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  • Hudson Wix Team

    Replied by Hudson November 4, 2012

     

    While working on your Wix site, your computer and browser stores various information. This build up of information can sometimes cause conflict.
    Please clear your browser's cache. You can find step by step instructions here .

    To clear the flash cookies, please log out of your account, go here and click on "Delete all sites".

    If the problem persists please let us know.

     

  • greengrassventures

    Replied by greengrassventures November 3, 2012

    Screen Grab - Wix Error - sustainableethical.com.pdf

    Does the issue happen after adding a specific element to your site?

    - It happens in any situation.  After the website had been 'reverted' I followed the given instruction of the WIX team and the error message appeared.

    I have included a screen grab as requested. I have the result in any situation.

    Please note that nothing has been changed since the website had been reverted by the WIX team.

    I look forward to hearing from you.

     

     

  • Tom Wix Team

    Replied by Tom November 3, 2012

    Hi  greengrassventures,

     

    Does the issue happen after adding a specific element to your site?

    To test the issue, please try to access your Editor and click on Publish right away (with adding or removing any element). Does the issue still occur?

    If so, please give us the specific step-by-steps we must follow to try and recreate the issue on our end. Also, Please provide us with a screen shot of the problem so we can better understand the issue and further investigate. For instructions on how to take a screenshot, please use this link.

    To upload the screenshot, simply click on the "Upload" button and follow the steps.
     

     

    Thanks,

     

    Tom

    Wix Team

  • greengrassventures

    Replied by greengrassventures November 1, 2012

    I followed the given instructions and I received a Publish error message #C127.

    Please advise.

  • Eileen Wix Team

    Replied by Eileen November 1, 2012

    Hey greengrassventures

    I've reverted the site to the requested save.

    Please make sure there are no open editors, then open the editor, save and publish.

    Ayal

    Wix Team.

    Eileen, Wix Team.
  • greengrassventures

    Replied by greengrassventures October 31, 2012

    Please kindly revert to 134 10/2/12 8:02 PM. 

    Thank you.

  • Michal

    Replied by Michal October 31, 2012

    Hi greengrassventures,

     

    We can revert your site into any of the following versions:

    137   (published) 10/9/12 5:17 PM
    136 10/2/12 8:08 PM
    135 10/2/12 8:06 PM
    134 10/2/12 8:02 PM
    133 9/18/12 12:18 AM
    132 9/18/12 12:16 AM
    131 9/18/12 12:00 AM
    130 9/18/12 12:00 AM
    129 9/17/12 11:43 PM
    128 9/17/12 11:39 PM 

     

    Please select the version you would like us to restore. 

    Please note that this cannot be undone once your site is reverted. 

     

    Thanks,

    Michal - Wix Team
  • greengrassventures

    Replied by greengrassventures October 31, 2012

    Thank you for your reply. I am not sure of the exact date which was a matter of days. However, I am sure that my website was fully functional and with full content, 14 days ago. Can you revert that far? Thank you for your assistance.

  • Avi Wix Team

    Replied by Avi October 31, 2012

    Hello greengrassventures ,

     

    Could you please elaborate on this issue, are you getting any error message when you are trying to publish your site ?

     

    Do you remember when was the last time that your site was working properly ? I could try to revert it to that date.

  • greengrassventures

    Replied by greengrassventures October 30, 2012

    Since its original (some days ago) format, it has changed, and content is missing. This includes icons for face book and twitter, images, text, etc.    The current format, as per your email, is not the published website.

     

    Why has it been changed without my involvement and direction although I am the ONLY administrator?

    Where is the missing content?

     

     

     

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