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wix Wix Team
The problem might be that you have inserted information outside the page borders.
The image/text that is published is only the one that is inside the page borders.

You can fix the problem simply by inserting all of the information inside the white page borders.

Replies (35 replies total)

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  • mariyakdavis

    Replied by mariyakdavis May 18, 2013

    • Gabriel Wix Team

      Replied by Gabriel May 19, 2013

      Hi,

      We are sorry for the confusion and we are addressing this issue here.

      Please make sure to check this thread's best reply for further assistance, and if it doesn't help please let us know there.

       

      Thanks,

      Gabriel - Wix
  • Ron Wix Team

    Replied by Ron February 21, 2013

    Hi jamielittle02,

     

    We apologize for the inconvenience.

     

    I was unable to locate any grid line issues in your site, please provide us with a screenshot of the problem as you see it on your end in order for us to investigate and assist.

     

     

    Ron, Wix Team
  • jamielittle02

    Replied by jamielittle02 February 21, 2013

    Having the same issue please re-align my gridlines too, please. Page = Secretbilz.net

  • Eileen Wix Team

    Replied by Eileen January 14, 2013

    Hey luisajohnson

    Your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect.

    Also- we highly recommend on connecting domains using name servers, not pointing.

    When connecting your domain to the Wix name servers there are two important steps that you must complete.


    1) Firstly you must go to your Wix Domain Manager (My Account > Manage Account > Domains) and add your domain. 
    For more information, please click here.
    2) Please contact your domain host and ask them to connect your domain via the name servers (ns1.wix.com & ns2.wix.com).
     
    Both of these steps are essential and the omission of either will result in a domain that’s not connected correctly.
    You can troubleshoot your domain here.
     
    Note: Please make sure to firstly add your domain name under the Wix domain manager.
     
    Ayal
    Wix Team.
    Eileen, Wix Team.
  • luisajohnson

    Replied by luisajohnson January 14, 2013

    my wix has been paid for can you tell me why it is not running?

  • Effie Wix Team

    Replied by Effie August 29, 2012

    Hi dacinq,


    I checked your account, opened your website as well as your editor, and they both look the same. Your website looks and works perfectly.

    If you're still facing this problem, please clean your browser's cookies and cache, and then give it another try. 

    You can find step by step instructions here.
    You can also find video tutorials here.

    Also, make sure that both your browser and you Flash Player are up to date. Click here to download the latest version of the Flash Player.

    If you follow these steps but continue encountering this problem, please provide us a screenshot along with a detailed message on how to recreate the issue, so we can better analyze what you're going through. You can find step by step instructions here.


    Sincerely,
     

    Effie
  • dacinq

    Replied by dacinq August 29, 2012

    the site is wix.com/dacinq/thecalicamp

     

  • dacinq

    Replied by dacinq August 29, 2012

    ok yesterday all of my content was in normal standing perfect as can be. today coincidentally the day i announce my site half of the content is completely messed up. its like an earthquake happened on my site. this has nothing to do with putting content outside the white box. PLEASE HELP!

  • Ron Wix Team

    Replied by Ron June 27, 2012

    Can you please specify the site in question as I've noticed that you have more than one in your account.

     

    Ron, Wix Team
  • terrifowler

    Replied by terrifowler June 27, 2012

    It looks as though my page is within the white page borders, but it is still cut off with the page size at 940w by 1000ht. Please help.

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