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Nicole Wix Team Wix Team

*This feature has not yet been released to all users.* 
 

You can currently only transfer domains with the following extensions: .com, .org, .net, .biz, .info, .co, .guru, .email, .expert, and .tv

 

You can transfer your domain from another registrar to your Wix account. To transfer your domain, please verify that at least 60 days have passed since you registered or last transferred your domain and make sure that your domain is unlocked.

For more information please click here.

After a domain transfer is successful, your computer/browser might still be directed to the old site when you try to access the domain.

This normally resolves itself after several days depending on the router/browser settings but in order to fix this immediately you should clear your browsers cache and flush the DNS.

 

Note: Transferring your domain to Wix is not the same as connecting your domain to your Wix site. If you would like to keep your domain with your current domain host, but connect the domain to your Wix site, please click here to learn more.

Thanks, Nicole,

Replies(466 replies total)

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  • joelavendano6

    Replied by joelavendano6 4 hours ago

    transfer domain and hosting from another vendor and owner to wix and under my name

    hello,

    i will be transferring the domain name and hosting from another vendor to wix.

    i have created a free account and will upgrade to a premium account as soon as i know everything will work.

    the previous owner of the site has just renewed the hostname to expire: 07-15-2015.

    he has given me the EPP code.

    am i able to transfer the domain name to wix and then link to my site after transferring???

    thank you.

    joel

     

    • Dima Wix Team

      Replied by Dima 4 hours ago

      Hi Joel,

      I merged your message to the general thread concerning this issue. Please take a look at the best reply above and let us know should you have any further questions.

      Cheers,

      Dima -Wix support team-
  • sustenarq

    Replied by sustenarq 5 hours ago

    I have built a site on Wix.com. Please connect my domain to their name servers- NS1.WIX.COM (IP address 216.139.213.90) and NS2.WIX.COM (IP address 95.211.144.195).

    • AlonH Wix Team

      Replied by AlonH 5 hours ago

      Hi, 

       

      If you wish to connect your domain to your Wix site via nameservers, please send this message to your current host. It may take up to 72 hours for the change to take effect.

       

       

      Don't hesitate to contact us if you need further assistance. 

  • hostellaconcepciob

    Replied by hostellaconcepciob 4 days ago

    Hi, I have transferred my existing domain from Godaddy to Wix. I did this thinking i was connecting the domain to my Wix site and paid the transfer fee. The site is still not connected to my domain and from reading all the help topics i have realised that transferring the domain is not the same as connecting it. It would seem that in order to connect it i have to pay a premium subscription, which i don't want to do. Please help, i have found this very misleading. Can i cancel the transfer and get a refund, because

    1. i do not want to change the ownership of the domain name.

    2. i do not want to pay a monthly subscription to connect the domain name.

    Thanks for you help.

    • Kosta Wix Team

      Replied by Kosta 4 days ago

      Hey,

       

      First, Please note that connecting your own domain to your Wix site indeed requires a premium plan, no matter if the domain hosted by Wix or elsewhere.

       

      If you refer to your hostellaconcepcio.com domain, please note it was already transferred to Wix, and cannot be canceled.

      If you wish you can transfer the domain away from Wix.

       

      Let us know if you have any questions.

      Kosta, Customer Solutions.
  • geeblackmore

    Replied by geeblackmore 4 days ago

    Hi there,

    So I have a domain that is .co.nz from reading all the info on your site I cannot transfer this kind of domain to wix.  Can I still get my wix website online somehow using my current domain host provider?

    • Or Wix Team

      Replied by Or 4 days ago

      Yes!

      To connect your site to a domain please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect.

      Check out this video for instructions:

      Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.

      All the best, Or - Wix support team.
  • babbott7

    Replied by babbott7 July 16, 2014

    Confused about domain transfer

    I have a current domain and site hosting with godaddy. I just built a site with Wix and paid for the upgrade.  However, when looking at the email to send godaddy about transferring name servers I notice at the bottom it says that I still plan to continue hosting with godaddy.  I do not want that.  I do not want to pay for both godaddy and wix.  How do I get my hosting, website, domain, email completely off godaddy and onto wix?

    Please advise.  Thanks!

    • Ben Wix Team

      Replied by Ben July 16, 2014

      Please note that I have merged your post to the main thread concerning this subject. Please see the best reply above for steps to transfer your domain to Wix.

       

      It is not possible to transfer e-mail purchased from an external e-mail host to Wix. Instead you are able to connect your e-mail to Wix, by following the steps here.

       

      Please let us know if you require any further assistance.

       

      Ben

      Wix Support

       

       

  • gyamerah8

    Replied by gyamerah8 July 16, 2014

    Hi Wix, I made the request to transfer my domain www.cappghana.com from Godaddy to Wix. I received an email confirming this request and detailing that i will receive an email from support@wix.com in a couple of hours asking that i accept the terms of the domain transfer. Well i am yet to receive such an email. Is this normal or there is some sort of hitch? Kindly let me know.

    • rony Wix Team

      Replied by rony July 16, 2014

      Hi , 

      The domain cappghana.com has been submitted to the Registry to finalize the transfer. 



      Have you received the confirmation email from Wix and accepted the terms? 
       

       

      Please verify that the email address for the domain admin/registrant is your own email address, as we will send an automatic confirmation email to that address once the transfer is initiated.
       
      As you can see here, the admin email is set as: vpsafrica@gmail.com
       
      In case you do not have access to the admin email, contact your current domain host and change the email to an updated address. 
       
      If the transfer fails - Repeat the transfer domain process. Then, check your inbox for an email from support@wix.com and make sure to click on the approval link in the email.
       

