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  • anjamail

    Replied by anjamail July 7, 2014

    Hello Wixteam

    Also a problem with sharing om FB here. My wixsites af made on basis of your templates. None of the sites can be shared on facebook if trying to share only one subsite. I have tryed with direct links and facebook share buttons.

    When trying I get the message from fb: "Could not update status. A problem occured". Its the same on any computer or browser. 

    This is one of my sites: www.signalstærkebørn.dk

    Link I'm trying to share: "http://www.xn--signalstrkebrn-7ib60a.dk/#!lyttendetilgang/cts6"






    • Ira Bel Wix Team

      Replied by Ira Bel July 7, 2014



      This can be caused by unsupported characters in the URL.

      To bypass the validation, use a link shortening service such as bit.ly or goo.gl - to shorten your link and make it valid.


      Please feel free to contact us in case you need further assistance. 

    • anjamail

      Replied by anjamail July 10, 2014

      ¨Thx very much. Wonderfull with a such fast reply despite the summerseason :) 


      It works out fine, but a little q more: Can I attache the bitlink to the facebook share button in wix?

    • Anat Wix Team

      Replied by Anat July 10, 2014



      Glad we could help. I am not sure I quite understand what you are referring to in your last question. Could you please elaborate?

      Thanks and we await your reply

      Anat - Wix Team
  • projektmsws

    Replied by projektmsws April 22, 2014

    Hello, I have a problem sharing my wix created page on FB wall. When I share my page with copying link of the page to FB it shows me just something like this:

    When I share only one single page like this, it shows me correctly:

    And when I add FB SHARE button to my web page it also doesn't work like it is supposed to.

    I also add FB thumbnail in settings but I dont see it anywhere (It is 200*200px large)

    What is the problem? Please help me.

    Link to the page: http://projektmsws.wix.com/msws

    • Noa Wix Team

      Replied by Noa April 22, 2014



      I was not able to recreate this issue,


      See the following screenshot:



      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.


      Noa - Wix Team
  • Tom Wix Team

    Replied by Tom January 22, 2013

    Hi Kirtley ,


    I checked your Facebook page and the Wix site appears to be working perfectly on my end.


    It sounds like the problem you are describing may be caused by a local browser-related issue. While working on your Wix site, your computer and browser stores various information. This build up of information can sometimes cause conflict.
    Please clear your browser's cache. You can find step by step instructions here .

    Please clear the flash cookies as well. To clear the flash cookies, please log out of your account, go here and click on "Delete all sites".

    I was also able to debug your site using the Facebook debugger and to share it on Facebook without any issues.


    If the issue persists please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.

    To upload the screenshot, simply click on the "Upload" button and follow the steps.





    Wix Team

  • leighwpaine

    Replied by leighwpaine January 22, 2013

    Hello when I open my FB page with the WIX "My Site" open (in IE) the following error message displays and I cannot get rid of it

    You must specify an "href" attribute to the iframe


    Here is the FB Page in question currently installed with a WIX FB Page template


    PS I am also currently using the debugger to enable full choice of thumbnails when I enter my website (NOT FB Page) details into my FB. My website is www.paradiseconcerts.com and the debugger is taking FOREVER. Is this normal?


    Kirtley Leigh

  • Elia Wix Team

    Replied by Elia September 18, 2012


    Please provide us with a detailed outline of the steps you have taken until this point, so we may replicate the process from our end in finding a solution.
    -Where do you see it on your site, i.e. what page?
    -What component in the editor is causing the problem (i.e. text box)?

    *Please include screen shots, if possible.

    Thank you for your cooperation and we await your reply.

    Elia - Wix Support
  • lili-helmy

    Replied by lili-helmy September 18, 2012

    When i tried to share my wix pages to my facebook wall by click share facebook, i received error message "Error Occured"  then when i click ok, the next thing it load my facebook page but without any of my wix page. please help


  • Eileen Wix Team

    Replied by Eileen September 7, 2012

    Hey  craigchong 

    Please note: the link you've provided is a profile page, not a fan page.

    That is the first thing you need to do- create a fan page (a page that gets likes, not friend adds).

    I can see that you have 2 FB documents: 

    fb-ppsc-store (HTML)- check instructions here

    preciouspig (flash)- check instructions here


    Wix Team.


    Eileen, Wix Team.
  • craigchong

    Replied by craigchong September 7, 2012

    I got down to the part where I need to "publish" the page in FB but I don't see any link as shown in your example. Also is there any way to publish this page on the main profile instead of a page. I created this new profile specifically for my business so having a page in there with the ad itself seems a little redundant. 



  • Jonathan Wix Team

    Replied by Jonathan September 5, 2012

    Please provide us with a link to your Facebook page so we can have a look.

  • craigchong

    Replied by craigchong September 5, 2012

    I have finished my FB page using a welcomer template. Installed the Wix Apps to facebook and then the program crashes. It says it cannot publish my site at this time.


    Basically I cannot get to this step:

    5. From the Add Wix Your Page screen, click Add WixYourPage.

    Any suggestions?

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