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wix Wix Team

To connect your site to a domain please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect.

Check out this video for instructions:

Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.

If you do not have a domain you can buy one from Wix, click here to proceed.

Already connected your domain but having problems? Please click here.

Transferring your Wix domain to a different host: If you have a Wix domain, click here for instructions on how to transfer it to a different host.

Transferring your domain name to Wix:  *This feature has not yet been released to all users.*  You can currently transfer only domains with the following extensions: .com, .org, .net, .biz. and .info. You can transfer your domain from another registrar to your Wix account. To transfer your domain, verify that at least 60 days have passed since your registered or last transferred your domain and make sure that your domain is unlocked. For more information please click here.

Don't have a domain yet? To get a free domain for a year,  click below:

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Replies(1,985 replies total)

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  • tjf9791

    Replied by tjf9791 2 days ago

    Domain transfer



    can I use a domain   ..........com.au with your web builder?



    • Tal Wix Team

      Replied by Tal 2 days ago

      Hi tjf9791,


      Of course you can use your .com.au domain with your Wix site.

      Please check the Best Reply at the top of this page for instructions.

      Tal, Wix Team
  • billcameron

    Replied by billcameron 4 days ago

    Connecting WIX site to another web hosting company?

    I have a DreamHost domain, web, email hosting account. How do I get my WIX site to connect to my DreamHost account so the website will appear?

    • Dima Wix Team

      Replied by Dima 3 days ago


      I merged your message to the general thread concerning this issue. Please take a look at the best reply above. 


      Dima -Wix support team-
  • carinajern

    Replied by carinajern 4 days ago

    Hi, a have my domain www.carinajern.com at Svenska Domäner in Sweden www.svenskadomaner.se. I would like to get that domain connected to my site here at wix. Either you help me to connect it or I will have to ask them. In that case i will need the pointing information from you.

    Kind Regards!

    Carina Jern

    • Eyal Wix Team

      Replied by Eyal 4 days ago

      Hej Carina, 


      Thank you for contacting us. Please watch the video provided in the Best Reply at the top of the thread and simply ask your domain host to connect your domain to NS1.WIX.COM and NS2.WIX.COM

      For more information on contacting your domain host, click here.


      If you have any other questions, please let us know!

      Thank you,

      Eyal, Wix Customer Support Team
  • topnotchbeauty

    Replied by topnotchbeauty 5 days ago

    I have been trying for 3 days now to link my domain (from freehosting.com) to my site here on wix.com. It is really giving me a headache! Wish the process was easier to link. Not the best computer tech, but even this puzzles my brain. Please help!

    • shayb7 Wix Team

      Replied by shayb7 5 days ago



      I can see that the Wix account that you are currently using (email address topnotchbeautysupplies@yahoo.com) is a Free account. If you would like to connect your domain to your Wix site under this account, you will first need to upgrade this site with one of our premium plans as connecting a domain to a Wix site is a premium feature. For information about our plans, click here.


      Once your site is upgraded, click here for step by step instructions on how to connect your domain to your Wix site.


      If you are still unable to properly connect your domain to Wix, please provide us with the domain name and we will be happy to further assist.

  • jevandavid

    Replied by jevandavid 5 days ago


    I have been trying to set up (via pointing method, and yes I am aware that this is not preferred) and verify that my website [wctedance.com] - is there any way you could take a look and see what I am missing, if anything?

    Thank you!

    • shayb7 Wix Team

      Replied by shayb7 5 days ago



      I can see that your domain wctedance.com is properly connected to Wix using the Pointing method. I have also accessed your Wix site using this domain and was able to view it live properly. Have a look at the screenshot below: 

      Please note that it may take up to 72 hours for the changes to fully propagate for all locations. If 72 hours have passed and the issue persists, please clear your browser's cache and check again. You can find step by step instructions here.


      If you need any further assistance, please let us know.

  • sandrastern

    Replied by sandrastern 5 days ago

    But how do I know if it has been set up properly, I have been trying for 3-days. I purchased a premium plan through wix and am using go daddy as the host. Can you pls check my sites status and advise? it is clevermarketingstudios.com

    • Danna Wix Team

      Replied by Danna 5 days ago



      I can see that you have properly assigned your domain to your Premium site, however, the pointing configuration with your registrar isn't updated with the Wix name servers.


      In order to complete the domain connection process, please ask your hosting company (where you purchased your domain name from) to point your domain to the Wix server using the following cnames:





      Note that once they have made the changes, the domain can take 72 hours to fully propagate.


      Let us know if you require any further assistance!


      Danna- Wix Team
  • slicedcreative

    Replied by slicedcreative 5 days ago

    I'm having trouble connecting www.thecompassionatekitchen.com.au to my six site. Please help.

    I've followed all instructions, changed my DNS setting to wix

    • slicedcreative

      Replied by slicedcreative 5 days ago

    • dinamiso Wix Team

      Replied by dinamiso 5 days ago


      I checked your domain connection and I saw your domain: thecompassionatekitchen.com.au is properly pointing to Wix name servers.

      Your site loads perfectly from my end.

      If you still experiencing difficulties to load the site, please clear your browser cache.


      You can find step by step instructions here.


      Dina-Wix Team.

  • michaelhosek

    Replied by michaelhosek July 17, 2014

    I need a help of WIX support team. I tryied with a manager of my domain to connect the domain with my wix site, but there is some technical probelm. So, he advices me to ask the WIX team if all information about my website are correct. Easily saing, we tryied everything what we can to connect it, but no chance. 

    Thanks a lot for direct support in advance.


    • Ritti Wix Team

      Replied by Ritti July 17, 2014


      Your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect.
      To fix this, please follow the instructions here

      Best, Ritti
  • anutkalatona

    Replied by anutkalatona July 17, 2014

    Hi there. I am struggling to connect my domain (from CrazyDomains) to my Wix shop site. Have upgraded, have had ownership of www.sweetrockgem.co.uk confirmed, have organised transfer to Wix from Crazy, have now waited 4 days but nothing happening. Please advise. Thank you. Anutka  

    • Ritti Wix Team

      Replied by Ritti July 17, 2014


      Please follow the instructions above.

      Your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect.
      To fix this, please follow the instructions here

      Best, Ritti
  • email382

    Replied by email382 July 16, 2014

    Hi, I am trying to connect my domain www.horncastle.com.au using Wix as the name server, however when I check it tells me "unknown host", and now my site is not working at all. As I'm paying for Google advertising I'm concerned about too much downtime, but I'm not sure what to do next to resolve this issue.

    Any help would be much appreciated!


    • email382

      Replied by email382 July 17, 2014

      Page is working now, seems I was just impatient. Thanks.

    • Or Y Wix Team

      Replied by Or Y July 17, 2014

      As I understand, the issue has been resolved. Feel free to contact us anytime for further help.

      All the best, Or

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