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wix Wix Team

To connect your site to a domain please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect.

Check out this video for instructions:

Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.

If you do not have a domain you can buy one from Wix, click here to proceed.

Already connected your domain but having problems? Please click here.

Transferring your Wix domain to a different host: If you have a Wix domain, click here for instructions on how to transfer it to a different host.

Transferring your domain name to Wix:  *This feature has not yet been released to all users.*  You can currently transfer only domains with the following extensions: .com, .org, .net, .biz. and .info. You can transfer your domain from another registrar to your Wix account. To transfer your domain, verify that at least 60 days have passed since your registered or last transferred your domain and make sure that your domain is unlocked. For more information please click here.

Don't have a domain yet? To get a free domain for a year,  click below:
 

Unlimited Sale


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Replies(1,985 replies total)

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  • stumpstandards

    Replied by stumpstandards 5 hours ago

    Please help. My domain name isn't working with my Wix site

    Good day, I am in need of some assistance. I have followed all the instructions I could but I've seem to have missed a step. I have purchased a domain: stumpstandards.com (through Blue host) back in grad school and would still like to use it.

    Attached is my current "zone editor" page. Can you spot the issue? I hope so. Ive waited the necessary72 hours and really cant afford to wait much longer.
     

    Cheers

  • littleredpicnic

    Replied by littleredpicnic 6 hours ago

    Hi Guys,

     

    Thank you so much for the response, it is unfortunately still not working!!!!

    I sent your reply to my domain registrar in verbatim & they called me to say that when they connect it, it now gives an error with a 2 x www e.g. www.www.thelittleredcompany.co.za

    They have asked me to forward you the following message:

    Please forward us the A record and the www. record for  thelittleredcompany.co.za so that we can make the correct update on our system.

    Looking forward to your swift response.

     

    Best,

    Leanda

     

    • Ella Wix Team

      Replied by Ella 3 hours ago

      Hi Leanda,

      Thanks for contacting us!

      I can see you have recently connected your domain. Please note that after such a change, the domain is going into a propagation state. This means it might take up to 72 hours for the domain to be properly connected.

      During this period, common issues are double www sets (www.www.domain.com), domain redirecting to free site URL, or domain available on some platforms only. All of these problems are symptoms of the propagation state.

      Please allow 72 hours to pass.

      Should the problem persist after this period of time, please let us know.

      Ella

    • littleredpicnic

      Replied by littleredpicnic 2 hours ago

      Thanks Ella,

      I will let the guys know at the registrar & get back to you if there re any problems.

      Leanda

    • Ella Wix Team

      Replied by Ella 2 hours ago

      Great!

      We'll be here if you need us :)

      Ella

  • kezzjones

    Replied by kezzjones 8 hours ago

    i have just published my website and wanted to transfer my domain name in from another provider, but since i have paid my annual money, i have been led through the process of transferring only to find out that WIX.com doesn't actually transfer domains ending in .co.uk yet??

    so i wish they'd said before i purchased??

    anyone know when or how i can work around this issue?

    • Ella Wix Team

      Replied by Ella 3 hours ago

      Hi,

      Thanks for contacting us.

      Unfortunately, it is currently not possible to transfer a .co.uk domain to your Wix account.

      however, you are welcome to connect it to your Wix site. To learn more about connecting a domain purchased elsewhere, click here.

      I apologize for the inconvenience.

      Don't hesitate to contact us again,

      Ella

  • verdomkft

    Replied by verdomkft 8 hours ago

    Hi,

    How can i connect to my external domain to my site? I have now a prenium site but the domain name is not supported like its ending with .hu (Hungary). Does it possible to connect domain name like this: "lithos.hu" to my wix site? 

    • Ella Wix Team

      Replied by Ella 3 hours ago

      Hi,

      Thanks for contacting us!

      Connecting a domain is not the same as transferring it. You can can connect to Wix any domain you want. Please follow the instruction on this link, or see the video on the Best Reply above.

      Don't hesitate to contact us again,

      Ella

  • info47753

    Replied by info47753 Yesterday

    want to keep wwix as the host of my website www.survivalpride.com but need redirect it to my new website I built with weebly. I have tried and it keeps giving me an error message or I type the ip: 199.34.228.66 and its still not going to the website I build with weebly. can you please redirect my domain www.survivalpride.com to weebly 

    • Itamar Wix Team

      Replied by Itamar 23 hours ago

      Hi,


      Thank you for contacting us.

       

      Please note I checked your domain records and it seems you managed to add the records correctly. I also checked your actual domain and it redirects correctly to your new site.

       

      Do you require further assistance?

      Itamar, Wix team
  • littleredpicnic

    Replied by littleredpicnic Yesterday

    Hi Guys,

     

    I have just registered a .co.za domain name but would like to keep wix as my hosting company.

    The company that registered my domain say that I NEED an IP address from Wix so they can point it to the right place.

    How can I get that so I can sort this out?

     

    Alternatively, is it possible for me to have the company here host everything instead but keep my wix website? (I like the template & the work I have already done on it!!)

    I'm a complete tech noob so, please explain in simple language.

     

    Many thanks,

    Leanda

    • Ritti Wix Team

      Replied by Ritti Yesterday

      Hi Leanda,

      We will host your WIX site weather you connect to us via IP or Name servers.

      We strongly recommend to connect to us via Name servers.

      Wix's name servers are:

      NS1.WIX.COM (IP address 216.139.213.90)

      NS2.WIX.COM (IP address 95.211.144.195)
       

      When connecting your domain to Wix's name servers there are two important steps that you must complete.
       

      1. Make sure that you have added the domain in your Wix account.
      For more information, please click here.
       
      2. Contact your domain host and ask them to connect your domain to Wix's the name servers (ns1.wix.com & ns2.wix.com).
       
      Both of these steps are essential and the omission of either will result in a domain that is not properly connected.

       

      Best, Ritti
    • littleredpicnic

      Replied by littleredpicnic 7 hours ago

      Hi Guys,

       

      Thank you so much for the response, it is unfortunately still not working!!!!

      I sent your reply to my domain registrar in verbatim & they called me to say that when they connect it, it now gives an error with a 2 x www e.g. www.www.thelittleredcompany.co.za

      They have asked me to forward you the following message:

      Please forward us the A record and the www. record for  thelittleredcompany.co.za so that we can make the correct update on our system.

      Looking forward to your swift response.

       

      Best,

      Leanda

    • Ella Wix Team

      Replied by Ella 2 hours ago

      Hi Leanda,

      Please refer to my reply on the other question you've posted on this thread.

      Should you require any further assistance, please let us know!

      Ella

  • garvelaz

    Replied by garvelaz Yesterday

    Hi guys

    I am trying to redirect my domain (www.bujinkan-toradojo.com purchased with WIX) to www.bujinkantoradojo.com (purchased to Weebly).

    I tried changing the IP address in WIX but is not working (re-directed to 199.34.228.59)

    I made a website using Weebly and need to point my domain to their servers.  Can you set this up or walk me through the process of making these changes?  I need to change my A-Records for both "www" and my root domain. That's one record for www.mydomain.com pointing to 199.34.228.59. And one record for mydomain.com also pointing to 199.34.228.59. 


    If you need more info on these changes, please see:
     
    http://kb.weebly.com/domain-registrar.html
     
    Note that I want to keep using you as my domain registrar.  I am not requesting a transfer and do not have new name servers to provide you. 
     
    Thanks!
     
     

    • amitn6 Wix Team

      Replied by amitn6 Yesterday

      Hello garvelaz,

      We have made the necessary changes and it should update in an hour

      Let us know if you have any further questions.

