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  • BIGMAMACLOTHING

    Closed Account Charged

    By BIGMAMACLOTHING May 28, 2014

    Locked by moderator

    Main Category : About Wix

    Sub Category : Other

    Ticket # : 145797415

    Ticket Status : Closed - User did not react

    I my credit card was charged for an account that was deactivated months ago.  The domain has been transferred and all of the accounts were canceled however you have taken $97.00 dollars from my account.  I need this resolved immediately.  

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  • Anat Wix Team

    Replied by Anat May 28, 2014

    Hi BIGMAMACLOTHING ,

     

    Thank you for contacting Wix support.

    In order to locate the transaction please send us the following:
     
    1. last 4 digits of your credit card
     
    2. name of card holder
     
    3. expiration date
     
    4. transaction amount 
     
    5. transaction date
     
    6. How Wix appears on your statement (Wix.com NY or PLI*WIX)

     

    Thanks and we await your reply

     

    Anat - Wix Team

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