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wix Wix Team

To connect your site to a domain please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect.

Check out this video for instructions:

Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.

If you do not have a domain you can buy one from Wix, click here to proceed.

Already connected your domain but having problems? Please click here.

Transferring your Wix domain to a different host: If you have a Wix domain, click here for instructions on how to transfer it to a different host.

Transferring your domain name to Wix:  *This feature has not yet been released to all users.*  You can currently transfer only domains with the following extensions: .com, .org, .net, .biz. and .info. You can transfer your domain from another registrar to your Wix account. To transfer your domain, verify that at least 60 days have passed since your registered or last transferred your domain and make sure that your domain is unlocked. For more information please click here.

Don't have a domain yet? To get a free domain for a year,  click below:
 

Unlimited Sale


Ecommerce Sale

Replies (1,524 replies total)

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  • johnrovito4273

    Replied by johnrovito4273 4 hours ago

    I am building a site for a client who has a current site and domain hosted elsewhere.  How do I host the new site under the client's domain name?  

    Must I transfer teh WIX site to the client's current hosting company?  Or is the domain transferred to  WIX hosting?  Assume I am choosing the $12.99 a month package.

    Also: since this is a site for a client, I assume they must then pay with their own credit card. Is that correct?

  • myte838

    Replied by myte838 15 hours ago

    Hi my name is Mareia, my Wix site is mauibluepoolcare.com. I want to know if my Wix domain is connected to my Wix site, plus is everything up in running correctly. I would really appreciate if someone from the Wix Team can check into this for me please. I just wanted to make sure I have done everything correct. If there is a problem , please let me know how to fix it. Point me in the right direction for info on how to fix. Thanks Wix Team for taking the time to read this. Have a great day!

     

    p.s I used the SEO wizard to make sure Ihave a good chance for search engines to find my site.

    • Leah Wix Team

      Replied by Leah 14 hours ago

      Hello,

       

      The domain is live and connected to the Wix site. 

       

      I see that no page meta data was added. Please be sure to do this, just go to Pages -> Page Settings -> add a unique title and description for each page. 

       

      Wix guarantees that all of the text and meta tags on your site are being scanned by search engines. However, you need to remember that whenever you update your website, it needs to be crawled by the search engine, such as Google,  before you can expect to see these changes reflected on search results.

       

      It can take anywhere from 1 to 3 months. To speed the process you can re- submit, if you haven’t already, your website directly to Google through here. After purchasing a premium upgrade, connect Wix with the Bing Webmaster Tool and the Google Webmaster Tool

       

      To see if Google has indexed your website, as well as the last time this happened i.e. to see a cached version of your website, enter your website’s URL with the word cache: before it in the Google search. For example: cache:www.mydomain.com

       

      With the Wix SEO Monitoring Tool you will receive a step by step guide to improve your site's SEO. In addition, you can also target what your customers are searching for and it will help your site to get found on Google.

      Please click here for our SEO learning center.

      I hope this helps! Please let us know if you have any further questions.

      Sincerely, Leah Wix Team
  • jimenezyabogados

    Replied by jimenezyabogados 16 hours ago

    Xme, Sirs:

    I have the DOMAIN:

     

    WWW.JIMENEZYABOGADOS.COM.MX

    What I've read, this domain is not supported, then I must cancel this Service.

    If there isn't a Fast solution

     

    Sorry, Its a great site!!!

     

    Best Regards

    • Leah Wix Team

      Replied by Leah 14 hours ago

      Hello,

       

      While the .com.mx domain can't be transferred to Wix hosting, it can be connected to the Wix name servers, which means that the domain remains with the current host, but redirects to Wix. 

       

      When connecting your domain to the Wix name servers there are three important steps that you must complete.

       

      1) The Wix site must be upgraded. Please click here for more information about our premium packages.

      2) After upgrading, go to your Wix Domain Manager (My Account > Manage Premium > Domains) and add your domain. 
      For more information, please click here.
      3) Please contact your domain host and ask them to connect your domain via the name servers NS1.WIX.COM (IP address 216.139.210.195) and NS2.WIX.COM (IP address 95.211.144.195).
       
      All of these steps are essential and the omission of either will result in a domain that’s not connected correctly. You can troubleshoot your domain here.
       
      Note: Please make sure to firstly add your domain name under the Wix domain manager
       
      I hope this helps! Please let us know if we could assist you further.
      Sincerely, Leah Wix Team
  • jimenezyabogados

    Replied by jimenezyabogados 17 hours ago

    Need to use my Own Domain

    Dear all:

    I have purchased the  following domain.

    www.jimenezyabogados.com.mx

    Can you tell me how I can Point WIX Web Server Premium Package I Bought.?

