The only problem is that my current domain is registered under the guy that built my website.  I have paid for it and for years.  Do I have a legal right to get that domain name from him, and if so how since the registrar email is to him.  thank you

    • Eyal Wix Team

      Replied by Eyal July 9, 2014

      Hi ryno060,

       

      Please note that you will need to gain access of your domain from your developer and you will need to talk to him or to the domain hosting company. Once you've managed, please user the instructions here to connect the domain to your site.

      Eyal, Wix Customer Support Team
  • toneystubbs

    Replied by toneystubbs July 9, 2014

    Domain Transfer from GoDaddy

    Hello!

     

    I was wanting to transfer my current domain name to Wix plus upload the site that I've created. What are the steps for this and the pricing?

    • Kosta Wix Team

      Replied by Kosta July 9, 2014

      Hey,

       

      Please note I have merged your question to the relevant thread, please refer to the best reply above for instructions.

       

      Let us know if you have any questions. 

      Cheers,

      Kosta, Customer Solutions.
  • ujjwalbhatia91

    Replied by ujjwalbhatia91 July 9, 2014

    I tried transferring my domain from godaddy to wix, the payment was successful, and i approved but after some pending time period the transferred got cancelled. What can the reason be and how can i resolve it ?

    the domain is unlocked and i cancelled the private registration after transfer request.

    • AlonH Wix Team

      Replied by AlonH July 9, 2014

      Hi, 

       

      I can see that your domain's privacy protection is still activated, meaning that your domain admin email and your domain registrant e-mail are currently set as JAYBEEXPORTS.COM@domainsbyproxy.com

      Please make sure that you turn off your domain privacy protection, and verify that the email address for the domain admin/registrant is your own email address, via your domain host. A confirmation email is sent to your domain admin and registrant e-mail addresses as part of the domain transfer process.

      Make sure to check your inbox for an email from support@wix.com and make sure to click on the approval link in the email.

      Please make sure to:
      • Check the inbox of the email account that you registered with your current domain host.
      • Check your Spam folder if you do not see the mail in your inbox.

      You can find steps to transfer your domain to Wix here.

      If your domain privacy protection prevented you from receiving this confirmation e-mail, please note that you will need to wait for the current domain transfer request to fail in order to re-initiate the transfer process. Please note that it may take up to 7 days after the domain transfer request was initiated for it to fail.

       

      Best regards. 

  • acmeindu

    Replied by acmeindu July 9, 2014

    I have followed all WIX instructions and still can't get my Domain transferred to Wix. Have contacted the registrar and the problem is at this end. What do I do? Sure would be nice to have a person to talk to. 

    • Ritti Wix Team

      Replied by Ritti July 9, 2014

      Hi,

      If the problem is at the domain hosts side you should ask them what the problem seems to be.

      If you like, you can tell us what the domain name is that you want to transfer and we can take a look on its information.

      Best, Ritti

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply