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wix Wix Team

To connect your site to a domain please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect.

Check out this video for instructions:

Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.

If you do not have a domain you can buy one from Wix, click here to proceed.

Already connected your domain but having problems? Please click here.

Transferring your Wix domain to a different host: If you have a Wix domain, click here for instructions on how to transfer it to a different host.

Transferring your domain name to Wix:  *This feature has not yet been released to all users.*  You can currently transfer only domains with the following extensions: .com, .org, .net, .biz. and .info. You can transfer your domain from another registrar to your Wix account. To transfer your domain, verify that at least 60 days have passed since your registered or last transferred your domain and make sure that your domain is unlocked. For more information please click here.

Don't have a domain yet? To get a free domain for a year,  click below:
 

Unlimited Sale


Ecommerce Sale

Replies (1,529 replies total)

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  • libsteps14

    Replied by libsteps14 5 hours ago

    hi there

     

    receiving a notification when trying to connect my domain:

    "domain unavailable to transfer"

    Registry operator not allowing connection.

     

    I have contacted Crazy Domains, and everything is fine from their end??? (I have already changed the Crazy name servers to the Wix name servers)

    Please advise.

    • libsteps14

      Replied by libsteps14 5 hours ago

      all fixed - please disregard :)

    • Eileen Wix Team

      Replied by Eileen 3 hours ago

      Hey libsteps14

      I'm glad the issue has been resolved!

      Please do not hesitate to contact us should you require any further assistance.

      Eileen, Wix Team.
  • amirummahsynergy

    Replied by amirummahsynergy 19 hours ago

    i just buy domain ummah.com.my from exabytes. but i have problem to transfer my domain to Wix. How i want to overcme this problem????

    • ilan-t Wix Team

      Replied by ilan-t 18 hours ago

      Hello,

       

      It is not actually possible to transfer a .com.my domain to Wix, you will have to connect it through the domaisn DNS records.

      To connect your site to a domain please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect.

      Check out this video for instructions:

      Connecting a domain to your site is a premium feature, if your site is not yet upgraded please clickhere.

      Best regards

       

  • jeroenfeijten

    Replied by jeroenfeijten Yesterday

    How can I connect a .nl domain to my Wix site? When i want to transfer my domain (www.tourdecorse.nl) I get the notification that transfer is only  supported with the following suffixes: .com, .org, .biz, .net or . info.

     

    • AlonH Wix Team

      Replied by AlonH Yesterday

      Hi,

       

      It is currently not available to transfer a domain with .nl suffix to Wix, but you can connect your domain easily.

       

      To connect your site to a domain please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect.

      Check out this video for instructions:

      Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.

  • denomin

    Replied by denomin Yesterday

    Hello.

    Can I buy a domain that contains -- symbols through wix? 

     

    • AlonH Wix Team

      Replied by AlonH Yesterday

      Yes! You can use the letters A-z, the digits 0-9 and hyphen (-). 

       

      For more information about purchasing domains through Wix please click here

       

      Best regards.

    • denomin

      Replied by denomin 21 hours ago

      For example this one: xn--80aesgwj.net

      I cant buy it. Why?

    • ilan-t Wix Team

      Replied by ilan-t 18 hours ago

      What error are you receiving when trying to purchase?

       

      Best regards

    • denomin

      Replied by denomin 17 hours ago

      error: недопустимое значение

    • Ella Wix Team

      Replied by Ella 14 hours ago

      Hi,

      The two joint hyphens cause the error. You can buy through Wix xn-80aesgwj.net, but not xn--80aesgwj.net.

      I apologize for the inconvenience.

      Ella

  • modeljustinjames

    Replied by modeljustinjames Yesterday

    Is there any way to speed up the process so I don't have to wait 60 days after I bought my domain?

    • noa Wix Team

      Replied by noa Yesterday

      Hi,

       

      Unfortunately there isn't.

      This is due to internet domain policies that are not related to Wix.

       

      All the best,

      Noa - Wix Team
  • johnrovito4273

    Replied by johnrovito4273 2 days ago

    I am building a site for a client who has a current site and domain hosted elsewhere.  How do I host the new site under the client's domain name?  

    Must I transfer teh WIX site to the client's current hosting company?  Or is the domain transferred to  WIX hosting?  Assume I am choosing the $12.99 a month package.

    Also: since this is a site for a client, I assume they must then pay with their own credit card. Is that correct?

    • Omer Wix Team

      Replied by Omer Yesterday

      Hey,

       

      It is not possible to have the Wix site hosted outside of Wix.

      The domain will need to use the Wix nameservers as explained in the best reply above in order to connect to his Wix site.

       

      As for the payment and if you use a different account for your client. That is up to you, we do not have a specific requirement for such situations.

