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Stats 420,705 topics posted 7,109 include Best Reply by Wix Team
Replies(2,007 replies total)
Replied by markbennett18 3 hours ago
Can somebody from WIX please have a look at my website (petrosol.com.au) connection and tell me what is wrong. I have purchased a premium plan last week - didn't work. I have tried all the 'troubleshooting' options to no avail. My Domain host says that the problem is with WIX.
Replied by markbennett18 9 hours agoDomain pointing issues
I cannot access my website from google. I get a www.www code from Wix. I have asked my domain host and they have responded with the following message:
Thank you for your email.
We have confirmed the DNS records that you asked to have implemented were done so correctly in accordance with your request, we have reproduced your current DNS zone file below:
m.petrosol.com.au. CNAME www44.wixdns.net.
mail.petrosol.com.au. A 184.108.40.206
ns.petrosol.com.au. A 220.127.116.11
petrosol.com.au. NS dns6.com.au.
petrosol.com.au. NS dns5.com.au.
petrosol.com.au. NS ns.petrosol.com.au.
petrosol.com.au. A 18.104.22.168
petrosol.com.au. MX (10) mail.petrosol.com.au.
petrosol.com.au. TXT v=spf1 +a +mx -all
webmail.petrosol.com.au. A 22.214.171.124
www.petrosol.com.au. CNAME www44.wixdns.net.
Please confirm that the records are correct and that they match the information that Wix provided you.
Replied by elevatesportstrain 10 hours agoConnecting Domain
I received an email from Wix saying that I had successfully connected my Wix site to the domain I had purchased from GoDaddy. When I clicked on the link to my domain from my email on my phone, it connected me to the domain with the correct Wix site I created. However, when I try to either use the link from the confirmation email on my computer, or simply type in the URL, it doesn't connect to the site. Any tips?
Replied by aaron2aj 16 hours ago
Hey Guys. I have upgraded my wix site and pointed the DNS servers to www.deuxyou.com I am not sure if I have to wait 72 hours for it all to sync up or if there is a way for you guys to check to see if I have indeed done this correctly? It redirects me to www. www. www. www. www. etc.
any help or advice would be great!!
Replied by wilkyp 20 hours ago
Thank you, I will wait.
Can you also confirm, as I have pointed to your nameservers, do I need to amend MX records with you or the provider I bought the domains through? I also need to add a text record for google so just need to know if it would you guys or 123-reg
Replied by Barrios 20 hours ago
Thank you for contacting the Wix support team.
Please be patient. Pointing your domain to Wix might take up to 72 hours.
I checked your domain connection and it appears that the domain configuration appears to be okay. Please make sure you assigned the domain to one of your Wix sites.
For more information click here
We are here should you require further assistance.Many thanks, Barrios
Replied by wilkyp 20 hours agoMy Domain sharepointpeople.co.uk is showing as correct but not working
When I do the troubleshooter and view the DNS on Wix and 123-reg it all looks ok. But when I click check connection it says it is not connected?
Also, the mobile site seems to work fine?
Very confused and needing help please.
Replied by drewhaughton1 21 hours ago
I have a domain www.weride.ca When it is typed into the browser it redirects to my wix site which is what I want. But, if someone searches it in google it still goes to the old www.weride.ca site. Can you help? I want people to see my wix site!