      Follow the instructions here to re-initiate the domain transfer request.

       

      You will be automatically refunded.
       

      Please allow up to 20 business days from the failure date for the refund to settle in your account.

       

       

      In case of further questions, contact us again.

      All best

      Rony WixTeam
    • gyamerah8

      Replied by gyamerah8 5 days ago

      Hi, 

      The domain www.cappghana.com was registered by another party on my behalf.  have subsequently requested for the change of email from vpsafrica@gmail.com to gyamerah@ymail.com. Can you kindly confirm what the registrant's email is please? And once the email has been updated to gyamerah@ymail.com, what is the next step?

    • dinamiso Wix Team

      Replied by dinamiso 5 days ago

      Hi,

      Unfortunately, we can't check your email admin registered with Godaddy.

      Please contact Godaddy directly regrading this issue.

      Thank you,

      Dina.

    • gyamerah8

      Replied by gyamerah8 5 days ago

      Hi, 

      How do I go about cancelling a pending request for a domain transfer to Wix?

    • dinamiso Wix Team

      Replied by dinamiso 5 days ago

      Hi,

      Currently, you can't cancel the transfer request but you can simply make the transfer fail.

      You'll receive an email from support@wix.com, asking you to confirm your transfer request. The subject of the email is "DOMAIN NAME TRANSFER - Initial Authorization for Registrar". If you do not confirm the email, the transfer process cannot be completed.
       

       

      May I ask why you have choose to not transfer the domain to Wix hosting?

       

      Please don't hesitate to contact us again, if you will need additional assistance.

      Dina-Wix Team.

       

    • gyamerah8

      Replied by gyamerah8 5 days ago

      Well at the time of initial request for the domain transfer to wix.com, the domain registrant's email was not my personal email. I only realized this after the request was made and I didn't receive the DOMAIN NAME TRANSFER email after several hours as indicated.

      I have now requested for the email to be updated to my current email address which is gyamerah@ymail.com. I figured it will therefore be be prudent to cancel the initial request and re initiate the transfer process again. Kindly advice. 

    • dinamiso Wix Team

      Replied by dinamiso 4 days ago

      Hi,

      You are correct.

      As we will not be able to send another email to a different Email address, this process will fail, you will be refunded and you will need to initiate a new transfer request.

       

      I can see your domain transfer status is still ' Pending Registry Approval ' .

      You will be able to initiate a new transfer request only after the status will change to failed.

       

      Thank you,

      Dina.

       

  • emilymjryan

    Replied by emilymjryan July 15, 2014

    I have a .ie domain name and no other domains are available for the the page name I have chosen. What are my options for transferring? Can a .ink be transferred? 

    Emily

    • Eileen Wix Team

      Replied by Eileen July 16, 2014

      Hey Emily

      The domain suffix you have mentioned cannot be transferred to Wix at the moment.

      However, as terminology is important- I would like to point out that transferring a domain and connecting a domain are two different things.

      You do not need to transfer a domain to Wix, simply connect it (after upgrading your site to a premium plan) using name servers (the domain suffix you specified can be connected).

       

      When connecting your domain to the Wix name servers there are two important steps that you must complete.

       
      1) Firstly you must go to Subscriptions > Domains) and add your domain. 
      For more information, please click here.
      2) Please contact your domain host and ask them to connect your domain via the name servers (ns1.wix.com & ns2.wix.com).
       
      Both of these steps are essential and the omission of either will result in a domain that’s not connected correctly.
      You can troubleshoot your domain here.
       
      Note: Please make sure to firstly add your domain name under the Wix domain manager
      Eileen, Wix Team.
  • tracypoh17

    Replied by tracypoh17 July 15, 2014

    Transfer Domain

    Hi, 

    I host a my own domain (thelilstuffs.com) and the webhosting is under Cynet. I'm due to renew my webhosting..can I renew with Wix? How do I go about it?  

    • Maya Wix Team

      Replied by Maya July 15, 2014

      Hi tracypoh17,

      Thank you for contacting Wix support, we are happy to help. I have moved your query into the relevant thread for you to easily find the instructions you need.

      You can transfer your domain to Wix if you wish to. Please read the best reply above for further details.

      Please let us know if you have further questions we may assist you with.

      All the Best,

       

       

      Maya Support-Team Wix
  • samwillo

    Replied by samwillo July 14, 2014

    Hi, i currently have a domain cookesofkirbygs.co.uk which is hosted by hosting24.com i was wondering if i could possiblt transfer it over to wix.com due to it having an easy editing tools and easy to change and edit different website functions. is this avaliable the domain is more than 60 days old.

    1. do i have to buy a premium package to do this?

     

    Thanks.

    • Alon - WIX team Wix Team

      Replied by Alon - WIX team July 15, 2014

      you can transfer your existing domain to us (it doesn't cost nothing) but in order to connect it successfully to your Wix website you'll need to purchase one of our premium plans first. 

      Unlimited Sale

      http://newcoupons.wix.com/en-unlim-year-coupon

      Alon - Wix Team
  • rugwiza

    Replied by rugwiza July 14, 2014

    ihave my own domain I will to transfer is free?

     

    • Anat Wix Team

      Replied by Anat July 14, 2014

      Hi,

       

      Thank you for contacting Wix support.

      As explained in the best reply at the top of this thread, you can transfer your domain to Wix. Please note that when transferring your domain to Wix you will have to extend your domain subscription. For more information please click here.

      Please note that you will also need to upgrade to a premium plan in order to connect your domain to your Wix site.

      Please let us know should you require further information.

      Anat - Wix Team

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