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wix Wix Team

Wix currently accepts payment by credit or debit card.

 

Accepted Credit Cards:
VISA, Master Card, American Express, Discover, JCB and Diners.

 
Accepted Debit Cards:
Visa & MasterCard.
 

Note: If you sign up for a monthly plan, the contract length is one month and you are charged on a monthly basis. If you sign up for a yearly plan, you will be charged the full (yearly) amount, at one time, each year.

For information about billing, please click here

Replies(240 replies total)

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  • gra924

    Replied by gra924 August 15, 2014

    I cannot find my Security Code.  I need to update the billing information as my card has changed.

     

    Regards

    Graham Heron

    • Etti Wix Team

      Replied by Etti August 15, 2014

      Hi Graham,

       

      To update your payment details: Sign in to your Wix account > at the top right of the page, hover over the user panel > click Billing & Payments.

      Next to the relevant plan, click Manage > next to Payment method, click Update payment method > update your credit card details > click OK.

       

      For more information on updating your payment method, click here.

      Let us know if you have more questions.

  • i49982

    Replied by i49982 August 11, 2014

    Can somebody contact me I am trying to change my credit card and can't figure it out.  What is a phone number that I can use.

    • Noa Wix Team

      Replied by Noa August 11, 2014

      Hi,

       

      Thanks for contacting Wix support.

      To change your credit card details for your premium plan:

      1. Sign into Wix.com.
      2. Click My Sites.
      3. From the top of the page, hover over the user panel and click Billing and Payment.
      4. Under Package Subscriptions, next to the relevant plan, click Manage.
      5. Next to Payment method, click Update Payment Method.
      6. From the Update Billing Details window that opens, update your credit card details. Click OK.

      Your credit card details have changed.

      It is important to enter the credit card number without any spaces.
      Note: You can use multiple credit cards for Premium Upgrades and change them at any time.

       

      Wix phone support can be scheduled by clicking here
      Please be sure you are logged in to your Wix account and be prepared to provide us with some details of your issue.

       

      Regards,

      Noa - Wix Team
  • ababilfoundationch

    Replied by ababilfoundationch August 8, 2014

    I am unable to do a transaction with my Debit card, It shows a ''Authentication failure'' on my mobile number. 

    Kindly advice what is the exact problem 

    • Danna Wix Team

      Replied by Danna August 8, 2014

      Hi,

       

      We do accept debit cards for payment, however the cards must be authorized for both recurring payments and online purchases by the issuing body which is either the credit card company (such as Visa, MasterCard and many more) or the bank if one is involved.

       

      For general billing information click here.

      For the Wix Premium Learning Center, click here.

       

      Please let us know if you require any additional assistance!

       

      Danna- Wix Team
  • aladores

    Replied by aladores August 5, 2014

    hello my name is Lanre am from Nigeria i will like to upgrade can't i make payment with other means 

    1, western union

    2, money gramm

    3, with my bank account

     

    plz reply asap 

    • Kylie - Wix Billing Team Wix Team

      Replied by Kylie - Wix Billing Team August 5, 2014

      Hi Lanre,

      Thank you for contacting us here at Wix.

      Wix currently accepts payment by credit or debit card.

       

      Accepted Credit Cards:
      VISA, Master Card, American Express, Discover, JCB and Diners.

       
      Accepted Debit Cards:
      Visa & MasterCard.
       

      Note: If you sign up for a monthly plan, the contract length is one month and you are charged on a monthly basis. If you sign up for a yearly plan, you will be charged the full (yearly) amount, at one time, each year.

      For information about billing, please click here

  • richardschapelcovi

    Replied by richardschapelcovi August 1, 2014

    Additionally, is it possible to pay via paypal for an account?

    • Sheila Wix Team

      Replied by Sheila August 1, 2014

      Hi Richard, 

       

      Wix accepts payment by credit/debit cards only. 

      If you have a debit card for the bank account, and if it has Visa & MasterCard logo on it, you can use it to make payments to Wix. 

       

      Thanks,

      Sheila - Wix Support
  • richardschapelcovi

    Replied by richardschapelcovi August 1, 2014

    Paying without Credit Card

    Is it possible to link my checking account to my account without using a card? My church has the account, but we don't have a card. 

  • frederi20

    Replied by frederi20 July 28, 2014

    Hi, i had problems with my card payment and want to resolve it. I change the card infos, but i didn´t found a button to "make payment again". How can a try make the payment again?

    Thanks,

    Frederico 

    • Janet - Wix Billing Team Wix Team

      Replied by Janet - Wix Billing Team July 29, 2014

      Hi Frederico,

      Thank you for contacting Wix support.

      When you update your payment method, any outstanding payments for that service will be automatically retried.

      I see that you updated your payment method however the payment was declined.

      Please contact your bank to find out the reason for the decline or try adding an alternate card.

      Please let us know if you need any further assistance.

  • ifaglobal

    Replied by ifaglobal July 28, 2014

    hello i am trying to make a monthly payment..where do i go please

    • Janet - Wix Billing Team Wix Team

      Replied by Janet - Wix Billing Team July 28, 2014

      Hi ifaglobal,

      Thank you for contacting Wix support.

      I see that your premium was cancelled due to payment problems and that you were able to reinstate your premium features by upgrading your site to premium again.

      Please let us know if you need any further assistance.

  • walkaboutloveinfo

    Replied by walkaboutloveinfo July 24, 2014

    do u need international credit card to upgrade my site?

    I have a credit card that is mater card but it is valid only in Israel, do i need international card? do you have more payment options?

    • ariadned

      Replied by ariadned July 24, 2014

      Hi walkaboutloveinfo,

      Thanks for contacting Wix Support.

      Please note that I've merged your question to the relevant thread.

      You can find all payment options in the 'Best Reply' above.

       

      Please let us know if you have any further questions.

      Best,

      Ariadne - Wix Team
  • pinarbilgen

    Replied by pinarbilgen July 15, 2014

    Billing methods

    Hello;

    We decided to purchase the unlimited version. But we have a problem. I am contacting with you on behalf of an association in Turkey. And our laws don't allow us to have a credit card. Can we fix the problem by transferring the money via your Iban number? If possible, may I get the number?

    Thanks a lot...

    • debora Wix Team

      Replied by debora July 15, 2014

      Hi,

       

      Thank you for contacting Wix support, we are happy to help.

      Please read the reply above to see which payment methods we accept.

      Please do not hesitate to contact us again if you need further assistance.

       

      Thank you

      Débora

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