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Replies(50 replies total)
Replied by importsemporium July 31, 2014Subscription
I had a yearly subscription which I recently cancelled. I tried to upgrade to a monthly plan and the buttons were not available for me to select any monthly plans..only yearly subscriptions.
What can I do?
Replied by geekeshop June 26, 2014Do I get free gift vauchers and free domain name if I upgrade only for 11 month?
I was prepared to do yearly upgrade today (date due) so put exact amount on my card but Wix took without notification 1 month fee. Now I want to do the yearly upgrade but the month paid is deducted and I am charged 11 month. Well totally is still 12 month so 1 year, paid today but:
-Do I still receive the free $175 gift vouchers and the free domain name ?
Can you answer me ASAP?
Account is gabitransltd
Replied by nphc1254 May 28, 2014We will be leaving
We are in the middle of changing over our website there is no need to re new a whole year so can we do monhly payments till the new website has been completed.
Payment is due the 8th June 2014
Replied by bd8376 May 21, 2014
My question has nothing to do with being able to downgrade my subscription to WIX. I asked if there is a way for me to ADD a monthly subscription to my WIX web site so I can accept credit cards on a monthly recurring basis. WIX support is the worst I have worked with.
Replied by bd8376 May 21, 2014Adding a monthly subscription to my wix site
is there any way to add a monthly subscription to the wix site I am building? I've seen several requests from other wix users but not certain if this has been created or not.
Replied by evrenebru83 October 12, 2013
I'd like my webshop to become active, but can't afford a yearly premium plan yet.
So, i want to cancel my current package and upgrade to a monthly premium e-commerce packadge.
How long will it take to cancel my current package and ( more importantly) for this new ecommerce packadge to become active? I'm expecting lot's of traffic soon, so i hope all this can be fixed right away...
Hope you can help.
Replied by rachelkorpella September 26, 2013
I am about to follow these directions, and change from the yearly to the monthly plan. What happens to the domain name I just assigned? I would like to keep it, and can pay for it separately if necessary. I plan to switch to the yearly plan if all goes well with my website - when I do that will I still receive a free year for the domain name? Also, after a year, is the domain renewal cost the same? Or does it go up?
Replied by andreanorth August 30, 2013
Hi, I have accidentally purchased a yearly package and I wanted a monthly... I have cancelled the yearly but it is showing as being cancelled in 12 months time. How do I get the money back into my account so that I can purchase the monthly package instead please?