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  • arcorasics

    Replied by arcorasics March 29, 2014

    please delete my account.

    i have disconnected the domain, deleted the site and canceled all (app) payments.

    • arcorasics

      Replied by arcorasics March 29, 2014

      (I have filled in my details in the site you pointed out, but it said in the link that you can't delete me because i am premium user)

    • Yotam Wix Team

      Replied by Yotam March 29, 2014

      Hi,

      I can see that you have canceled your premium on Mar 29, 2014 and that it will be done on Apr 8, 2014.

      You also have a Wix domain in your account that is registered until February 08, 2015.

      Unfortunately while these are valid it will not be possible to delete your account.

       

      If you simply do no want your site to be live anymore you can simply delete it once the premium has expired.

      Please follow these steps: Go to Wix.com -> My Account -> Click the blue "Manage and Edit Site" button next to the site you would like to delete -> On the right side of the page under "Site Actions", click "more" and click "Delete".

       

      Please note: Deleting a site does not cancel/delete your account.

       

      If you require any further assistance, feel free to contact us again. 

      Yotam Wix Team
  • xelefobotan

    Replied by xelefobotan February 10, 2014

    I want to permanently delete my account

    • Dana Wix Team

      Replied by Dana February 10, 2014

      Hi!

       

      To entirely delete the account, please add your details here.

       

      Thank you for using Wix!

       

      Thanks, Dana- Wix Team
  • Khonkulova

    Replied by Khonkulova January 5, 2014

    please delete my account thanks ALIZE142000@YAHOO.COM

    • Dana Wix Team

      Replied by Dana January 5, 2014

      In order to delete your account, please first delete your site khonkulova-zone that's under it.

       

      Please follow these steps: Go to Wix.com -> My Account -> Click "Manage and Edit Site" next to the site you would like to delete -> Click "Delete" on the right side of the page.

       

      Then, to entirely delete the account, please add your details here.

       

      Thank you for using Wix!

       

      Thanks, Dana- Wix Team
  • rezasolim

    Replied by rezasolim August 19, 2013

    I have clicked on the link that dinamiso provided, put my account details in and it now says that an email has been sent to me. I have waited for a long time and i still haven't received the email.

    SOMEONE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    • Daniel Wix Team

      Replied by Daniel August 19, 2013

      Your account was deleted.

      Daniel - Wix support team
  • Jo Wix Team

    Replied by Jo February 19, 2013

    If you would like to delete your free account, please add your details here.
     

  • danirotten

    Replied by danirotten February 19, 2013

    I would also like to delete my account please. I cannot find the option anywhere to delete it. :(

  • Dana Wix Team

    Replied by Dana January 18, 2013

    fazlina134,

     

    Wix doesn't charge any extra fees for terminating a contract. However, you may not always be eligible for a refund. In order to better assist you, we will need you to provide us with some details about your current Premium upgrade, as I was not able to see one under your account fazlina134@gmail.com.

     

    Please provide with the login email address of your Premium account and we'll take it from there.

     

    Thanks, Dana- Wix Team
  • fazlina134

    Replied by fazlina134 January 18, 2013

    did wix.com charge if  want to terminate contact ?

  • Daniel Wix Team

    Replied by Daniel September 22, 2012

    @dokuromu

     

    To delete your free account, please fill out the form at this link .

    The deleting process might take a few days. 

    Daniel - Wix support team
  • dokuromu

    Replied by dokuromu September 22, 2012

    Where's the "delete account" link? I went to My Account and I just can't find the link :( Help please? Thanks.

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