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Stats 418,057 topics posted 7,167 include Best Reply by Wix Team
Replies(1,993 replies total)
Replied by jeromeshorter July 7, 2014
I recently built a site with you and I have bought a domain name elsewhere. Could you please tell me if I can transfer the name to my WIX site without having to upgrade AND/OR without having to wait 60 days as I am keen to get it up and running??!
Many thanks in advance,
Replied by cowboycapitalkennels July 5, 2014
I followed the steps to connect my domain name from GoDaddy to my new Wix template. This was done yesterday. I was supposed to receive an email for approval and have not received one. I checked status and it shows pending approval. Is there a step I missed? Or something else that needs to be done on my end to get it to process?
Thanks for the help
Replied by louiswtbuick July 3, 2014
I've recently completed building a website, purchased a premium account from yourselves and purchased a domain from 123.reg.co.uk (http://www.invernessfireplaceandheatingcentre.co.uk) I sorted the pointing on 123 reg side after speaking to their support line and thought that would be it as they removed the hostgator part. The problem is when I enter my web address into google it sends me to a blank page and not my website and having spoke to 123 again they have said everything is set on their side and that I should contact WIX to make sure it's properly set on here. I have followed all the relevant instructions to the best of my knowledge but still no further forward. Any help would be gratefully received.
Replied by jonah80 July 3, 2014
I've recently completed building a website, purchased a premium account from yourselves and purchased a domain from 123.reg.co.uk (www.nottinghamenglishlanguagetuition.co.uk). I changed the named servers and received an email from WIX to say that my domain is now linked to WIX and when I go into 'domains' and click on my site it seems to suggest that it is linked. However, when I enter my web address into google it sends me to a 123.reg.co.uk blank page and not my website. I am unsure what to do to get my website live now as I think I have followed all the relevant instructions. Any help would be gratefully received.
Replied by flexxedmedia July 3, 2014
I have followed your step by step instructions, on how to connect my domain (Purchased elsewhere) to my premium wix site, i know its only been 48 hours, but this message i get is making me think thats theres something wrong:
Reason: Domain does not point to wix.com
Click here to learn how to setup the connection with the registrar. Or you can try using our domain connection troubleshooter."
I don't want to wait 3 days to find out it hasn't worked, when i could of just tried again and see if it works the second time.. but then i'm guessing i would have to wait another 3 days!
Replied by vereticulation July 3, 2014Can i use my current domain for my wix site?
Hello, I am in South Africa (our domains end as .co.za), our company designed a new site using Wix and we now want to connect it to a domain name and publish the site live... BUT you do not offer the option of us choosing a domain name ending in .co.za. this is a slight problem for us as our company has been around for 11 years and everyone knows our website as www.vereticulation.CO.ZA so if we change it now it will cause a lot of confusion.
Is it possible for us to use our existing domain name (www.vereticulation.co.za) hosted elsewhere, and connect it to our Wix site?
I understand we will have to upgrade to a premium package and cancel our other hosting so that they can release the domain name but before i do that i want to first make sure i can then use our CURRENT name and connect it to our Wix site.
I'd really appreciate your help in this regard.
Replied by somersethotel July 3, 2014I want to keep the same Domain name www.somerset-hotel-motel.com.au
I just want to make sure before I purchase or upgrade to premium that it is possible to keep my original domain (www.somerset-hotel-motel.com.au) with the site i created in wix. Am am after the basic plan, around $5 a month. Does it matter what package I purchase if I need to keep my original Domain name? And I guess I will still have to pay for the Domain where i originally purchased it from?
Is this the correct way to do it? http://www.wix.com/support/forum/html5/domains-emails-and-my-account/connecting-my-domain-to-wix/how-can-i-connect-my-domain-purchased-4