Wix Answers

Do not post confidential info such as passwords or financial information.
Cancel
Post Question
wix Wix Team

To transfer a domain purchased through Wix to a different account: Sign in to your Wix account > from the top menu, click Subscriptions > click Domains > next to the relevant domain, click Manage.

Under Domain Summary, click the Advanced tab > on the right, click Transfer to a different Wix account > follow the instructions in the pop-up window.
 

For further instructions on transferring your Wix domain to another Wix account, click here.

Replies(116 replies total)

Show my replies first
  • masterwebdesign

    Replied by masterwebdesign July 12, 2012

    Hi

    I just finished setting up a primum site for a company,now i want to move it from my account to their account.

    are you telling me its not possible ?

    now im stuck with a customer that doent want to pay me.

    In this way you will loose me as a customer ( i built 3 primum sites with you )

    & got more than 10 sites next month.

    Let me know 

     

     

  • Alon - WIX team Wix Team

    Replied by Alon - WIX team May 3, 2012

    you were suppose to get an e-mail with the tricking code to your mail, please check your spam folder - it might got stuck there.

    Please inform us if that's not the case.

    Alon - Wix Team
  • Dickson T

    Replied by Dickson T May 2, 2012

    Im transferring my domain name to the other hosting provider, the other provider has provided the transfer tracking. But where is the wix tracking? You guys make me so disappointed  in the beginning, and now hold my domain name doesn't want to release it. I chat to the support staff on the other provider, they says only take a few moment for them to put the domain name up, but what about wix? How long doesn't it actually take you do the transfer?

    Plus, the other provider did provided instant chat with their client to help them fix their problem online straight away, where is wix's? Yeah, I need to leave a bloody message here and wait for a bloody HOURSSSSSSSS to get just A reply. hm.............. I wont recommend to most of my friends now. because you guy suck. And you cant even do a very simple drop down list in html5 format. Wix's ability is doubted!!!! 

    DT
  • dinamiso Wix Team

    Replied by dinamiso March 26, 2012

    Hi walnutcreeksports,

    If you create the new HTML5 site in the same account where your premium upgrade is , you will be able to transfer the premium upgrade to the new HTML5 site, however if you choose to open a new Wix account you will not be able to transfer the premium upgrade.

    Please note: You can create as many documents as you like under one account!

    To transfer your premium upgrade package to another Wix document please do the following:

    1. Click on "My Account" -> "Manage Premium".
    2. Click "Transfer".
    3. Check the document you wish to transfer your upgrade to
    And Click OK

    Please let me know if you need more information.

  • walnutcreeksports

    Replied by walnutcreeksports March 26, 2012

    Actually after reading your response to "Can I transfer a domain purchased by Wix to a different account?"

    It would appear that you are answering in the negative and then explaining that it actually canb be done.

    CONFUSING !

  • walnutcreeksports

    Replied by walnutcreeksports March 26, 2012

    O.K. so you've gone to all the trouble to set up html5 which has been n demand and waiting from your current clients and

    1) You make it impossible to transfer the paid account that we already have to this new format.  BS... it's an easy do and you just don't want to do it.

    2) You make it impossible for us to transfer the domain we purchased through you to be transferred to the new website?  After all we've done to promote that URL and establish search engine recognition?  Yet you can transfer a url outside of wix?  But that coudl even take up to 3 days  so we'd be off line for 3 days?

    All of this is easy work for you guys and it is pathetic that you are not serviing your current client base as well as you are new clients.  What the heck is wrong with you folks?

    I'm going to be looking for a new service and just take my wix url there.  I suspect many others will do the same.  Most actually.  Good luck with this ridiculous business model.

    P.S. best I can tell so far your new html5 doesn;t offer a drop down menu either which has been a real sore subject for your current users for a long time.  GREAT WORK GUYS!

     

  • wix Wix Team

    Replied by Wix KnowledgeBase March 13, 2012

    To transfer a domain purchased through Wix to a different account: Sign in to your Wix account > from the top menu, click Subscriptions > click Domains > next to the relevant domain, click Manage.

    Under Domain Summary, click the Advanced tab > on the right, click Transfer to a different Wix account > follow the instructions in the pop-up window.
     

    For further instructions on transferring your Wix domain to another Wix account, click here.

  • closetofvintage

    Replied by closetofvintage March 5, 2012

    It has been almost a week since I had to transfer the site over to GoDaddy because you guys didn't let us know you can't transfer domains to other wix accounts. Almost a week that my clients website has been down. When am I going to get the transfer authorization code?

  • Michael

    Replied by Michael February 26, 2012

    @juststoles 

     

    To transfer your Wix domain from Wix:

    1. From your Domain Manager, under My Domains, click your Wix domain.
    2. Under Domain Summary, click the Payments tab.
    3. Under the payment details, click Transfer away from Wix.
    4. In the Transfer window, click Send.
    5. An email with a code will be sent to you. Forward this code to your new domain registrar.
    Note: You may not receive the email immediately, but you can expect to receive it on the same day.

    Important notice: In accordance with ICANN rules, you cannot transfer your domain to another provider until 60 days after you register or transfer your domain.

     

    Alternatively you can change the A (host) records to point your Wix domain name to your site.

    -- Michael - Wix Team
  • juststoles

    Replied by juststoles February 26, 2012

    WIX Team

    I want to transfer my Wix domain to an outside server. How can i do this, please advise? This is really urgent. We were told it would happen 60 days after purchase, but we have not got any help on the same.

    Await your prompt response. Thanks.

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply