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wix Wix Team

To connect your site to a domain please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect.

Check out this video for instructions:

Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.

If you do not have a domain you can buy one from Wix, click here to proceed.

Already connected your domain but having problems? Please click here.

Transferring your Wix domain to a different host: If you have a Wix domain, click here for instructions on how to transfer it to a different host.

Transferring your domain name to Wix:  *This feature has not yet been released to all users.*  You can currently transfer only domains with the following extensions: .com, .org, .net, .biz. and .info. You can transfer your domain from another registrar to your Wix account. To transfer your domain, verify that at least 60 days have passed since your registered or last transferred your domain and make sure that your domain is unlocked. For more information please click here.

Don't have a domain yet? To get a free domain for a year,  click below:
 

Unlimited Sale


Ecommerce Sale

Replies(2,009 replies total)

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  • lauravbare

    Replied by lauravbare 22 minutes ago

    I have tried twice to connect my domain to my wix site and have waited more than 72 hours, but it is not connected.  Can you tell why?

  • armonieman

    Replied by armonieman 6 hours ago

    connecting

    i have been trying to connect my site for the LONGEST.please help

    armonieman.com

     

    i cancelled my account in bandzoogle and provided wix with the authorization code. my site still goes to my old website

    • Ritti Wix Team

      Replied by Ritti 6 hours ago

      Hi,

      Your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect.
      To fix this, please follow the instructions here

      Best, Ritti
  • byouxgoedhartonline

    Replied by byouxgoedhartonline 9 hours ago

    Hello, 

    I've a new website but I'm trying to make it connect with DNS. But after waiting for 48 hours, there is still no connection. I've done everything and also contacted the domeinregistration office but everything seems ok. Can anybody help me? 

     

    Greetings Byoux

    • Barrios Wix Team

      Replied by Barrios 9 hours ago

       Hi Byoux,


      Thank you for contacting the Wix support team.

      In order for us to further assist you please specify to which site you are referring to.

      Note that it may take up to 72 hours for the changes to fully propagate throughout the systems and for your site to be fully live.

       


      Feel free to contact us with any questions you may have.

       

      Many thanks, Barrios
    • byouxgoedhartonline

      Replied by byouxgoedhartonline 8 hours ago

      It is the website www.mijnleveniseensportveld.com Could you please take a look at it?

      Thanks in advance. 

    • byouxgoedhartonline

      Replied by byouxgoedhartonline 6 hours ago

      I see now that the connection works but the site is still not online. I will wait for 72 hours look what will happen then. 

      Greetings. 

       

    • Eyal Wix Team

      Replied by Eyal 5 hours ago

      Hi byouxgoedhartonline,

       

      I've double checked and your site seems to be set up correctly. In case you are unable to see your site after the 72 hour propagation period has passed, please try clearing your browser cache

       

      If you are still experiencing difficulties viewing your site, please let us know!

      Cheers,

      Eyal, Wix Customer Support Team
  • ssutunti

    Replied by ssutunti 16 hours ago

    Hi Im trying to to connect my website to WIX.  Please help me configure the following screenshot:

     

    • Rapido Wix Team

      Replied by Rapido 9 hours ago

      The Name Servers setting in the screenshot you attach are correct. However, as you can see here the changes are not updated yet. 

       

      Have you saved them via your host's control panel?

       

      Thanks and I await your reply. 

  • markbennett18

    Replied by markbennett18 20 hours ago

    Domain pointing issues

    Good day

    I cannot access my website from google. I get a www.www code from Wix. I have asked my domain host and they have responded with the following message:


    Thank you for your email.

    We have confirmed the DNS records that you asked to have implemented were done so correctly in accordance with your request, we have reproduced your current DNS zone file below:

    m.petrosol.com.au.      CNAME   www44.wixdns.net.
    mail.petrosol.com.au.   A       119.81.10.103
    ns.petrosol.com.au.     A       119.81.10.103
    petrosol.com.au.        NS      dns6.com.au.
    petrosol.com.au.        NS      dns5.com.au.
    petrosol.com.au.        NS      ns.petrosol.com.au.
    petrosol.com.au.        A       23.236.62.147
    petrosol.com.au.        MX (10) mail.petrosol.com.au.
    petrosol.com.au.        TXT     v=spf1 +a +mx -all
    webmail.petrosol.com.au.        A       119.81.10.103
    www.petrosol.com.au.    CNAME   www44.wixdns.net.

    Please confirm that the records are correct and that they match the information that Wix provided you.

    • Barrios Wix Team

      Replied by Barrios 13 hours ago

      Hi,

       

      I see you have correctly updated the domain records.

      Note that it may take up to 72 hours for the changes to fully propagate throughout the systems.

      I have visited your domain and I see it is correctly directed to your Wix site. Your site works perfectly!

      See screenshot below:



      If you are still having trouble viewing your site, please try doing the following:

      1) Go here and click on "Delete all sites". Then clear your browser's cache.

      For step-by-step instructions about how to clear your browser's cache, please follow this link.
      You can also find a video tutorial here.

      2) Try to Flush your DNS. For detailed instructions on how to do so please go here.

      3) Please go to the Windows start menu->click on 'run'-> select the first option: 'Run'-> type: 'ping yourdomain.com'->A window will pop with an IP address. Please run this test from several computers.

      For Mac users: Go to ‘Application’ then open ‘Terminal’ and type: 'ping yourdomain.com'->A window will pop with an IP address. Please run this test from several computers.

      -If you receive an IP address on your computer other than the IP you see here and you see this IP from other computers please contact an IT expert in your area for further troubleshooting.

      -If you receive a different IP than the IP you see here from multiple locations, please send it to us in order for us to check it.

       

      We are here should you require further assistance.

      Many thanks, Barrios
  • elevatesportstrain

    Replied by elevatesportstrain 20 hours ago

    Connecting Domain

    I received an email from Wix saying that I had successfully connected my Wix site to the domain I had purchased from GoDaddy.  When I clicked on the link to my domain from my email on my phone, it connected me to the domain with the correct Wix site I created.  However, when I try to either use the link from the confirmation email on my computer, or simply type in the URL, it doesn't connect to the site.  Any tips?

    • Barrios Wix Team

      Replied by Barrios 14 hours ago

      Hi,

       

      Thank you for contacting the Wix support team.
       

      I have visited your domain and I see it is correctly directed to your Wix site. Your site works perfectly!

      See screenshot below:


      If you are still having trouble viewing your site, please try doing the following:

      1) Go here and click on "Delete all sites". Then clear your browser's cache.

      For step-by-step instructions about how to clear your browser's cache, please follow this link.
      You can also find a video tutorial here.

      2) Try to Flush your DNS. For detailed instructions on how to do so please go here.

      3) Please go to the Windows start menu->click on 'run'-> select the first option: 'Run'-> type: 'ping yourdomain.com'->A window will pop with an IP address. Please run this test from several computers.

      For Mac users: Go to ‘Application’ then open ‘Terminal’ and type: 'ping yourdomain.com'->A window will pop with an IP address. Please run this test from several computers.

      -If you receive an IP address on your computer other than the IP you see here and you see this IP from other computers please contact an IT expert in your area for further troubleshooting.

      -If you receive a different IP than the IP you see here from multiple locations, please send it to us in order for us to check it.


      Feel free to contact us with any questions you may have.

      Many thanks, Barrios
  • aaron2aj

    Replied by aaron2aj Yesterday

    Hey Guys. I have upgraded my wix site and pointed the DNS servers to www.deuxyou.com I am not sure if I have to wait 72 hours for it all to sync up or if there is a way for you guys to check to see if I have indeed done this correctly? It redirects me to www. www. www. www. www. etc. 

    any help or advice would be great!!

    • Elia Wix Team

      Replied by Elia 22 hours ago

      Hi,

      Thank you for contacting Wix.

      According to https://www.whatsmydns.net/#NS/deuxyou.com

      Your name servers are currently:

      ns37.worldnic.com
      ns38.worldnic.com

       

      When connecting a domain to your Wix site with our nameservers, the domain stays at your hosting company and connects to the Wix servers NS1.WIX.COM and NS2.WIX.COM.

      This method transfers control of your domain records to Wix. These records can be controlled via Domain Manager of your Wix account by you!

      This will also allow your mobile site to be automatically associated with your domain!

       

      To connect your domain to our name servers:

      Send your domain hosting company the following message:
      "I have built a site on Wix.com. Please connect my domain to their name servers- NS1.WIX.COM (IP address 216.139.213.90) and NS2.WIX.COM (IP address 95.211.144.195)."

      After sending your message, please allow up to 72 hours for changes to get updated (propagate).

      Elia - Wix Support
    • aaron2aj

      Replied by aaron2aj 20 hours ago

      Thank you so much for the help!! I could have sworn I changed that but I tried again and have a confirmation email this time. so now WE WAIT!

      I appreciate you

    • Ritti Wix Team

      Replied by Ritti 9 hours ago

      Thank you for your update :o)

      Please let us know should you need our assistance.

      Best, Ritti
  • wilkyp

    Replied by wilkyp Yesterday

    Thank you, I will wait.

    Can you also confirm, as I have pointed to your nameservers, do I need to amend MX records with you or the provider I bought the domains through? I also need to add a text record for google so just need to know if it would you guys or 123-reg

    • Or Y Wix Team

      Replied by Or Y Yesterday

      Hello,

       

      Please follow these instructions to connect your existing mailbox to Wix.

      On a general note, you need to obtain the full DNS record list from your domain host and make sure the following is properly inserted at Wix: the mail.domain.com A record, and the MX records.

       

      I can see you have configured your MX records. Please make sure to add the A record as well.

      All the best, Or
  • Barrios Wix Team

    Replied by Barrios Yesterday

    Hi,

     


    Thank you for contacting the Wix support team.

    Please be patient. Pointing your domain to Wix might take up to 72 hours.

    I checked your domain connection and it appears that the domain configuration appears to be okay. Please make sure you assigned the domain to one of your Wix sites.
    For more information click here

     

    We are here should you require further assistance.

    Many thanks, Barrios
  • wilkyp

    Replied by wilkyp Yesterday

    My Domain sharepointpeople.co.uk is showing as correct but not working

    When I do the troubleshooter and view the DNS on Wix and 123-reg it all looks ok. But when I click check connection it says it is not connected?

    Also, the mobile site seems to work fine?

    Very confused and needing help please.

    • dinamiso Wix Team

      Replied by dinamiso Yesterday

      Hi,

      I have visited your site: http://www.sharepointpeople.co.uk/ , your site loads perfectly from my end.

      If you still experiencing difficulties to load the site, please clear your browser cache.

       

      You can find step by step instructions here.

      Dina-Wix Team.

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