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Stats 416,658 topics posted 7,166 include Best Reply by Wix Team
Replies(664 replies total)
Replied by dcordaroy April 25, 2014
dear Wix,i have been trying to contact you for the last 6 weeks,and still not had a call back my no is uk 07973437240,derek
my site is one models.co.uk
in one week i will take my business elsewhere
Replied by alexandrakaikeller April 21, 2014
We have been trying to publish our Premium website and it never works. When you visit the website it either says "not published" or "404 not found". We have published the website to our web address and followed through all of the steps. We cannot wait another week to finally be contacted by Wix. PLEASE help so that we don't take our business elsewhere.
Replied by petermensed April 21, 2014
I have a premium site Separate Well.. I want to transfer to a different template but Its not letting me.. When I go to manage premium and then transfer it says that I need at least two documents to transfer.. What does this mean.. Do you have an Australian telephone number that I can call
Replied by erinsglamlife April 15, 2014I need someone to call me ASAP.
I having problems with my publishing my domain. I received an email saying I needed to wait 60 days in order to publish. Well those 60 are up, and I'm still having problems publishing. I need someone from your staff to physically call me to help troubleshoot this problem. I do not want to handle this via email. I can get connected at 310-880-9121.
Good Life Photo Booth Co.
Replied by miritgm April 13, 2014
hello, my name is Mirit, i would like to change your phonecall time from 4/15 to wed 4/16.
i will be available from 12:00 to 13:00 Israel time. my number is 00972547904279.
Replied by boibeterknow34 April 11, 2014
I have scheduled a phone call now with the Wix team 4 times now and have never received a call, Today one was supposed to arrive at 10:00 GMT United Kingdom, but no call.
Please could i either set up an email thread with a member of the Wix team to ask the questions i need to ask, or be given more information on how to speak to somebody that can help.
P.S i am a premium account holder and i am not happy with the support service.
Replied by janet546 April 9, 2014Please Contact me..I interested in an upgrade! Thanks, Janet Benjamin
Can someone please contact me? I am interested in an upgrade but your page will not verrify my phone number so that I can set up an appointment to speak to one of your staff. My number is 1 (415) 499-4022.
I am available between 10-12:00 Thursday and Friday of this week. Thanks! Janet Benjamin
Replied by rowena80233 April 7, 2014
As soon as I complete building a site in the free version for my client, we had planned to update to VIP. But, I cannot complete the site because I have a major problem with iframe code and you apparently cannot provide sufficient support to call back any sooner than 4 days out. This really makes us question whether we will continue to use your tool.
VIP upgrade will allow us to have immediate response but until we are convinced things will work as needed and then upgrade your turn-around time is not acceptable.
I would like a response so that I can make a decision about whether to continue using your tool.