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wix Wix Team

To connect your site to a domain please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect.

Check out this video for instructions:

Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.

If you do not have a domain you can buy one from Wix, click here to proceed.

Already connected your domain but having problems? Please click here.

Transferring your Wix domain to a different host: If you have a Wix domain, click here for instructions on how to transfer it to a different host.

Transferring your domain name to Wix:  *This feature has not yet been released to all users.*  You can currently transfer only domains with the following extensions: .com, .org, .net, .biz. and .info. You can transfer your domain from another registrar to your Wix account. To transfer your domain, verify that at least 60 days have passed since your registered or last transferred your domain and make sure that your domain is unlocked. For more information please click here.

Don't have a domain yet? To get a free domain for a year,  click below:
 

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Replies(1,988 replies total)

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  • sjphillips7

    Replied by sjphillips7 11 hours ago

    Hi I have purchased a domain elsewhere but it is not connecting to my wix site.

    My domain is shangye.co.nz

    The support have said:
    "it is still pointing to 23.236.62.147, which is not going anywhere."

    could you let me know how to get this working
     

    • Rapido Wix Team

      Replied by Rapido 6 hours ago

       

      I have visited your domain and I see it is correctly directed to your Wix site. Your site works perfectly!

      If you are still having trouble viewing your site, please try doing the following:

      1) Go here and click on "Delete all sites". Then clear your browser's cache.

      For step-by-step instructions about how to clear your browser's cache, please follow this link.
      You can also find a video tutorial here.

      2) Try to Flush your DNS. For detailed instructions on how to do so please go here.

      3) Please go to the Windows start menu->click on 'run'-> select the first option: 'Run'-> type: 'ping yourdomain.com'->A window will pop with an IP address. Please run this test from several computers.

      For Mac users: Go to ‘Application’ then open ‘Terminal’ and type: 'ping yourdomain.com'->A window will pop with an IP address. Please run this test from several computers.

      -If you receive an IP address on your computer other than the IP you see here and you see this IP from other computers please contact an IT expert in your area for further troubleshooting.

      -If you receive a different IP than the IP you see here from multiple locations, please send it to us in order for us to check it.

  • richlipski

    Replied by richlipski 13 hours ago

    Go Daddy Domain

    So I'm sure this has been covered before. I made my free wix site just the way I want. I went to Go Daddy and purchased the domain I want. I followed all instructions to connect them listed here (http://www.wix.com/support/main/html5/domains/connecting-domains-hosted-elsewhere/connecting-your-godaddy-domain-name-servers#). Now it tells me I have to wait 60 days or pay a monthly fee to Wix (which would give me a domain for much more than Go Daddy)??? The 60 day wait is unacceptable from a business aspect. I've already bought promotional materials to advertise the new domain. Makes the Wix site worthless. Is there a way around this or should I just go elsewhere?

    • Mauro Wix Team

      Replied by Mauro 12 minutes ago

      Hi richlipski,

      Thanks for contacting us.

      The 60 days restriction applies for the case that you want to transfer your domain to Wix.

      However, you can connect your domain to Wix following the instructions in the best reply of this thread. 

      Please check it and if you have any doubts don't hesitate to come back to us.

      Cheers,

      Mauro. Wix Team
  • hadimorphotography

    Replied by hadimorphotography 15 hours ago

    Hello,

    How can i connect my domain (purchased from wix) to my free wix account?

    Should i upgrade first ?

    Thanks

    Hadi

    • Eileen Wix Team

      Replied by Eileen 10 hours ago

      Hey Hadi

      Indeed, connecting a domain to a Wix site requires an upgrade to a premium plan.

      I can see that you have upgraded today and your site is up and running- which is great!

      Please let us know if you need any further assistance. 

      Eileen, Wix Team.
  • stumpstandards

    Replied by stumpstandards 23 hours ago

    Please help. My domain name isn't working with my Wix site

    Good day, I am in need of some assistance. I have followed all the instructions I could but I've seem to have missed a step. I have purchased a domain: stumpstandards.com (through Blue host) back in grad school and would still like to use it.

    Attached is my current "zone editor" page. Can you spot the issue? I hope so. Ive waited the necessary72 hours and really cant afford to wait much longer.
     

    Cheers

    • Ira Bel Wix Team

      Replied by Ira Bel 17 hours ago

      Hello,

       

      We can see that your domain is connected properly to Wix, and it is running online just fine:

       

       

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.
      Please clear your browser's cache. You can find step by step instructions here.
       

      If the issue remains, please provide us with a screen shot of what you see when you enter the domain address.

      For instructions on how to take a screenshot, please use this link.

      To upload the screenshot, simply click on the "Upload" button and follow the steps.

       

      Thank you, we are awaiting your reply.

  • littleredpicnic

    Replied by littleredpicnic Yesterday

    Hi Guys,

     

    Thank you so much for the response, it is unfortunately still not working!!!!

    I sent your reply to my domain registrar in verbatim & they called me to say that when they connect it, it now gives an error with a 2 x www e.g. www.www.thelittleredcompany.co.za

    They have asked me to forward you the following message:

    Please forward us the A record and the www. record for  thelittleredcompany.co.za so that we can make the correct update on our system.

    Looking forward to your swift response.

     

    Best,

    Leanda

     

    • Ella Wix Team

      Replied by Ella 21 hours ago

      Hi Leanda,

      Thanks for contacting us!

      I can see you have recently connected your domain. Please note that after such a change, the domain is going into a propagation state. This means it might take up to 72 hours for the domain to be properly connected.

