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wix Wix Team

To transfer a domain purchased through Wix to a different account: Sign in to your Wix account > from the top menu, click Subscriptions > click Domains > next to the relevant domain, click Manage.

Under Domain Summary, click the Advanced tab > on the right, click Transfer to a different Wix account > follow the instructions in the pop-up window.
 

For further instructions on transferring your Wix domain to another Wix account, click here.

Replies(118 replies total)

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  • danoren

    Replied by danoren December 11, 2013

    Hi, I followed the steps in the top reply above --- though I can't find the "Advanced" tab and am stuck... Want to direct the domain associated with one wix account to my new wix account (which I already paid for). Help! www.humoral.net

    • Eileen Wix Team

      Replied by Eileen December 11, 2013

      Hey danoren

      Please note that the domain humoral.net was not purchased from Wix.

      If you wish to use it in another account, please go in the original account to my account=>domains and remove the domain (with the red x).

      Then logout, and login to the new account and add the domain (after purchasing a premium package for the site).

       

      Eileen, Wix Team.
    • danoren

      Replied by danoren December 11, 2013

      Thanks, will try that. 

    • Danna Wix Team

      Replied by Danna December 13, 2013

      Cheers! Please feel free to contact us again for any future assistance!

       

      Danna- Wix Team
  • Kay's

    Replied by Kay's November 26, 2013

    checking to see if my domain was transfered from kaysbarandgrill.com to manager@kaysrestaurantandbar.com? please confirm...thx!

    • Eileen Wix Team

      Replied by Eileen November 26, 2013

      Hey Kay's

      Your domain was not transferred.
      Please follow the instruction in the best reply above.

      Eileen, Wix Team.
  • tis936

    Replied by tis936 November 23, 2013

    Since, I was unaware how to transfer from one Wix account to the other. I decided to delete the other website created in one of my Wix accounts. Thinking that it would eliminate the duplication of website. Unfortunately, I am still receiving error messages. It could be that it takes a couple of hours before the system resets. Unsure???. Nonetheless, is it possible to share with me how to fix this. RECAP: I am trying to accomplish a NEW TEMPLATE/WEBSITE but another account had my website. Which, I recently deleted. Now, I am needing assistance on how to fix this? HELP?? Thank you.

    • tis936

      Replied by tis936 November 23, 2013

      Needing assistance:

      I neglected to mention, I need to know how to set up the New Website/Template in my new account for WIX. ...I deleted the other website. HELP???

       

       

    • ilan-t Wix Team

      Replied by ilan-t November 23, 2013

      Hello,

       

      I am little confused by your question, are you trying to move a site from an account to another, then connect the domain under the second account to the now moved site?

       

      You can easily transfer a Wix site from one account to another! This process will create a copy in the other account.
      Please follow the instructions here or check out the video below.
       

      You can also transfer domains purchased by Wix to another account. Click here for information.

       

      P.S. If you want to use your own domain e.g. www.myname.com, please check out our premium upgrade options here.

      Please note: It isn't possible to transfer a premium package from one account to another.
       

       

      If I misunderstood please reply clarifying exactly what you would like to achieve and we guide you through the steps.

       

      Best regards

    • tis936

      Replied by tis936 November 25, 2013

      I believe I have a big mess going. I am unsure how it has become so convoluted at this point.

      Initially, I needed to transfer the account to another account. That is all water under the bridge since I decided to delete my other website under the other account. Now, I am having problems publishing the website, due to the fact the system recognizes it under another email and account. The error message states domain is in use. When technically I deleted it and now I have no access to the old site. Smart ugh? Not really... To add insult to injury, when I am looking at my domains. My website that I would like to publish has a different domain linked to it. I tried to change the domain, but since the domain is still linked to the other account which I deleted it still identifies it as a duplicate.  How can I correct the two problems>

      1.) Domain error duplicate from another account

      2.) Business name does not match domain. The domain is for another website created, but pulls up the duplicate name website instead. If that makes since.

      I appreciate any help.

      Thank you!!

       

       

       

    • Dror - Wix Support Wix Team

      Replied by Dror - Wix Support November 25, 2013

      Hi, We'd like to take a closer look

      Which domain are you referring to?

      Dror - Wix Team
    • tis936

      Replied by tis936 November 25, 2013

      NWBCINC.com

       

    • Uma - Wix Team Wix Team

      Replied by Uma - Wix Team November 26, 2013

      Hi,

      It looks like the domain name NWBCINC.com is already added on another wix account. Have you previously had someone design the site for you? Are you the domain owner of the domain?

      Can you please provide us with a screen shot of an error message you are receiving? Are you receiving it when transferring your site from one account to another? 

       Please provide us with the exact name of the site and domain name you would like to connect to it.

      Thanks!

