Support for templates in:

Wix Answers

 
Wix KnowledgebaseWix Team

I can't view my Wix site

Locked by moderator
Topic is now edited by

Topic by Wix Knowledgebase 2011-02-01 08:21:44.0

Category: Getting Online

Subcategory: Other

Ticket ID: 0

  • Recipients:
  • Chosen as best reply by moderator
    Wix Team

    Reply by Nicole Wix team 2011-02-01 08:21:44.0

    Please make sure that you inserted the correct domain. If you use your own domain instead of the Wix domain, please check that it is connected correctly to Wix. You can find more information here .
    2
    1

Replies (261)

Sort by:
  • Wix Team

    Reply by Nicole Wix team 2011-02-01 08:21:44.0

    Please make sure that you inserted the correct domain. If you use your own domain instead of the Wix domain, please check that it is connected correctly to Wix. You can find more information here .
    2
    1
  • Wix Team

    Reply by dedralawrence 2011-02-13 16:55:56.0

    I can view my website on my computer, but when my friends get on their computers they can't view it

    2
    2
  • Wix Team

    Reply by juan m 2011-02-13 19:06:38.0

    maybe your friends can`t see your website because they need to install adobe flash player?

     

    0
    0
  • Wix Team

    Reply by Shauna 2011-02-14 02:55:38.0

    If you are able to view your site and some of your users cannot, perhaps they are do not have Flash installed as masterstile said. 

    Wix is compatible with both Flash 9 and Flash 10 – the Flash version depends on what users have installed.

    You can find the link for downloading Flash 10 here: http://get.adobe.com/flashplayer/?no_ab=1 .
    0
    0
  • Wix Team

    Reply by jacquelinehicks 2011-04-23 06:55:20.0

    I can't even view it on my phone now and I have everything, including flash. I used to be able to. Did you guys change how access works?

    0
    0
  • Wix Team

    Reply by nadavb 2011-04-24 08:07:33.0

    To view your site on a mobile device, you'll need a mobile site.

    For more info, click here.

    Are you able to see your site on PCs?

    0
    1
  • Wix Team

    Reply by Victor Maltese 2011-05-24 12:21:31.0

    Hi,

    I can't see my sites and still the domain it's not mine. It says that my site is not found in your server.

    Please help me. Thanks 

    0
    0
  • Wix Team

    Reply by Charlie 2011-05-24 16:29:43.0

    @vspit54

     

    We will need more information as to what problem you are running into.  According to your username, your account doesn't have any premium packages.  And you would not be able to connect a domain to a free account.  It will always have the URL format of: www.wix.com/username/docname -  until you upgrade to a premium account and connect it to a domain that you can purchase through a 3rd party Domain registrar (i.e. Go Daddy.com, Network Solutions. NameCheap.com, etc.)

     

    You can find all the information regarding the premium packages here .
    In order to upgrade your document , please go to "My Account" -> roll over the document you want to upgrade -> click on "upgrade".

    You can find a video tutorial about how to upgrade and about "manage premium" here .
    For a video tutorial about our packages, please click here .
    For the Wix Premium Learning Center, click here.

     

    Hope this helps!

     

    - Charlie K.
    0
    0
  • Wix Team

    Reply by thomasmcclure 2011-06-17 09:41:34.0

    I cant view or see my site either nor can anyone else after editing pressing save and publish.

    Tom

    0
    0
  • Wix Team

    Reply by Michael 2011-06-17 10:06:24.0

    Hi Tom,

     

    Can you please elaborate on the exact problem? Thank.

    0
    0
  • Wix Team

    Reply by prestigedanceacademy 2011-06-17 22:17:25.0

    I published my site months ago and today I got a call that it is not working from a customer.  I went to google and I can't even find my website.  How do I locate it on google?

    0
    0
  • Wix Team

    Reply by Dana 2011-06-18 01:15:52.0

     

    prestigedanceacademy ,
     
    It will take between one to three month for the site to appear on search engines.
     
    Please check this link.
     
    Dana.
    0
    0
  • Wix Team

    Reply by dmhampton 2011-06-23 23:50:34.0

    this sucks

     

    0
    1
  • Wix Team

    Reply by Loki 2011-06-24 08:47:28.0

    what sucks?

    0
    0
  • Wix Team

    Reply by pasazang 2011-07-09 18:37:17.0

    hi wix team , i have published a site and have been able to find it as required , as have my friends but now i cant find it and neither can anyone else , why is that.?

    1
    0
  • Wix Team

    Reply by Etai- Wix Tech Support 2011-07-10 05:53:24.0

    Hi,

     

    I see that you have a deleted site in your account, titled 'sashagibson'. 

     

    Please make sure that your password is secure and that you do not leave your account logged in at a public computer.

     

    Would you like me to attempt to restore the site for you?

    -Etai, Wix Tech Support
    1
    0
  • Wix Team

    Reply by pasazang 2011-07-10 23:22:39.0

    yes thankyou Etai ,

    i would appreciate it if you could restore my site for me

    many thanks

    1
    0
  • Wix Team

    Reply by Jonathan 2011-07-11 00:48:19.0

    The site has been restored, be sure to access it through the editor and save it to complete the restoration process.

    1
    0
  • Wix Team

    Reply by pasazang 2011-07-11 04:22:29.0

    thank you for your help restoring back my web site

    0
    0
  • Wix Team

    Reply by tilsolu 2011-07-13 07:51:43.0

    why can't all mac users not see wix websites? and are you gonna fix that in the future?

    2
    1