Wix Answers

Do not post confidential info such as passwords or financial information.
Post Question
wix Wix Team

To transfer a domain purchased through Wix to a different account: Sign in to your Wix account > from the top menu, click Subscriptions > click Domains > next to the relevant domain, click Manage.

Under Domain Summary, click the Advanced tab > on the right, click Transfer to a different Wix account > follow the instructions in the pop-up window.

For further instructions on transferring your Wix domain to another Wix account, click here.

Replies(118 replies total)

Show my replies first
  • thewoodlandsweb

    Replied by thewoodlandsweb March 11, 2014

    Does the  personn who I am transferring the domain to need to have six account before I send the transfer request?

    I don't know if I should just transfer domain and website design to a user before him having six..

    • Maya Wix Team

      Replied by Maya March 12, 2014

      Hi  thewoodlandsweb,

      In order to transfer a domain to Wix you have to have an account to transfer the domain into.





      Maya Support-Team Wix
  • c68576

    Replied by c68576 March 11, 2014

    Why can't I find the Advanced TAB.... we are trying to move www.udglbt.org to another Wix account

    • c68576

      Replied by c68576 March 11, 2014

      The advanced tab does NOT appear


    • dinamiso Wix Team

      Replied by dinamiso March 11, 2014


      You can't find the 'Advanced ' tab as the domain : udglbt.org  was not purchased through Wix.

      You can transfer this domain to a different Wix account but this is a different process.

      First, you will need to remove this domain from the current Wix account and then add this domain again under the new Wix account.


      To delete the domain name:

      Please go to manage premium -> Click on the domains tab -> net to the domain click on the red X.


      To add the domain to a different account:

      Please go to manage premium -> click on the domains tab -> click on ' Already have a domain ' -> follow the instructions to add the domain name.

      To connect your site to a domain please visit our Domain Portal

      Dina-Wix Team.



  • thomasburrows1957

    Replied by thomasburrows1957 March 11, 2014


    Did something wrong. My website domain name is "thomasburrowsforcoppellcitycouncil@com"

    I need this to read "burrows4coppellcouncil@com"

    The email address will then be "Thomas@burrows4coppellCouncil.com"

    How do I do this.

    • dinamiso Wix Team

      Replied by dinamiso March 11, 2014


      Please note: Currently the domain name: thomasburrowsforcoppellcitycouncil.com is not assigned to any Wix site.

      For more information on how to assign your domain name, please click here

      If I understand correctly, you wish to redirect the domain name: burrows4coppellcouncil@com to the domain: thomasburrowsforcoppellcitycouncil@com.

      you can now connect up to three domain names (URLs) to one Wix site through the Wix domain manager:

      In order to connect an additional domain to your current domain, please make sure to add the new domain to your account as well (use the "already have a domain" link). Once the domains are listed in your domain manager, please follow these instructions:

      Step 1: Decide which domain address is your primary one ( www.domain.com).  The other domain address (www.domain2.com) will be your secondary.

      Step 2: Connect your primary domain to Wix.

      Step 3: Once you have connected your primary domain to your Wix site, go to Manage Premium > click on the Domains tab > select your secondary domain from the list.

      Next to ‘Wix Site’ click on ‘Change’.In the pop-up window select ‘To another domain name’, select your primary domain from the drop down menu and click on ‘Save’.Your domain name is now redirected! You will be able to see this under the Domain Summary. 



      Dina-Wix Team.

  • thewoodlandsweb

    Replied by thewoodlandsweb March 11, 2014

    Hi, I have a website which already has a domain registrar and a premium package prepaid for a year. I would like to transfer the website to a client.

    Will they have to pay for a premium package?

    Will the domain be registered to the new client?



    • shayb7 Wix Team

      Replied by shayb7 March 11, 2014



      Please note that it is possible to transfer a Wix site and a Wix domain from one Wix account to another, however it is not possible to transfer a premium package. To connect a domain to the Wix site under your client's account, they will first need to upgrade this site with one of our premium packages.


      For instructions on how to transfer a Wix site from one account to another, click here.

      For instructions on how to transfer a Wix domain to a different account, click here.

      For information about our premium packages, click here.


      If you need any further assistance, please let us know.

  • kssrradio Premium VIP

    Replied by kssrradio March 9, 2014

    I do not have an advanced Tab to do so. I have already transfered my package information but cannot transfer my Domain over to the NEW HTML Site. Help!!