  • myte838

    Replied by myte838 2 days ago

    Hi my name is Mareia, my Wix site is mauibluepoolcare.com. I want to know if my Wix domain is connected to my Wix site, plus is everything up in running correctly. I would really appreciate if someone from the Wix Team can check into this for me please. I just wanted to make sure I have done everything correct. If there is a problem , please let me know how to fix it. Point me in the right direction for info on how to fix. Thanks Wix Team for taking the time to read this. Have a great day!

     

    p.s I used the SEO wizard to make sure Ihave a good chance for search engines to find my site.

    • Leah Wix Team

      Replied by Leah 2 days ago

      Hello,

       

      The domain is live and connected to the Wix site. 

       

      I see that no page meta data was added. Please be sure to do this, just go to Pages -> Page Settings -> add a unique title and description for each page. 

       

      Wix guarantees that all of the text and meta tags on your site are being scanned by search engines. However, you need to remember that whenever you update your website, it needs to be crawled by the search engine, such as Google,  before you can expect to see these changes reflected on search results.

       

      It can take anywhere from 1 to 3 months. To speed the process you can re- submit, if you haven’t already, your website directly to Google through here. After purchasing a premium upgrade, connect Wix with the Bing Webmaster Tool and the Google Webmaster Tool

       

      To see if Google has indexed your website, as well as the last time this happened i.e. to see a cached version of your website, enter your website’s URL with the word cache: before it in the Google search. For example: cache:www.mydomain.com

       

      With the Wix SEO Monitoring Tool you will receive a step by step guide to improve your site's SEO. In addition, you can also target what your customers are searching for and it will help your site to get found on Google.

      Please click here for our SEO learning center.

      I hope this helps! Please let us know if you have any further questions.

      Sincerely, Leah Wix Team
  • jimenezyabogados

    Replied by jimenezyabogados 2 days ago

    Xme, Sirs:

    I have the DOMAIN:

     

    WWW.JIMENEZYABOGADOS.COM.MX

    What I've read, this domain is not supported, then I must cancel this Service.

    If there isn't a Fast solution

     

    Sorry, Its a great site!!!

     

    Best Regards

    • Leah Wix Team

      Replied by Leah 2 days ago

      Hello,

       

      While the .com.mx domain can't be transferred to Wix hosting, it can be connected to the Wix name servers, which means that the domain remains with the current host, but redirects to Wix. 

       

      When connecting your domain to the Wix name servers there are three important steps that you must complete.

       

      1) The Wix site must be upgraded. Please click here for more information about our premium packages.

      2) After upgrading, go to your Wix Domain Manager (My Account > Manage Premium > Domains) and add your domain. 
      For more information, please click here.
      3) Please contact your domain host and ask them to connect your domain via the name servers NS1.WIX.COM (IP address 216.139.210.195) and NS2.WIX.COM (IP address 95.211.144.195).
       
      All of these steps are essential and the omission of either will result in a domain that’s not connected correctly. You can troubleshoot your domain here.
       
      Note: Please make sure to firstly add your domain name under the Wix domain manager
       
      I hope this helps! Please let us know if we could assist you further.
      Sincerely, Leah Wix Team
  • jimenezyabogados

    Replied by jimenezyabogados 2 days ago

    Need to use my Own Domain

    Dear all:

    I have purchased the  following domain.

    www.jimenezyabogados.com.mx

    Can you tell me how I can Point WIX Web Server Premium Package I Bought.?

    Sincere Thanks, best Regards

     

    Christian Buelna Navarro

    • CarleyS Wix Team

      Replied by CarleyS 2 days ago

      Hi Christian,

       

      Please see the Best Reply above to learn how to connect a domain purchased elsewhere. If you need any further assistance, please let us know.

      - Regards, Carley
    • jimenezyabogados

      Replied by jimenezyabogados 2 days ago

      Carley:

      Thank's for your reply:

      I need further assistance,'cause I have an external domain:

      WWW.JIMENEZYABOGADOS.COM.MX

      And it seems this users are not supported @ Wix Web Pages.

       

      Is there something else that I can do to achieve this issue?

      Best Regards

    • Leah Wix Team

      Replied by Leah 2 days ago

      Please see our response above.

       

      For more efficient support, please refrain from posting multiple times.

      Sincerely, Leah Wix Team
  • daniellejohnsonsurf

    Replied by daniellejohnsonsurf 2 days ago

    Hi

    I have upgraded my wix site to premium. i purchased my domain from cybersmart www.johnsonssurf.com. I connected the domain to my wix site but when I try to preview my wix site it now shows an Index page. Please Help! 

    Regards

    • Barrios Wix Team

      Replied by Barrios 2 days ago

      Hi,

       

      I can see your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect.
      To fix this, please follow the instructions here

       

      Please let us know if you require further assistance.

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