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Stats 353,668 topics posted 7,184 include Best Reply by Wix Team
Replies (40 replies total)
Replied by caglarkemerli 5 days ago
My domain reneval process was failed, there was something wrong with my credit card.
I fixed it and the bank notified me that money was taken by wix afterwards.
Its still seeming to be expired?
Replied by willdannvip April 6, 2014
Hi Wix Team,
I already paid for my domain and package renewal before the expired date and now the problem is my own computer that I can't log in into my website that's www.cfmedicare.com since last week.
I have already emailed to Wix and no one, reply me, please kindly get back to me as soon as possible.
Replied by rutafilms March 28, 2014
The payment of site failed some days ago and instantly I renewed the package and I did not realize i had to renew the domain too. 16 hours ago i've regularized payment and my domain is still not working at all! Thanks for helping!
Replied by katelyn-allan March 21, 2014
My Domain has expired and/or payment failed. Our companies emails/website are down. Please advise what the steps are to correct this.
Replied by alinaeanghel March 20, 2014
My domain name expired and it says payment did not go through, but my monthly amount is being taken out (on the 5th it appears on my credit card). I'd like to be able to pay it, I updated my billing address, but there is no option to do this. What can I do? I would like my site up and running.
Replied by abias123 March 17, 2014
My site lindospizzaeaston.com is not functioning. I got an email to update my card information and that there was a processor error. the email send me instructions on updating my payment information but there's no place in wix to do so. Please help me. I really want to keep the site up and running.
Replied by baquetapopular February 4, 2014
Hi, I've done my payment with 3 days late, my site was offline. When I did the payment the website automatically came online. The problem is that now it is offline again, and it says that "This domain has been connected to a Wix site". What is happening? What should I do? I've done my payments, I need my website online again.