    • Ritti Wix Team

      Replied by Ritti March 9, 2014


      You will have to disconnect the domain from the old account "Manage premium" > domains> click the red x next to the domain.

      Add it in your new account: "Manage premium" > "Domains" > "already have a domain?".

      Please let us know if you need further help.

      Best, Ritti
  • bunchbase

    Replied by bunchbase February 14, 2014

    i created another site with wix, because i realized i didnt like the previous design i used, so now i want to connect my domain to the new site i have created, instead of the old one, please assist me as soon as possible

    • Alina Wix Team

      Replied by Alina February 14, 2014


      To move your premium status to another Wix site, simply click on "Packages" on the top bar on your "My Account" tab -> Click on "Transfer" under "Wix Site" -> choose the site you want the premium status to be transferred to.


      Then, attach your domain to your updated site. You can do it via the Domain Manager when clicking on "Domains" on the top bar on your "My Account" tab -> Click "Manage" next to your domain -> Click "Change" next to "Wix Site" and choose the relevant site.

      You can find a video tutorial about managing your premium account here.

      Please let us know should you require any further assistance. 


      Alina, Wix Support Team
  • exil20

    Replied by exil20 February 11, 2014

    ur instruction dont work . there is a problem with th wix website im not getting the option to add my domain 

    • Léa Wix Team

      Replied by Léa February 11, 2014



      I'm not sure to understand your issue.

      What are you trying to do?


      Pensez à vous abonner à notre chaîne Youtube pour visionner tous nos tutoriels : https://www.youtube.com/channel/UCy7ONifkKb8_cWLWgjub7Mg Léa - L'Équipe Wix -
  • par082

    Replied by par082 January 24, 2014

    Wanting to transfer my domain from one username to another.  When I go into Domain and Manage Premiums - there is no "Advance" button to continue?

    • par082

      Replied by par082 January 24, 2014

      My domain which is hosted by wix and was under another username is not transferring.  Following the instructions on my front screen but to no avail.  Instructions advise to follow a path to Domain Manager - there is no Domain Manager....Have wasted alot of time

    • par082

      Replied by par082 January 24, 2014

      PS - Needing the Domain of Nambour Party Hire transferring from cj.rose007@gmail.com to nambourpartyhire

    • Eyal Wix Team

      Replied by Eyal January 24, 2014

      Hey par082,


      Please make sure that the domain you are trying to transfer is a domain purchased through Wix. If your domain isn't a Wix domain, simply remove it from your account and add it to the new account you wish to use it with.


      If it is a Wix domain, you can do it via the "Manage Premium" -> "Domains" section.

      Simply click on "Manage" next to your Wix Domain -> click on the "Advanced" tab > and click "Transfer to a different Wix account" > then follow the instructions.

      You can also find step by step instructions here.


      If you have any other questions, please let us know!

      Thank you,

      Eyal, Wix Customer Support Team
  • edzilla

    Replied by edzilla January 7, 2014

    how long does it take for a site to transfer to another wix account?

    • Omer Wix Team

      Replied by Omer January 7, 2014



      It should be done immediately if the username/password were entered correctly and there was no error.

  • sophiaorlovsk1

    Replied by sophiaorlovsk1 December 16, 2013

    Hi, I had a wix site transfer and now I am trying to change under Domains and select Point to Your wix Site, the domain is mommymogul.net . I can see the domain but I do not see my site to select.

    I also need to set up an email it tells me there is one already, how do I update an email that was set up?


    Thanks , Sophia

    • sophiaorlovsk1

      Replied by sophiaorlovsk1 December 16, 2013

      This is what I am trying to point http://sophiaorlovsk1.wix.com/mommymogul    to ve just mommymogul.net

    • sophiaorlovsk1

      Replied by sophiaorlovsk1 December 16, 2013



    • sophiaorlovsk1

      Replied by sophiaorlovsk1 December 16, 2013

      I would like to update the name of the email address that was with the mommymogul.net domain to my name, instead of it being with the name of person who transfered to me. Thanks, Sophia

    • Alon - WIX team Wix Team

      Replied by Alon - WIX team December 16, 2013

      in order to connect your own domain you first need to purchase one of our premium packages

      You can also use the following coupons to receive a discount on the yearly Unlimited/eCommerce premium packages!

      Alon - Wix Team

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply