Wix Answers

Do not post confidential info such as passwords or financial information.
Post Question
wix Wix Team

To transfer a domain purchased through Wix to a different account: Sign in to your Wix account > from the top menu, click Subscriptions > click Domains > next to the relevant domain, click Manage.

Under Domain Summary, click the Advanced tab > on the right, click Transfer to a different Wix account > follow the instructions in the pop-up window.

For further instructions on transferring your Wix domain to another Wix account, click here.

Replies(116 replies total)

Show my replies first
  • rbb-architekti

    Replied by rbb-architekti October 1, 2013


    I ve created a site and purchased premium package with 1 year free domain last year. Due some technical problems with the bank account, my site expired. When I have realised that, I ve started checking last invoices.  I ve found out that couple months ago, wix upgraded my plan from combo to unlimited without any notice (still not happy about that). I didnt see any choice and canceled the package + remade my site with wixeditor (used html instead of flash this time). Now, I ve upgraded to premium again, but cannot use my "old" domain as I get "This domain is no longer registered by Wix" message. Doesnt seems that its registred anywhere else. So what are my options to get it connected to my new site?  thanks

    • Ben Wix Team

      Replied by Ben October 2, 2013

      Please note that your domain name rbbarchitekti.com is currently in a "redemption period." During this period, all WHOIS information is erased. It usually takes about 30-35 days for the domain name to be released after it is deleted for nonpayment.


      Please be aware that you are able to reactivate and renew the domain registration, through the payment of an additional fee. The cost of reactivation during this period is $250.


      Alternatively, you can wait until the domain name is released, and available to the general public (please note the risk that someone else could secure the domain name).


      You can read more about the redemption period here.


      Please let me know what you would like to do.

    • rbb-architekti

      Replied by rbb-architekti October 2, 2013

      Thank you for your response. Unfortunately $250 is currently over my budget so I will wait through redemption period or use different domain. 

      have a nice day

    • Rapido Wix Team

      Replied by Rapido October 2, 2013


  • garrettjones123

    Replied by garrettjones123 September 10, 2013

    can I use my domain purchased from wix on a different web hosting platform such as wordpress? 

    • Danna Wix Team

      Replied by Danna September 10, 2013



      If you have purchased a Wix domain, but have decided to transfer it away from Wix, you can do so easily from the Wix Domain Manager.

      To transfer your Wix domain from Wix:

      1. From your Domain Manager, under My Domains, next to your Wix domain, click Manage.

      2. Under Domain Summary, click the Advanced tab.

      3. Next to Transfer away from Wix, click Transfer (please make sure to turn off Private Registration if it is on).

      4. In the Transfer window, click Send.

      5. An email with a code will be sent to you. Forward this code to your new domain registrar.
      You may not receive the email immediately, but you can expect to receive it on the same day.

      Your Wix domain is transferred from Wix

      Important notice: In accordance with ICANN rules, you cannot transfer your domain to another provider until 60 days after you register or transfer your domain.


      Please let us know if you need any further assistance!


      Danna- Wix Team
  • seowdenis

    Replied by seowdenis June 20, 2013

    Hi Wix Team

    I purchased my domain name from Wix, but due to certain constraint i had no choice but to migrate to a homepage maker. They provided me with primary and secondary name server information, and asked me to change the DNS at Wix in order to transfer or switch my domain name over to them.

    I have been trying but to no avail, could you advice how i can transfer my existing domain www.j-beadasia.com to my new hosting provider?


    • Jonathan Wix Team

      Replied by Jonathan June 20, 2013

      It seems you are mixing between two things. Changing DNS is keeping the domain with the same domain provider but adjusting it to it connects with a site, transferring a domain is taking a domain from one domain provider to a different domain provider. Which of these two options would you like to do?

    • seowdenis

      Replied by seowdenis June 22, 2013

      Hi Jonathan

      Thank you for your reply.

      My apologies for the confusion, i have checked and confirm that i would like to change DNS while keeping the domain with the same provider which is Wix but adjusting it to connect with a site.

      I received primary & secondary name server information, so would you be able to help and advice how can i change these details at my end?

      Best Regards


    • Michal

      Replied by Michal June 22, 2013

      Hi Denis, 


      Unfortunately, it is impossible to connect a domain that's hosted with Wix to different name servers. You need either to transfer the domain to a different host, or to connect it to an external site with A records. 

      An A (address) record is a DNS record that can be used to point your domain name and host names to a static IP address.

      For more information about how to create an A record, click  here .

      Michal - Wix Team
  • captivemedia11

    Replied by captivemedia11 April 13, 2013

    If i transfer my wix site to a different domain (123-reg), can i still edit it in Wix as normal???

    • Daniel Wix Team

      Replied by Daniel April 13, 2013

      You are unable to transfer your Wix site but you can transfer your domain.

      You can still edit your site in Wix even if you transfer your domain.

      Daniel - Wix support team
  • Danna Wix Team

    Replied by Danna March 5, 2013



    Was the domain in question purchased through Wix?


    Danna- Wix Team
  • rellesquash

    Replied by rellesquash March 5, 2013

    a friend made a new wix website for me.  i gave her our domain name and she put it under her wix account.  now she is trying to transfer the domain to my new wix accout and give me the rights to administer the website, however we can't link it.  is this possible to do?

  • Uma - Wix Team Wix Team

    Replied by Uma - Wix Team March 5, 2013

    @ MetroLifeChurch,

    Great, no problem, should you require further assistance please let us know.

  • MetroLifeChurch

    Replied by MetroLifeChurch March 5, 2013

    I figured it out.  Thanks for your help

  • MetroLifeChurch

    Replied by MetroLifeChurch March 5, 2013


  • Michael

    Replied by Michael March 3, 2013


    What is the domain name in question?

    -- Michael - Wix Team

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply