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  • BigRed85

    Publishing error

    By BigRed85 January 12, 2013

    Locked by moderator

    Main Category : Other

    Sub Category : Other

    Ticket # : 741262327

    Ticket Status : Closed - User did not react

    For the pass 2 days I continue to receive this message:
    Publish Error #C127. Please try publishing again. If problem persists please contact support with Publish #C127 (Failed Publishing Document) in your email. Server Error Code (-9824).

Replies(5 replies total)

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  • Leah Wix Team

    Replied by Leah January 14, 2013

    Hi BigRed85,

     

    I have attempted to fix the issue. Please publish the site again and let us know if the error continues.

     

    Sincerely, Leah Wix Team
  • BigRed85

    Replied by BigRed85 January 14, 2013

    Hello

    I tried all the steps from the previous email and I am still receiving the same message. I have tried from my work laptop and my personal one.  Here is some info about my pc and my interent.

     

    1. I am using a Window.
     2. I have used Chrome, Mozilla and IE
    3. Installed Flash Player: 11.5.502
     4. Username BigRed85 and website www,bigreddanke.com
    5. If you receive an error message, Publish Error #C127. Please try publishing again. If problem persists please contact support with Publish #C127 (Failed Publishing Document) in your email. Server Error Code (-9824)
    6. Michigan work ISP address is 10.1.0.142
    7. Firewall

  • Michal

    Replied by Michal January 12, 2013

    Hi BigRed85,

     

    Thank you for your reply.

     

    Please follow the instructions provided here.

    If the steps in the link didn't resolve your issues, please answer the questions in the same link.

     

    Thank you for your patience and cooperation!

     

    Michal - Wix Team
  • BigRed85

    Replied by BigRed85 January 12, 2013

    I followed the instructions to clear my cache and I'm still getting the same message.
  • Adam E. Wix Team

    Replied by Adam E. January 12, 2013

    While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

    Please clear your browser's cache. You can find step by step instructions here.
     

    If the problem persists please let us know.

    Thanks,

    Adam, Wix Support

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