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Stats 436,941 topics posted 7,113 include Best Reply by Wix Team
Replies(140 replies total)
Replied by yossieluz 3 days ago
hello, i just upgraded my account and paid 99$ but there is a mistake i got domain :
i first want to cancel the purchase it was 30 minutes ago. than i need to understand what happened and to but the exact domain i need.
Replied by 11023154trading August 16, 2014
i did not wish to renew my subscription. I'm sure the contract did not say that as I would not have purchased it. It took money from my account without asking. Please refund that as I did not wish to ever renew.
Replied by nextlevelcoaching254 August 8, 2014
Hi I just purchased the wrong package it purchased as a yearly payment and i meant to purchase it as a monthly plan, I jus canceled the package after seeing they removed more money than i expected from my account instead of the 12.95 for the monthly arrangement I am needing to get that money refunded to me
Replied by ezili August 2, 2014
I had to switch to another platform with FTP and I'm pretty sure I cancelled my premium subscription On July first but i see i got charge again just today. I went in an re-cancelled- can they stop this payment from going through it is still pending or issue a refund since it just got charged today and i have cancelled.
Replied by emilijanicolosi July 28, 2014
I have gone through and cancelled my membership following the instructions. I had my account renewal set to come out tomorrow (29 July 2014). I am wondering if the payment still goes through if I would be elifible for a refund (but I am hoping its all cancelled as of today and nothing comes out tomorrow)
Replied by michaelkale July 22, 2014
ive recently purchased the Combo Premium Plan for my website but now I wish to cancel it and build a different site with you, I purchased it within 14 days so is it possible to have a full refund? I'm going to purchase the Combo plan again but just with a different website?
i look forward to hearing from you
Replied by jueshiwudi July 17, 2014
My account just renewed automatically my service today, and I would like to cancel it because i didn't used it totally in passed year. Could you please cancel the service and refund me back? Sorry about that. If i'm plan to open another website i will still choose WIX, you guys are amazing!
Replied by shokoh16616 July 17, 2014
I just purchased my premium package today, and I would like to cancel it. Could you please cancel the service and refund me back?