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wix Wix Team

Sometimes due to updates in our application or changes made by Facebook, your site and page may lose connection. The solution is easy, access the settings of your page to reconnect the two:


1. Click Home (upper right corner) on Facebook.
2. Click the page on which you have the Wix site. It will be on the left bar under 'pages'.
3. Now click on My Site (or the name you have chosen), it is easy to find, it is on the left bar and has the purple drop icon.
4. Click Page settings and choose the site you wish to display on the page.

 

Click here for more information about Wix Facebook Pages.

Replies (14 replies total)

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  • leighallana

    Replied by leighallana September 16, 2013

    Me too having the same issue

     

    https://www.facebook.com/PACEatOCC/app_129982580378550

    • Ron Wix Team

      Replied by Ron September 16, 2013

      Hi,

       

      Have you followed the instructions at the top of this thread? If so, please let us know how it went.

      Ron, Wix Team
  • Avi Wix Team

    Replied by Avi October 3, 2012

    We are happy to say that your Facebook sites works again. We apologize for the long wait and appreciate your patience. Please clear cache (instructions here).

  • marianaiordachescu

    Replied by marianaiordachescu September 24, 2012

    Thank you Effie for you quick reply. Although the service is paid for a month and I don't profit of the service for which I've paid.

  • Effie Wix Team

    Replied by Effie September 24, 2012

    Hi marianaiordachescu,

    Thank you for your feedback, your opinion is really important to us.

    This is a known issue, and we are working hard to solve it as soon as possible.

    We will get back to you as soon as any news arise.

    Thank you for your patience and understanding.

    Sincerely,
     

    Effie
  • marianaiordachescu

    Replied by marianaiordachescu September 23, 2012

    Hi, I have the same problem and I've followed these steps:

    1. Click Home (upper right corner) on Facebook.
    2. Click the page on which you have the Wix site. It will be on the left bar under 'pages'.
    3. Now click on My Site (or the name you have chosen), it is easy to find, it is on the left bar and has the purple drop icon.
    4. Click Page settings and choose the site you wish to display on the page.

  • Adam F Wix Team

    Replied by Adam F May 25, 2012

    @stevegbsn

     

    Please provide us with a link to your FB page.

     

    Thanks,

  • stevegbsn

    Replied by stevegbsn May 24, 2012

    Same problem on the My Site page. The app has uploaded and the but the My Site page says that it can't find any Wix pages. Help required!

  • Jonathan Wix Team

    Replied by Jonathan May 3, 2012

    Please present us with a link to your Facebook page.

  • TawniBuhler

    Replied by TawniBuhler May 2, 2012

    I am having this same issue, with no luck at the listed instructions above. Can you help?

     

  • Jonathan Wix Team

    Replied by Jonathan April 16, 2012

    Use the link you have provided us with, click page settings and re-choose the site you wish to display on that Facebook page, click ok and the site and page will re-connect.

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