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Stats 415,401 topics posted 7,166 include Best Reply by Wix Team
Replies(65 replies total)
Replied by correlliful May 2, 2014
I am not entirely sure what happened to a domain I owned - liveingranbury.com , under 'Live in Granbury.' Can you check on what happened to it for me? I'm not sure who else to contact other than this thread.
Replied by fairleygoodman May 1, 2014
Hi, I have switched bank accounts recently and I guess the renewal failed, I go to update the information with my new card and it says "This purchase failed due to the following reason: This transaction has been declined"
Can you check what is going on here please? my account email is under email@example.com url i have is http://www.chicotc.com
Replied by lashaemitchell08 April 25, 2014
It has said the domain Is expired I put in my new billing info but nothing happens it says the new billing date is for April 17, 2014 that date has passed and of course your office is closed. I opted for auto renew and yet it still expired and nothing is working on your site. I have customer that go on my site and this is a major is that I need fixed ASAP.
Replied by celinewulms April 23, 2014
Good morning, I received an email that my payment failed. I changed my credit card information BUT today got a message that even with that change my domain expired. How can that happen? Can this be fixed as my website needs to be up and running.
Domain Name: faceartbyceline.com
Replied by caglarkemerli April 12, 2014
My domain reneval process was failed, there was something wrong with my credit card.
I fixed it and the bank notified me that money was taken by wix afterwards.
Its still seeming to be expired?
Replied by willdannvip April 6, 2014
Hi Wix Team,
I already paid for my domain and package renewal before the expired date and now the problem is my own computer that I can't log in into my website that's www.cfmedicare.com since last week.
I have already emailed to Wix and no one, reply me, please kindly get back to me as soon as possible.
Replied by rutafilms March 28, 2014
The payment of site failed some days ago and instantly I renewed the package and I did not realize i had to renew the domain too. 16 hours ago i've regularized payment and my domain is still not working at all! Thanks for helping!