Wix Answers

I need to add a "SiteMap" to my page per Google....How can I do this?...Can I pay WIX to do this or to help me?...Thanks.

is there a contact number to speak to a representative....

Hi dlbboop,

For questions regarding sales or support please call us:

US Toll Free, at 1-800-6000-WIX (1-800-600-0949) during normal business hours (Monday - Friday between 6AM - 5PM PST) and we will be happy to assist you.

If you are calling from outside the US and need a direct number you may call 1-415-639-9034 during the same hours.

You can also find an answer for technical support issues by typing a question in our support section's Type your Question here box. If you don't find the answer, follow the steps to ask a question in our support forum where one of our support representatives will get back to you.

Thank You,

Dina.

ENGLISH

I SURE WOULD LIKE TO TALK TO SOMEONE FROM WIX. JUST PURCHASE MANAGE PREMIUM TODAY. 

Hi  149571464,

Please note that we give support in these languages: English, Spanish, Portuguese, French, German, Polish, Russian, Italian and Japanese.

Please post in one of the supported languages and we will be happy to assist.

Thanks,

我是中国的。我想申请网站，并且想网络付费，给你们钱，继续使用这个网站。银行支付，我需要知道你们的银行账户

@ca4273, we sincerely apologize for the inconvenience. Please give our call center another try today. You can always try us back if you do not hear from us within a timely manner. 

I do see you made a second post about this issue 11 hours ago. Our Wix Staff has already replied to your inquiry, please check it out here.

In regard to your issue, let's continue corresponding through your open thread I linked above since this is a public thread about our Call Center. 

I called 12 hours ago and was told that all lines are busy and Wix will call me back at the number I dialed from... 12 hours later, still no call.  However, Wix did not have a problem taking my cc payment for an upgraded feature THAT STILL DOES NOT WORK.... THIS IS HORRIBLE SERVICE...   I also sent a service request.  Still waiting on that too.  I should have gone with wordpress... I repeat, WIX has horrible service.

Hey climaxtourz

Simply go to the 'my account' page, click upgrade, choose a premium plan and purchase.

Here is some more information about our different Premium packages. Below you can see the details of each package and exactly what services you will receive with each.
For the Wix Premium Learning Center, click here.

There are four upgrade options:

Connect Domain ($4.95/month) or for the yearly package $49:
This package enables you to use your own domain that you have purchased from any domain registrar, but will not remove the wix ads.  You can store up to 500 MB, with 500 MB bandwidth.

Combo Package ($9.90/month) or for the yearly package $99:
This package includes connecting your domain and removing the Wix ads from your site. You can store up to 1 GB with 1 GB bandwidth.

Unlimited Package ($14.90/month) or for the yearly package $149:
This package includes connecting your domain and removing the Wix ads from your site. You can store up to 2.5 GB with unlimited bandwidth.

eCommerce Package ($19.90/month) or for the yearly package $194:
This package includes connecting your domain, removing the Wix ads from your site and using the eCommerce feature. You can store up to 2.5 GB with 5GB bandwidth.

You'll find all the details (features, prices…) here.

Ayal

Wix Team.