      During this period, common issues are double www sets (www.www.domain.com), domain redirecting to free site URL, or domain available on some platforms only. All of these problems are symptoms of the propagation state.

      Please allow 72 hours to pass.

      Should the problem persist after this period of time, please let us know.

      Ella

    • littleredpicnic

      Replied by littleredpicnic 21 hours ago

      Thanks Ella,

      I will let the guys know at the registrar & get back to you if there re any problems.

      Leanda

    • Ella Wix Team

      Replied by Ella 20 hours ago

      Great!

      We'll be here if you need us :)

      Ella

  • kezzjones

    Replied by kezzjones Yesterday

    i have just published my website and wanted to transfer my domain name in from another provider, but since i have paid my annual money, i have been led through the process of transferring only to find out that WIX.com doesn't actually transfer domains ending in .co.uk yet??

    so i wish they'd said before i purchased??

    anyone know when or how i can work around this issue?

    • Ella Wix Team

      Replied by Ella 21 hours ago

      Hi,

      Thanks for contacting us.

      Unfortunately, it is currently not possible to transfer a .co.uk domain to your Wix account.

      however, you are welcome to connect it to your Wix site. To learn more about connecting a domain purchased elsewhere, click here.

      I apologize for the inconvenience.

      Don't hesitate to contact us again,

      Ella

  • verdomkft

    Replied by verdomkft Yesterday

    Hi,

    How can i connect to my external domain to my site? I have now a prenium site but the domain name is not supported like its ending with .hu (Hungary). Does it possible to connect domain name like this: "lithos.hu" to my wix site? 

    • Ella Wix Team

      Replied by Ella 21 hours ago

      Hi,

      Thanks for contacting us!

      Connecting a domain is not the same as transferring it. You can can connect to Wix any domain you want. Please follow the instruction on this link, or see the video on the Best Reply above.

      Don't hesitate to contact us again,

      Ella

  • info47753

    Replied by info47753 Yesterday

    want to keep wwix as the host of my website www.survivalpride.com but need redirect it to my new website I built with weebly. I have tried and it keeps giving me an error message or I type the ip: 199.34.228.66 and its still not going to the website I build with weebly. can you please redirect my domain www.survivalpride.com to weebly 

    • Itamar Wix Team

      Replied by Itamar Yesterday

      Hi,


      Thank you for contacting us.

       

      Please note I checked your domain records and it seems you managed to add the records correctly. I also checked your actual domain and it redirects correctly to your new site.

       

      Do you require further assistance?

      Itamar, Wix team
  • littleredpicnic

    Replied by littleredpicnic 2 days ago

    Hi Guys,

     

    I have just registered a .co.za domain name but would like to keep wix as my hosting company.

    The company that registered my domain say that I NEED an IP address from Wix so they can point it to the right place.

    How can I get that so I can sort this out?

     

    Alternatively, is it possible for me to have the company here host everything instead but keep my wix website? (I like the template & the work I have already done on it!!)

    I'm a complete tech noob so, please explain in simple language.

     

    Many thanks,

    Leanda

    • Ritti Wix Team

      Replied by Ritti 2 days ago

      Hi Leanda,

      We will host your WIX site weather you connect to us via IP or Name servers.

      We strongly recommend to connect to us via Name servers.

      Wix's name servers are:

      NS1.WIX.COM (IP address 216.139.213.90)

      NS2.WIX.COM (IP address 95.211.144.195)
       

      When connecting your domain to Wix's name servers there are two important steps that you must complete.
       

      1. Make sure that you have added the domain in your Wix account.
      For more information, please click here.
       
      2. Contact your domain host and ask them to connect your domain to Wix's the name servers (ns1.wix.com & ns2.wix.com).
       
      Both of these steps are essential and the omission of either will result in a domain that is not properly connected.

       

      Best, Ritti
    • littleredpicnic

      Replied by littleredpicnic Yesterday

      Hi Guys,

       

      Thank you so much for the response, it is unfortunately still not working!!!!

      I sent your reply to my domain registrar in verbatim & they called me to say that when they connect it, it now gives an error with a 2 x www e.g. www.www.thelittleredcompany.co.za

      They have asked me to forward you the following message:

      Please forward us the A record and the www. record for  thelittleredcompany.co.za so that we can make the correct update on our system.

      Looking forward to your swift response.

       

      Best,

      Leanda

    • Ella Wix Team

      Replied by Ella 20 hours ago

      Hi Leanda,

      Please refer to my reply on the other question you've posted on this thread.

      Should you require any further assistance, please let us know!

      Ella

  • garvelaz

    Replied by garvelaz 2 days ago

    Hi guys

    I am trying to redirect my domain (www.bujinkan-toradojo.com purchased with WIX) to www.bujinkantoradojo.com (purchased to Weebly).

    I tried changing the IP address in WIX but is not working (re-directed to 199.34.228.59)

    I made a website using Weebly and need to point my domain to their servers.  Can you set this up or walk me through the process of making these changes?  I need to change my A-Records for both "www" and my root domain. That's one record for www.mydomain.com pointing to 199.34.228.59. And one record for mydomain.com also pointing to 199.34.228.59. 


    If you need more info on these changes, please see:
     
    http://kb.weebly.com/domain-registrar.html
     
    Note that I want to keep using you as my domain registrar.  I am not requesting a transfer and do not have new name servers to provide you. 
     
    Thanks!
     
     

    • amitn6 Wix Team

      Replied by amitn6 2 days ago

      Hello garvelaz,

      We have made the necessary changes and it should update in an hour

      Let us know if you have any further questions.

      Kind regards, Amit

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