    Sincere Thanks, best Regards

     

    Christian Buelna Navarro

    • CarleyS Wix Team

      Replied by CarleyS 17 hours ago

      Hi Christian,

       

      Please see the Best Reply above to learn how to connect a domain purchased elsewhere. If you need any further assistance, please let us know.

      - Regards, Carley
    • jimenezyabogados

      Replied by jimenezyabogados 16 hours ago

      Carley:

      Thank's for your reply:

      I need further assistance,'cause I have an external domain:

      WWW.JIMENEZYABOGADOS.COM.MX

      And it seems this users are not supported @ Wix Web Pages.

       

      Is there something else that I can do to achieve this issue?

      Best Regards

    • Leah Wix Team

      Replied by Leah 14 hours ago

      Please see our response above.

       

      For more efficient support, please refrain from posting multiple times.

      Sincerely, Leah Wix Team
  • daniellejohnsonsurf

    Replied by daniellejohnsonsurf 17 hours ago

    Hi

    I have upgraded my wix site to premium. i purchased my domain from cybersmart www.johnsonssurf.com. I connected the domain to my wix site but when I try to preview my wix site it now shows an Index page. Please Help! 

    Regards

    • Barrios Wix Team

      Replied by Barrios 16 hours ago

      Hi,

       

      I can see your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect.
      To fix this, please follow the instructions here

       

      Please let us know if you require further assistance.

  • cast7326

    Replied by cast7326 17 hours ago

    I connected my site, www.congaapp.com to Wix. However if I try to enter 'congaapp.com' it does not load anything and does not fw to www.congaapp.com. How can I make this so it goes to the website as well?

    • Barrios Wix Team

      Replied by Barrios 16 hours ago

      Hi,

       

      Please note that I can see your website www.congaapp.com is looking great and is up and running. See screenshot below:

       

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.
       

      We are here should you require further assistance.

  • ghaleb-k

    Replied by ghaleb-k 22 hours ago

    Dear Wix, I have bought a domain name from wix and i have got the premium account but i tried to connect it after reading all the instructions, I am losing time now, when I am trying to connect my domain it says delete the configuration!!! what does that mean, can you tell me simple how and what and where I can connect my website HELP PLEASE.  aci-bcn.com

    • ghaleb-k

      Replied by ghaleb-k 22 hours ago

      please note it appears automatically as the name of the website has changed to Domain Name: aci-bcn.com

      but it still not working.

    • Barrios Wix Team

      Replied by Barrios 16 hours ago

      Hi,

       

      I can see your domain name aci-bcn.com is connected to your acibcn wix site with a combo package and is up and running.

      Your website is up and running, see screenshot below:

       

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.
       

       

      We are here should you require further assistance.

  • denomin

    Replied by denomin Yesterday

    Tried to connect a domain

    Hello.

    I have tried to connect a domain type www.много.net but I couldn't do it. Is it ever possible for such kind of domains (in cyrillic)?

    • Darth V. Wix Team

      Replied by Darth V. 22 hours ago

      Hello!

       

      I've moved your question to a relevant thread. Please check out the best reply. 

      Please pay extra attention that:

      1. You will need to use this converter  to convert your Cyrillic domain and be able to add it to your account.
      2. You need to purchase premium package, as connecting domain is a premium feature. 

       

      If you need any further assistance please feel free to contact us anytime. 

      Best regards, WIX Team
    • denomin

      Replied by denomin 20 hours ago

      Thanks, it helps!

    • Barrios Wix Team

      Replied by Barrios 17 hours ago

      Great news Darth V. managed to help you! 

      We are here should you require further assistance.

  • mhendrik7

    Replied by mhendrik7 Yesterday

    Hi wix

    I have trouble with connecting my domain to my wix website.

     

    Can you please help?

    The website is : www.intex-vo.nl

    Thanks

     

    • Dana Wix Team

      Replied by Dana Yesterday

      Hi!

       

      Once you upgrade to Premium, you can connect your domain to your Wix site by following the instructions here.


      In order to complete the process ask your hosting company (where you purchased your domain name from) to point your domain to the Wix server using the following cnames: ns1.wix.com & ns2.wix.com.

       

      Note that once they have made the changes, the domain can take 72 hours to fully propagate.

       

      I hope this helps! Please feel free to contact us again for any future assistance!

       

      Thanks, Dana- Wix Team
  • miguelsilvaibiza

    Replied by miguelsilvaibiza 3 days ago

    Thank you. please stop sending the same topic as I solved it already. Best regards

    • Dana Wix Team

      Replied by Dana 3 days ago

      Cheers! Please feel free to contact us again for any future assistance!

       

      Thanks, Dana- Wix Team

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