      Kind regards, Amit
  • vikygilis

    Replied by vikygilis Yesterday

    necessary info for mij domail

    Hi,

     

    can you please provide me the necessary information to link my own domain with my agent to wix?

     

    thank you

     

    viky

    • nikolaib1 Wix Team

      Replied by nikolaib1 Yesterday

      Hi Viky,

       

      Thank you for contacting us.

       

      Please note I have merged your question to the relevant thread. Please refer to the Best Reply above in order to connect your domain to your Wix site.

       

      Please contact us if you require any further assistance.

      Nikolai, Wix team
  • vpjquinn

    Replied by vpjquinn Yesterday

    I paid to connect my current domain with my wix website. How long does it take for my wix site to appear on my current domain site?

    • Yotam Wix Team

      Replied by Yotam Yesterday

      Hi vpjquinn,

      Thank you for contacting Wix support.

      I can see that you have only recently connected your domain to your Wix site.

      Please note that these domain changes may take up to 72 hours to fully propagate.

       

      Please allow this time to pass and if the issue persists, contact us immediately.

      Yotam Wix Team
    • vpjquinn

      Replied by vpjquinn 17 hours ago

      So now it's been 72 hours and still nothing. What do I do now?

    • Barrios Wix Team

      Replied by Barrios 12 hours ago

      Hi,

       

      I checked your domain connection and it appears that your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect.

       

      To fix this, please follow the instructions here

       

      We are here should you require further assistance.

      Many thanks, Barrios
    • vpjquinn

      Replied by vpjquinn 7 hours ago

      I don't understand. I want my the wix site I created to connect to my domain site from elsewhere www.unlimbitedpossibilities.org. How do I do this? I also wanted to know if we can talk via phone.? It's easier to understand that way. I thought I did everything right and I am not seeing my site up and connecting.

    • vpjquinn

      Replied by vpjquinn 3 hours ago

      ok so we figured out some of it. My current domain is through Pair. They say you are giving both a cname and and a with the numbers to do it on their end. they either need a host name for cname as www worked for a or they need to know which one needs to be used out of the two to expedite this. Please help

       

    • Itamar Wix Team

      Replied by Itamar 48 minutes ago

      Please note that Wix phone support can be scheduled by clicking here

      Please be sure you are logged in to your Wix account and be prepared to provide us with some details of your issue.

       

      If I understand your request correctly, you are trying to connect the domain to Wix via pointing. In order to see the IP address you need to point your domain name to and read the specific instructions on how to point your domain name please go here.

       

      For more information on connecting your domain name to Wix please go here.

      Itamar, Wix team
  • camprazis

    Replied by camprazis 2 days ago

    Hi,

    I´m trying to get my website up and running but fail.  The website is www.trawell.se

    How can I see or verify that I have done correct connections?

    Thanks in advance

    Sincerely

    Christos Amprazis

    premium member

    • camprazis

      Replied by camprazis 2 days ago

      Hi,

      I´m trying to get my website up and running but fail.  The website is www.trawell.se

      How can I see or verify that I have done correct connections?

      Thanks in advance

      Sincerely

      Christos Amprazis

      premium member

    • Itamar S Wix Team

      Replied by Itamar S 2 days ago

      Hi,

       

      When I try to visit your domain, it changes to www.www.trawell.se.

      This issue occurs when your domain is not pointing to Wix correctly, according to the instructions provided. 
       

      If your domain is managed elsewhere, and pointing to Wix using A records, please make sure that you have added the records according to our instructions here.

       

      Note: We do not recommend using the pointing method, rather we suggest pointing your domain's name servers to Wix's name servers (NS1.WIX.COM and NS2.WIX.COM).

       

      Note: Many Internet Service Providers (ISP) cache their DNS records and update them once every 3 days. Therefore if you have pointed to Wix using name servers within the last 72 hours, and you are still experiencing this issue, please allow the changes 72 hours to propagate before trying again. 

       

      If you have any questions, please let us know. 

       

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