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wix Wix Team

To connect your site to a domain please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect.

Check out this video for instructions:

Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.

If you do not have a domain you can buy one from Wix, click here to proceed.

Already connected your domain but having problems? Please click here.

Transferring your Wix domain to a different host: If you have a Wix domain, click here for instructions on how to transfer it to a different host.

Transferring your domain name to Wix:  *This feature has not yet been released to all users.*  You can currently transfer only domains with the following extensions: .com, .org, .net, .biz. and .info. You can transfer your domain from another registrar to your Wix account. To transfer your domain, verify that at least 60 days have passed since your registered or last transferred your domain and make sure that your domain is unlocked. For more information please click here.

Don't have a domain yet? To get a free domain for a year,  click below:
 

Unlimited Sale


Ecommerce Sale

Replies(1,996 replies total)

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  • email382

    Replied by email382 July 16, 2014

    Hi, I am trying to connect my domain www.horncastle.com.au using Wix as the name server, however when I check it tells me "unknown host", and now my site is not working at all. As I'm paying for Google advertising I'm concerned about too much downtime, but I'm not sure what to do next to resolve this issue.

    Any help would be much appreciated!

    Cory

    • email382

      Replied by email382 July 17, 2014

      Page is working now, seems I was just impatient. Thanks.

    • Or Y Wix Team

      Replied by Or Y July 17, 2014

      As I understand, the issue has been resolved. Feel free to contact us anytime for further help.

      All the best, Or
  • ddimitric

    Replied by ddimitric July 16, 2014

    Hi, i purchased a domain from register.com and i want to connect it to my premium wix site. What options do I have? If i transfer, it tells me i need to wait for 60 days before doing so. If there another way I can have my new domain point to my website?

    • AlonH Wix Team

      Replied by AlonH July 16, 2014

      Hi, 

       

      You can connect your domain to your Wix site via name-servers. Click here for further information and step by step instructions. 

      In addition, please take a look at the Best Reply above. 

       

      Let us know if you need further assistance. 

  • luciemalecka

    Replied by luciemalecka July 15, 2014

    Hello,

    I using own domain with suffix .cz (www.kadernik.cz). It´s possible to connect it to Wix website?

    If not, do you plan extension?

    Than you very much!

    Lucie

    • Danna Wix Team

      Replied by Danna July 15, 2014

      Hi!

       

      Sure you can! What you could do, is to maintain your existing domain subscription and simply have it point to your Wix site! This means that you'll continue to pay your local domain host for the domain hosting and they'll control your domain records, but the domain will be directing your viewers to your Wix site.

       

      What you could do, is to maintain your existing domain subscription and simply have it point to your Wix site!

       

      To connect your Wix site to your domain, you will need to upgrade to one of the following premium plans:

       

      - Connect Domain Plan (this plan does not remove Wix ads)
      - Combo Plan
      - Unlimited Plan
      - eCommerce Plan

       

      To learn more about our premium plans and what they include, please click here.


      If you have already purchased a domain from another hosting company, click here to learn how to connect it to your Wix site.

       

      In order to complete the process, you will need to ask your current hosting company (the company you purchased your domain name from), to point your domain to the Wix server using the following CNAMES: ns1.wix.com & ns2.wix.com.

       

      I hope this helps! Please feel free to contact us again for any future assistance!

       

      Danna- Wix Team
  • robsolly

    Replied by robsolly July 15, 2014

    Hi I've had the email from Wix saying your site is now connected to your six site. However the site is blank. Customer id: 200693445. How should I proceed?

    Thanks

    Rob

    • Nitzan Wix Team

      Replied by Nitzan July 15, 2014

      Hi Rob,

       

      Thank you for contacting us regarding this issue.
       

      I have checked your site and, from my end, your site is up, running and looks great. I have attached a screenshot to demonstrate: 



      I have also checked your domain configuration using the Wix domain troubleshooter and it appears to be configured correctly.
       

      Please clear your browser's cache. You can find step by step instructions here.

      If you continue to experience this issue, please let us know.

      Have a great day! Nitzan - Wix Support Team
  • yonat04

    Replied by yonat04 July 15, 2014

    hello

    I am trying to connect my domain to the site i built, i added the dns record, i get the following page

    When im trying to add my domain its not supporting.co.il

    i get the following message: 

    "Online transfer for your domain type is not supported.

