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Stats 421,809 topics posted 7,106 include Best Reply by Wix Team
Replies(118 replies total)
Replied by outpostuniform February 22, 2013
Appreciate that you can assist me on this issue.
I would like to retain my domain name that we bought from you. As due to our website need to be expanded we no longer can use WIX as our main website. We love your interface and the simplicity of it. However due to some constraint we need to migrate to another type pf platform.
Please help me or advice me on how do I can transfer my existing domain www.outpostuniform.com to my new hosting provider.
Replied by brookelukowitz February 6, 2013
So if you truly want to switch a domain from one Wix account to another you would technically have to direct your Wix domain away from Wix and then in the new account select a premium package. In that premium package you would have to direct the domain from the new host back to the new Wix account?
Replied by Maya January 30, 2013
Do you refer to a different account then the one you are logged in with? The account registered with firstname.lastname@example.org does not contain a Wix domain - it contains a domain purchased from a different host which is connected to your Wix account. If you wish to use this domain somewhere else, please contact your domain host (not Wix) and ask your host to connect your domain with the relevant details. If you refer to a different account, please provide us the domain name or the email to the account.
Thanks,Maya Support-Team Wix
Replied by dcotton1 January 29, 2013
Hello . . . I want to transfer my wix purchased domain to another registry and hosting service . . i have found the tutorial to transfer but there is not advanced button (in the domain manage screen) to click on to change registry privacy or initiate the transfer!!!
This is just getting ridiculous!!
Replied by Danna January 20, 2013
Once you are done creating your Wix document, you may connect your own domain purchased from any domain provider, not necessarily Wix (for example www.mydomain.it).
To be able to do so, you will need to purchase a domain and upgrade your site to one of our Premium packages that allows for this service.
You'll find all the details regarding the different Premium packages and what services they offer here.
For instructions on how to connect your domain purchased from a different domain hosting company, click here.
In order to complete the process ask your hosting company (where you purchased your domain name from) to point your domain to the Wix server using the following cnames:
Should you require any further assistance, please don't hesitate to contact us again!Danna- Wix Team
Replied by loretaz January 20, 2013
Hi, I’m creating a site here and would like to have different domain than wix is offering. Example blablabla.lt is it possible if I buy this domain from locals? Or it is possible to have only .com, .net, biz. and etc? Thanks
Replied by heathermwaters January 15, 2013
So, in other words: no. We bought the domain through you and have the premium package. It's all under my account, but I want to transfer the whole shebang to her. Allow her to manage everything.
This isn't possible?