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By cosmeticbasesuk June 12, 2014
Locked by moderator
Main Category : About Wix
Sub Category : Other
Ticket # : 871971809
Ticket Status : Closed - User did not react
why do I find I cannot transfer my .co.uk domain till after I have created my site and paid for it...
Replies(1 replies total)
Replied by Danna June 12, 2014
I can see that you have properly assigned your domain to your Premium site, however, the pointing configuration with your registrar isn't updated with the Wix name servers.
In order to complete the domain connection process, please ask your hosting company (where you purchased your domain name from) to point your domain to the Wix server using the following cnames:
Note that once they have made the changes, the domain can take 72 hours to fully propagate.
Let us know if you require any further assistance!Danna- Wix Team