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wix Wix Team

You can contact us by phone in one of the following ways:

 
1) Click this link to select a time to speak to an agent based on our availability and call volume.
In order to meet the needs of our rapidly growing Wix community and to continue to deliver the personal and professional service you've come to expect from us, we now offer a scheduled call back service. Scheduling a call with a Wix Product Specialist also allows you to ask your question in advance so that we can come prepared. Call slots on the scheduler will be shown in your local time, based on the clock of the computer you are using to schedule the call.
 
2)  Call 1-800-6000-WIX (949) to speak to a live agent (or 415-639-9034 for non-US callers). Our call center is open from 6am to 5pm Pacific Standard Time. Entry of your user ID on our phone system will help us to process your call better.  Please note that wait times may be longer on non-scheduled calls.
 
VIP users: Please be sure to enter your user ID when calling directly. This will allow us to direct your call to our VIP team.

Replies(666 replies total)

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  • zeevafriat

    Replied by zeevafriat May 26, 2014

    hello , i ve just bought a premium for my web site need to talk with somebody on the phone, english or hebrew speaking is there any number with an operator that can answer now?

    • Daniel M Wix Team

      Replied by Daniel M May 26, 2014

      Hi,

       

      Thanks for contacting us. Please see the best reply above on how to communicate with us. Unfortunately we don't offer Call Center services in Hebrew.

       

      Alternatively, you can send us your question using the Support forum (in Hebrew or English) or via email to support@wix.com

       

      Sorry for any inconvenience,

      - Daniel M, Wix team.
  • mrichardsmue

    Replied by mrichardsmue May 21, 2014

    Contact with Wix

    How do I get in touch with WIX for support? I have been over the website and can't find a phone number.

    • Maya Wix Team

      Replied by Maya May 21, 2014

      Hi mrichardsmue,

      Please follow the instructions above. Please note that we are always happy to assist you here in the forum as well! In this case please be as specific as possible in describing the issue you are facing.

      Please do not hesitate to contact us again if you need further assistance.

      Thanks,

       

       

      Maya Support-Team Wix
  • olesya13

    Replied by olesya13 May 18, 2014

    1800 - number doesnt connect.

    Is it possible to get support call (local-israeli number)?

    0544895253

    • Barrios Wix Team

      Replied by Barrios May 18, 2014

      Hi,

       

      We're here to help! Wix phone support can be scheduled by clicking here
      Please be sure you are logged in to your Wix account and be prepared to provide us with some details of your issue.

       

      Note that we are happy to assist you here as well! :)

      Many thanks, Barrios
    • olesya13

      Replied by olesya13 May 19, 2014

      Is it possible to call wix support?

    • Eileen Wix Team

      Replied by Eileen May 19, 2014

      Hey olesya13

      Sure- please check the top reply for details.

      Eileen, Wix Team.
    • olesya13

      Replied by olesya13 May 20, 2014

      I'm calling from israel 

      both numbers aren't connect...

      give me please support number

    • Barrios Wix Team

      Replied by Barrios May 20, 2014

      You can call 1-800-6000-WIX (949) to contact a live agent without having to schedule in advance (Callers outside the US can call 415-639-9034).
      Please note that wait times will be longer for direct calls than scheduled calls and that you must cancel any pending scheduled calls (either online or through the phone) to get through to a live agent when you call the above numbers.

      Many thanks, Barrios
  • innojproviders

    Replied by innojproviders May 16, 2014

    Hi,

       This is Sharma from India. I just want to upgrade my website. i need some clarifications and  not able to reach both the numbers. Contact me to this number ASAP. +91 9092657752. 

    • Keren Wix Team

      Replied by Keren May 16, 2014

      Hey,

       

      Thank you for contacting Wix support! You can either write your query here and the forum support team will be happy to assist you or you can contact us via the phone number mentioned above in the best reply.

      Feel free to contact us should you require any further assistance. 

      •  
      Keren, Wix Support
  • shophighonme

    Replied by shophighonme May 16, 2014

    Hi. I'm from Singapore. I tried calling both number but could not get hold of your team. Please call me back asap at +6596440033 i have a urgent issue regarding payment and my account. Thanks.

    • Keren Wix Team

      Replied by Keren May 16, 2014

      Hey,

       

      Thank you for contacting Wix support!

      You can either write your query here and the forum support team will be happy to assist you or you can contact us via the phone number mentioned above in the best reply.

      Feel free to contact us should you require any further assistance. 

      Keren, Wix Support
  • smarthammo

    Replied by smarthammo May 13, 2014

    i want to know how to stop these bloody alerts that come my way every five minutes   Wix just print your bloody phone number to stop all these bloody questions and how do I stop these alerts coming thru.  Its bloody annoying!!!!!!!!

    • Dror - Wix Support Wix Team

      Replied by Dror - Wix Support May 13, 2014

      Hi,  

       

      You just need to get to this link (this thread in fact) click "Unfollow" on the post - 

       

      Dror - Wix Team
  • TIM332

    Replied by TIM332 May 13, 2014

    Wix does have a customer service number. It's 1-800-600-0949 and they have fast and great customer service. I been doing business with them for years and never had a problem.

    • rony Wix Team

      Replied by rony May 13, 2014

      Thank you so much for your feedback!

      Rony WixTeam
  • garbett6

    Replied by garbett6 May 13, 2014

    I would like to speak to a person that can help me with a web site that is not quite complete and the domain was hosted with go Daddy ...want to check what we can do and speak to someone as to how we can host the webpage I hope to set up in two days as I understand that Go Daddy do not support wix but we have paid with hosting with them...would like some suggestions re what we can do.......I am in Auckland New Zealand and my number is 6495341122 hope someone can help me mb number 6490211134994              

    • Rapido Wix Team

      Replied by Rapido May 13, 2014

      You can contact us via the phone number mentioned above in the best reply.

  • salesycl

    Replied by salesycl May 7, 2014

    i need to talk to some one - 972-050-6575294 JOSHUA

    • Maya Wix Team

      Replied by Maya May 7, 2014

      Hi salesycl,

      Please read the best reply above to understand the options of talking to us.

       

      Thanks,

       

       

      Maya Support-Team Wix
  • rossanecosta

    Replied by rossanecosta April 30, 2014

    WHAT IS THIS?

     

    The smallest beach hotel of the world.
    • Barrios Wix Team

      Replied by Barrios April 30, 2014

      Hi,

       

      Thank you for contacting the Wix support team.

      1) Which website is showing this problem?

      2) While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.


      Please clear your browser's cache. You can find step by step instructions here.

       

       

      We are here should you require further assistance.
       

      Many thanks, Barrios

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