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  • cholvey

    How to upload an image with a transparent background

    By cholvey September 17, 2012

    Locked by moderator

    Main Category: Other

    Sub Category: Other

    Ticket #: 1193120572

    Ticket Status: Closed - User did not react

    I created a logo with a transparent background using Powerpoint 2003 to add to my Wix Premium website. I have tried saving it as a PNG, GIF, TIF but all of them have a white background when I upload them to the web page. Do you have any suggestions for getting the image loaded onto my site?

    Thanks!

Replies (22 replies total)

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  • attitudesales

    Replied by attitudesales March 14, 2014

    Just wanted to know if you don't have photoshop can you still do this?

    • gills2 Wix Team

      Replied by gills2 March 14, 2014

      Hey attitudesales,

       

       Unfortunately, Wix does not provide a photo editing tool that will allow you to create transparent background. This can only be done by an external software. You can use GIMP, which is a free-ware that works the same as Photoshop. 

       

      Please also make sure that the picture has no skin. Click on the picture -> "Change Style" -> "Edit Style" -> choose the first skin called "No Skin Photo".

       

      For more information on how to upload pics, click here .

       

      Thanks,

      Gill, Wix Team
  • laurenibenson

    Replied by laurenibenson February 22, 2014

    I'm having the same problem with my image. 

    • Ilia Wix Team

      Replied by Ilia February 22, 2014

      Hi,

      Please note that transparency works only using the PNG or GIF formats.
      Please make sure to convert your image to PNG and re-upload it to your site.

       

      Best regards

      Ilia - Wix Support
  • marsmallow22

    Replied by marsmallow22 December 10, 2013

    Still, my transparent image has a white background, or when i change the color of the site it still has a background with other colors. :(

    • Ron Wix Team

      Replied by Ron December 10, 2013

      Hi,

       

      We apologize for the inconvenience.

       

      Please specify where on your site we can locate the image in question in order for us to investigate and assist.

       

      Ron, Wix Team
    • marsmallow22

      Replied by marsmallow22 December 11, 2013

      bpo-dot-com the logo of BPO.COM :) Thank you. 

    • Ron Wix Team

      Replied by Ron December 11, 2013

      Hi,

       

      Within Photoshop, select the part of the image you want. Then copy it, and paste it into a new page within Photoshop. There, double click on the Background to edit the name, and change the opacity to 0%. 

      After you've done this, you should see a checkered box for the background. Then, click on 'Save for Web' and make sure to save it as a .png file. 
       
      Finally, upload it to your Wix editor!

      Please also make sure that the picture has no frame. Click on the picture -> "Frames" for the right property panel -> choose "No Frame".

      For more information on how to upload pics, click here.

       

      Ron, Wix Team
    • marsmallow22

      Replied by marsmallow22 December 12, 2013

      Hi again. Im sorry but still the image has a background I have tried everything, to transparent it by using photoshop cs6 and also by using the image editor of mac but still the background is still there. What should i do? 

      There as you can see it's transparent but when i upload it on my website there's the background. 

       

       

       

    • marsmallow22

      Replied by marsmallow22 December 12, 2013

      Hey Wix Team. Ive got everything under control :) I have made my logo to be transparent, I just made it to no frame, and there is goes. :) Thank you. 

    • Jonathan Wix Team

      Replied by Jonathan December 12, 2013

      We are happy to hear you managed and that the image is transparent :)

  • critte7

    Replied by critte7 October 8, 2013

    I am having the same issue with my site. I am trying to upload the following image without a background and can't figure out how to do that. My site is seapinesinterns. Any help would be appreciated!

    Thanks!

     

     

    • Dima Wix Team

      Replied by Dima October 8, 2013

      Hi,

      This image has a white background to it.

      There are two ways to create an image with a transparent background:
       

      1. Starting from scratch: 

      Within Photoshop, click on  File > New.

      In the Background Contents field, choose 'Transparent'. 
       
      You are free to design whatever you desire (text, shapes, lines, etc) and they will appear with a transparent background.
       
      When you're done,  'Save for Web' as a .png file. 
       

      2. Existing Image: 

      Within Photoshop, select the part of the image you want. Then copy it, and paste it into a new page within Photoshop. There, double click on the Background to edit the name, and change the opacity to 0%. 

      After you've done this, you should see a checkered box for the background. Then, click on 'Save for Web' and make sure to save it as a .png file. 
       
      Finally, upload it to your Wix editor!

      Please also make sure that the picture has no frame. Click on the picture -> "Frames" for the right property panel -> choose "No Frame".
      Dima -Wix support team-
  • Ilochan

    Replied by Ilochan September 18, 2013

    I have the same problem with two images I want to upload at my free website template, could you help me with this?

    • Michal

      Replied by Michal September 18, 2013

      Hey llochan, 

       

      I apologize for the inconvenience. 

      I have added these images to your site for you; you can find them at the top of your home page in your editor. 

       

      Thanks,

      Michal - Wix Team
    • Ilochan

      Replied by Ilochan September 18, 2013

      Thanks a lot, it works now!

    • Yotam Wix Team

      Replied by Yotam September 18, 2013

      That's great!

      If you require any further assistance, feel free to contact us again. 

      Yotam Wix Team
  • leis89

    Replied by leis89 August 24, 2013

    hi - im trying to add this logo to my site with a transparent background and have followed the instructions ... made sure there is no frame ... but still not working ... any ideas?

    • Michal

      Replied by Michal August 24, 2013

      Hey leis89, 

       

      I have added the image to your home page on top of your other content. I haven't published this, so you can place is where you would like to have it on your site. 

       

      Thanks,

      Michal - Wix Team
  • Leah Wix Team

    Replied by Leah December 29, 2012

    Hey innerfreq,

     

    Each frame setting can be configured.

     

    I'm glad this worked out! Please let us know if you have any further questions.

     

     

    Sincerely, Leah Wix Team
  • innerfreq

    Replied by innerfreq December 28, 2012

    got it working with the default frame setting.  Weird.  Thanks!

  • innerfreq

    Replied by innerfreq December 28, 2012

    the 'ínnerfreq' site

  • Adam E. Wix Team

    Replied by Adam E. December 28, 2012

    Hi innerfreq,

    On which of your sites are you encountering this issue?

     

    Thanks,

    Adam, Wix Support

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