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Etai Wix Team

Unfortunately, it is not possible to download images from Wix to your computer.

In the future, I suggest backing up your PC, or uploading your images to a file hosting service.

-- Etai Wix.com Production QA

Replies (30 replies total)

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  • marekcygan

    Replied by marekcygan December 25, 2013

    Wix team in a future i would suggest you to think about adding such a possibility as i found better service already from your competitors who they giving the clients full control for files

    • Dean Wix Team

      Replied by Dean December 25, 2013

      Hi,

       

      Thank you for your interest!

       

      We at Wix love when users suggest new features and love it even more when those requested features are delivered.

      We are collecting the requests and I hope to see this feature available for you soon!

       

      Please don't hesitate to contact us again.

      All the best, Dean - Wix Team
    • marekcygan

      Replied by marekcygan December 25, 2013

      So far i see you are coollecting it from several years already?

       

      No worries i've found already other service, your competitiors , hopefully they can make the things easier.

    • Alina Wix Team

      Replied by Alina December 25, 2013

      Hey, 

      I am sorry that you feel this way. Wix is consonantly working on improving the editor's features. We try to provide the best service that we can, but unfortunately sometimes there are features that are not available.
       
      We agree some features which are very necessary are lacking. Wix is far from being complete. I can assure you we are indeed keep working hard to make Wix even better.

      Please let us know if we can help you further. 

      Thanks, 

      Alina, Wix Support Team
  • marekcygan

    Replied by marekcygan December 25, 2013

    Sorry but support team replies are so annoying , believe me or not but after three years with you i am seriously think about leaving you , sorry but i run a business as well and i know that every single customer should matter , YOU KEEP LOOSING YOUR LOYAL CUSTOMERS.

     

    My computer crashed and i need simply to download some of my old pictures from my website as it is possible nearly from every single website.

  • echospawnstudios

    Replied by echospawnstudios December 22, 2013

    the constant responses of the exact same reply is hysterical. once I get my website re designed, from this alone, my business will be terminating your service.

  • xflowrecordss

    Replied by xflowrecordss January 24, 2013

    So if wix ever crashes for some reason, loosing pictures that the user lost too, all the pictures disappear forever. This is not good...

  • ohglobalchild

    Replied by ohglobalchild January 15, 2013

    I love the responses from Wix - its your fault so deal... Anyway - The real fault lies with someone who actually uses their b.s. over priced products...

  • Leah Wix Team

    Replied by Leah December 17, 2012

    Hey king-cooper,

     

    We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.

    I have made this thread a wishlist.

    You can keep up to date with what features are coming soon here.
    You can find a list of our latest new releases here.

     

    Sincerely, Leah Wix Team
  • king-cooper

    Replied by king-cooper December 17, 2012

    I had to laugh at Wix's impersonal replies on here, completely void of sympathy.  They should just man up and say we don't want to provide this service. 

    I also will be moving my site from Wix for many reasons once I have the time to do so.  They do offer a decent service at a decent price, but not once have they went above and beyond like a quality company would.

  • Jonathan Wix Team

    Replied by Jonathan December 10, 2012

    We hear you and agree, the ability to download previously uploaded files would be very beneficial and convenient, we hope to offer this option in the future.

  • wingtzu

    Replied by wingtzu December 9, 2012

    If I go to any other host on the planet, I can upload and download my images (including those without use of FTP (webs.com for example).
    You may not provide a "file hosting service", but really being able to manage and download files is basic functionality for a web host, which you most certainly are, aren't you?

    Don't get me wrong I'm not trying to suggest people use you as a backup service and they most certainly should back up their pc, but as a paying customer I do want the option to manage (and download) any files I've uploaded to you.

  • Ron Wix Team

    Replied by Ron August 30, 2012

    Thank you for your feedback!

     

    Let us know should you require further assistance.

     

    Ron, Wix Team

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