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Replies(525 replies total)
Replied by cemsgdc 4 days ago
Our domain name is www.mcmgrup.com.tr
Our hosting company used IP address 126.96.36.199. We still can not open our page.
I pinged it. There is no problem in the connection with the Ip adress.
What do you advise?
Replied by makeupbymissyoko July 15, 2014
I have not been able to connect to my site. I tired your company first time on Friday and even switched my domain host to you. I really need my rescue site up and running. I was using another host , couldn't transfer so I switched to WIX host and STILL no connected. I called rep on the phone NO HELP :( PLEASE help me get this site up
Replied by abidjanart July 11, 2014
you have proven to be astonishingly efficient at extracting my money in order to use your product, wich you claim to be extremely easy to use and navigate through.
I only wish you would be as efficient at making the actual product/service you have received my payment(s) for, useful to your consumer.
i purchased my premium ecommerce plan in May. I have yet to see my site. I have submitted requests for help on your forums, only to find myself lost in an absolute labyrinth of error messages and broken links when I try to find any sort of response.
so, here's the deal. I didn't suck at giving you my money. So, please, with all due respect, stop sucking at providing the service for which you are charging me.
i want someone from your esteemed collective of trouble shooting gurus to contact me directly. You have my emai address, but to eliminate wasted time in responding, it is email@example.com
please make this right, and in a timely manner.
Replied by petrazink2 July 10, 2014
My website is down even though it is correctly connected. I transferred my domain to wix and is was working perfectly fine but now it says the website is not available? can you please check and get it fixed asap?
Replied by Léa July 8, 2014
Your domain is not connected to Wix.
Your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect.
To fix this, please follow the instructions here
Please, let us knowPensez à vous abonner à notre chaîne Youtube pour visionner tous nos tutoriels : https://www.youtube.com/channel/UCy7ONifkKb8_cWLWgjub7Mg Léa - L'Équipe Wix -
Replied by chefstablebyronbay July 8, 2014
Hi, I'm having troubles surfing to my site chefstablebyronbay.com. I've flushed caches yet no change, the site still cannot be found. THis was after I added DNS records within WIX panel so that I can use my external mail hosting and webmail. Standard PRemium WIX account seems to only allow web hosting and then stopped my mail flat. Please help so I can:
- use wix for web
- navigate to webmail.chefstablebyronbay.com (as per current record)
- have mail routing working OK
Replied by khulisana July 8, 2014Im getting Index of/
Please assist me with my website as I'm receiving Index of/ error when looking up my website (www.khulisana.com), I've followed the instructions for transferring my site from my previous host to Wix, which initially worked, I am surprised that I know get this error.
Could you urgently assist as I am losing business with my site being down.