Wix Answers

You can change your credit card number, billing name and billing address simply by entering our "manage premium" system via "my account".

You can find more information here .

if i pay for a site on a monthly basis, can i change the payment details in a dew months. we are changing our business bank account. but i would like to get the site up and running asap.

Thanks,

How can I change my Credit Card information on a SECURE basis?  I don't see the small yellow lock in the bottom right hand corner?

@CameraBuffMarc,

The subdomain that is used for managing your upgrade and updating your credit card information is an https connection- i.e. http secure. 

I cant find the button to update my credit card information to pay for my account, now it is saying my account is cancelled!?

@elainesbeauty

As you are asking a personal billing question please contact us separately (this is a forum thread). Either post a new topic which we can make private and reply through it or just email us to support@wix.com

hello

i need to update my credit card info to pay the wix sites but it won't let me see them

i need to pay my bill asap it cause me to be late so please help!

just need to pay my bill but won't let me see it it says err i don't know what that mean!

Hi Due to the recent paypal policy i got email from Wix for update my credit card information which i did but still that annoying urgent notification appear on my account page.

Need help from Wix team on this.

Thanks

We have forwarded the relevant information to our Billing department and they are currently working on resolving the matter.

We will contact you with any feedback as it arises.

Thank you for your patience and understanding.

@soldier7th

I have notified our tech team that the message remains on your account after you have updated the CC details. They will work on a way to remove it, but I can't give you a time-frame for when that will be.

In the meantime, we apologize for the inconvenience.

I have no update option when I go to manage my account.  Paypal quit funding my domain due to change in default credit card.

@ibrowej

You will simply need to re-upgrade your site.

Hi,  Post Question  

I need to change my billing address on the invoice to a new address. We tried to change from " manage premiums + setting"  but was not useful. 

Hope you can help.. thanks! 

J

same, im not given the account page when i select manage premiuim..................

Hi elyse6, EntheosOM

Hi,

I have been unavailable via email for some time now and I see my account status says 'cancelled'.

How do I go about updating my account ifo with revised payment details.

Hi, If your account is now canceled, you'll need to purchase a new premium package. Check out this link for further information.

Thanks team, I found it!!

I went to my Account management and tried to update my Credit Card number that had expired but nothing happened when I re open it I get the same result the exclamation mark  and the credit card number field is still in highlight.

How can I fix it? Thank for your Team help.