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Stats 100,722 topics posted 15,536 include Best Reply by Wix team
Replies (435 replies total)
Replied by Admin February 14, 2013
My website has been up for a couple weeks now. We haven't made any changes to the domain manager or to our domain host.... not sure why our website is down and has been at least for the past 20 minutes. It's important to get it back up live asap as we are an online store and are running ads! Please help!
Replied by Rosse February 7, 2013
Unfortunately you are right, that IP is block in Russia, we are aware of this situation and dealing with it as fast as possible. (here is the thread in the Russian Forum).
At the moment you have an IP that is open in Russia and the rest of the world.
Please clear your cache, and open your site, it should work now.
Kind RegardsRosse Wix Team!
Replied by eroshina February 7, 2013
Here's what I found out.
All sites made by WIX.COM are blocked in Russia 06.02.2013, which includes IP-address 18.104.22.168 (a single address for all customer service WIX.COM) in the register of banned sites in Russia. You can check the online registry http://zapret-info.gov.ru/
Probably due to a banned site to disseminate information (drugs, suicide, child pornography) was blocked ip address.
Did you receive a notice about it from Roskomnadzor (the State Committee, which deals with the blocking of banned sites)? You are going to react to this? What can you do in this situation? I need my site for professional work, and now it is not available! What to do?
Replied by eroshina February 6, 2013
I can't see my page www.eroshina.info (or wix.com/eroshina/photo). Error message: "The following error was encountered:
The system returned:
(110) Connection timed out
The remote host or network may be down."
Domain managed by WIX:
NS (Name Servers)
Replied by Ayal January 18, 2013
Which of your sites are you referring to?
I can see that objetivosproduction.com is loading perfectly well.
barcafontana.com is not loading because your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect. Please ask your registrar to connect the domain to ns1.wix.com & ns2.wix.com
Wix Team.Ayal, Wix Team.
Replied by barcafontana January 18, 2013
I can't see my web in any computer... it shows just a white page.... I've been using wix for years and I didn't change anything for months.... please, I use my web for work, I need it fixt!!
Replied by simpleelegan28 December 17, 2012
Since i tried to add a facebook page I now can not see my normal wix website listed when I log into wix. Someone please help asap! If I type our website address into a blank internet page the website comes up, so its obviously still there somewhere. But I need to edit it and cant find it to do this when Im logged in!!...