    Domains with the following suffixes can be transferred:

    .COM, .ORG, .BIZ, .NET or .INFO.:"

     

    What should i do?

    • shayb7 Wix Team

      Replied by shayb7 July 15, 2014

      Hi,

       

      Please note that it is not possible to transfer a .co.il domain to Wix. You can however connect this domain to your Wix site. For detailed information on how to connect your domain to your Wix site, click here.

       

      For information about the differences between transferring and connecting a domain to Wix, click here.

       

      Please note that using your own domain with your Wix site is a premium feature and requires to upgrade your Wix site first with one of our premium plans. For information about our plans, click here.

       

      If you need any further assistance, please let us know.

  • kalantzis

    Replied by kalantzis July 13, 2014

    Hello,

     

    I have bought a { com.gr } domain name. For example test.com.gr

    Is it possible to connect it to a Wix Website?

     

    Thanks

    Chris

    • Gat Wix Team

      Replied by Gat July 13, 2014

      Hi Chris,

      Thank you for contacting Wix support!

       
      Yes it is possible to connect this domain to a Wix site.
       
      Please note: Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.
      To connect your site to a domain please visit our Domain Portal or view the video above. The connection may take up to 72 hours to take effect.
       
      If you require further assistance, feel free to contact us again. 
       
      Gat Wix Team.
  • yasmin0178

    Replied by yasmin0178 July 11, 2014

    I have built a website from vista print and they own the domain. I have already started building one with Wix and want to redirect my old site to my new site as I have already had new business cards done with my old website address on them.

    Please can you help?

    • ilan-t Wix Team

      Replied by ilan-t July 12, 2014

      Hello,

       

      Thank you for contacting Wix support.

       

      You can find instructions on how to connect the domain in the best reply above.

       

      Best regards

  • ledeni-zmaji

    Replied by ledeni-zmaji July 10, 2014

    helloo, i need some help

     

    I have a domain www.ledeni-risi.si that i bought on one of my local websites and i would like to conect it to my wix site http://ledeni-risi.wix.com/ledeni-risi

    So i bought 1 month premium combo package and i went under domains and inputed my domain ledeni-risi.si to ceonect to my wix webstie but its not working.

    How do i make it work?

    • Kosta Wix Team

      Replied by Kosta July 11, 2014

      Hey,

       

       

       

      Thank you for contacting us regarding this issue.
       

      I have checked your site and, from my end, your site is up, running and looks great. I have attached a screenshot to demonstrate: 


      I have also checked your domain configuration using the Wix domain troubleshooter and it appears to be configured correctly.
       

      Please note that after changing your domain records it takes up to 72 hours to fully propagate, therefore if you still cannot view your site on your end please give be patient.

      If you continue to experience this issue after a 72 hours period, please let us know.

      Kosta, Customer Solutions.
    • ledeni-zmaji

      Replied by ledeni-zmaji July 11, 2014

      Just checked and it works great.

      Ty :)

  • s3344370

    Replied by s3344370 July 10, 2014

    Hi Wix team,

    How do i stop the wix banners appreaing on my webpage?

    Also would purchasing the premium package hide your adds?

    Cheers

     

    • Ira Bel Wix Team

      Replied by Ira Bel July 10, 2014

      Hello,

       

      Removing Wix ads is a premium feature. To remove Wix ads from your site, you will need to upgrade to one of our premium plans that include this feature - the Combo Plan, the Unlimited Plan, theeCommerce Plan or the VIP Plan.

      For more information and to purchase one of these plans, click here.


      Check out our latest promotions below!

       

      Unlimited Sale


      Ecommerce Sale
       

       

  • dublinfreewalking

    Replied by dublinfreewalking July 10, 2014

    I have a .ie domain name but only had it for about 30 days can I redirect this to my web site 

    • Jonathan Wix Team

      Replied by Jonathan July 10, 2014

      Yes, the 60 days cool down period applies for transferring the domain, you do not need to do that, keep it where it is with it's current domain host and merely connect it with your Wix site.

       

      To connect your site to a domain please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect. Check out this video for instructions:

      Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.

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