  • ja0852

    Replied by ja0852 November 7, 2013

    Hi there,

    I am trying to figure out how to transfer my domain from a different account to this account I am logged in to. When going through the transfer steps in the original account it brings up an error message stating that there is no associated email address? (or something similar). I read in your instructions that domain's which have an email address attached cannot be transferred? Is this still correct, and if so when is this going to be fixed as we need to start managing our domain from this account instead. Is there another way around this?

    The domain is www.kuricompanion.com

    Thank you

    • Eileen Wix Team

      Replied by Eileen November 7, 2013

      Hey ja0852

      Indeed- the reason is that it's attached to mail boxes.

      It is not possible at the moment unfortunately, and I'm afraid we do not have an ETA for that feature or a workaround.  

       

      Eileen, Wix Team.
  • picar1

    Replied by picar1 November 6, 2013

    Hi, I registered the domain www.andrebollag.info through WIX a year ago. A month ago I deactivated the website in my account. Now I want to transfer the domain to a different registration company until I will design a new website with this address.

    Can you please send me the transfer code? Or is there a way I can access this package again so I can do it myself?

    Thanks,

    Alain

    • dinamiso Wix Team

      Replied by dinamiso November 6, 2013

      Hi,

      If you have a Wix domain, click here for instructions on how to transfer it to a different host.

      Dina-Wix Team.

    • picar1

      Replied by picar1 November 6, 2013

      Sorry, if I didn't make myself clear enough. The domain is not shown in my account anymore. Therefor the instructions don't work.

    • dinamiso Wix Team

      Replied by dinamiso November 6, 2013

      Hi,

      Please note: This account is located under a different Wix account which is associated with usernamepicar0

      Please make sure you login to the correct account.

       

      Dina-Wix Team.

  • psf532

    Replied by psf532 October 29, 2013

    On my domain tab I do not have a advanced tab.

    • Danna Wix Team

      Replied by Danna October 29, 2013

      Hi,

       

      I can see that your domain is not registered with Wix. For any assistance regarding your domain please contact Tucows Inc.

       

      Then go to your Wix account, under Manage Premium, go to Domains--> Manage--> Next to ' Wix site', click Change, then check ' Clear domain connection'.

       

      Let us know if you need any further assistance!

       

      Danna- Wix Team
  • allyourgraphics

    Replied by allyourgraphics October 24, 2013

    Dana I can't read your reply, goggle shows a broken link. 

    • Michal

      Replied by Michal October 24, 2013

      Hey allyourgraphics, 

       

      Are you referring to this thread?

      I am not sure which correspondence you mean, so please reply to the original thread for more information. 

       

      Thanks,

      Michal - Wix Team
  • marcrosselli79

    Replied by marcrosselli79 October 24, 2013

    Please can you change my IPS Tag to CREATE and A Record IP address to
    194.187.56.56 please as I cannot wait till December please??

    • marcrosselli79

      Replied by marcrosselli79 October 24, 2013

      Please can you change my IPS Tag to CREATE and A Record IP address to
      194.187.56.56 please as I cannot wait till December please??

    • Michal

      Replied by Michal October 24, 2013

      Hey marcorosselli79, 

       

      Unfortunately, we are unable to transfer your domain before 60 days from its registration has passed. Since your domain was registered on October 9th, we won't be able to transfer it until December 10th. 

       

      In the meantime, you can connect your domain to a non-Wix site with A records. For more information about how to create an A record, click here.

       

      Thank you for your understanding. 

      Michal - Wix Team
  • allyourgraphics

    Replied by allyourgraphics October 24, 2013

    Transfering back a website

    Hello, I created another wix account in order to allow a customer from overseas to access to the site without sharing access to my other sites. I'm about to launch the site, which I build in my original account, were my other sites reside, so I need to transfer the domain from the new account to the old one and connect to the new site. How can I do all that? Thanks

    • Nadia.Tannous

      Replied by Nadia.Tannous October 24, 2013

      Hello, 

      You can transfer your domain from one account to another via the "Manage Premium" -> "Domains" section.
       

      Simply click on "Manage" next to your Wix Domain -> click on the "Advanced" tab > and click "Transfer to a different Wix account" > then follow the instructions.
       

      You can also find step by step instructions here.

       

      Please do not hesitate to contact us for further assistance

      Nadia Tannous
  • lauyinkan

    Replied by lauyinkan October 18, 2013

    I have transferred my domain away from Wix. Changed the DNS and Name Server but I still can't use the domain. I still get an error message page from wix. How do I completely remove it from wix's server?

    www.lauyinkan.com

    • Yotam Wix Team

      Replied by Yotam October 19, 2013

      Hi,

      I can see that your domain is no longer registered with Wix:

      Nor are your records connected to Wix's records as can be seen here and here.

       

      Please note that these domain changes may take up to 72 hours to fully propagate.

       

      Please allow this time to pass and if the issue persists, contact us immediately.

       

      Yotam Wix Team

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