Wix Answers

Do not post confidential info such as passwords or financial information.
Post Question
  • 309117

    Can't publish my website successfully

    By 309117 June 11, 2012

    Locked by moderator

    Main Category: Editor

    Sub Category: Other

    Ticket #: 347412180

    Ticket Status: Closed - User did not react

    If I click the 'Publish'-button in the editor, it seems like nothing goes wrong. It even says 'Your website is successfully published!'. But when I go to my website (by typing the domain or clicking on the 'GO'-button after publishing), it says my website doesn't exist. What's wrong?

    PS. I didn't have these problems before, only today!

Replies (26 replies total)

Show my replies first
  • tailsforanimals

    Replied by tailsforanimals March 23, 2014

    Hi I just finished my website and published it. When I type it into the search engine, it says that it is not published yet. Can you please help to see if it is running up or if it is something that I did wrong. Thank You!

    • Ron Wix Team

      Replied by Ron March 24, 2014

      Your site has been published and can be accessed via the following url: tailsforanimals.wix.com/tailsorganization


      What happens when you click the link above?


      Ron, Wix Team
    • tailsforanimals

      Replied by tailsforanimals March 29, 2014

      Thank You


    • Tal Wix Team

      Replied by Tal March 30, 2014



      I'm glad to see we were able to help.

      Please don't hesitate to contact us for any further assistance.

      Tal, Wix Team
  • eklavyabarakoti7

    Replied by eklavyabarakoti7 March 23, 2014

    i cant publish my site http://eklavyabarakoti7.wix.com/sldra

    it's saying that "your site isn't published"

    • Ron Wix Team

      Replied by Ron March 24, 2014



      I can browse to your site meaning that it has been published, are you still encountering this issue?

      Ron, Wix Team
  • effectkable

    Replied by effectkable December 7, 2013

    I cant publish my site  i cant even save it .. it says An unexpected error occurred while preparing your site data. If the problem persists please let us know by posting on our support forum (Timeout)

    • Daniel Wix Team

      Replied by Daniel December 7, 2013



      I was unable to see any sites in your account. Are you unable to save the template that you started editing?

      Please follow the instructions provided here.

      Daniel - Wix support team
  • mitaufoou

    Replied by mitaufoou September 20, 2013

    need help here makataufoou.com publish but can't find it at all.

    • Dana Wix Team

      Replied by Dana September 20, 2013



      I have visited your domain http://www.makataufoou.com/ and I see it is correctly directed to your Wix site. Your site works perfectly!


      If you are still having trouble viewing your site, please try going here and click on "Delete all sites".

      Then clear your browser's cache.

      For step-by-step instructions about how to clear your browser's cache, please follow this link.
      You can also find a video tutorial here.

      Also be aware that it can take anywhere from 1 – 3 months for your site to be crawled and indexed in order to appear in search engines such as Google or Yahoo. This waiting period is the same for all websites, not just those created using Wix.


      Alternatively, you can help speed up this process by submitting your website to search engines directly.

      Please click here for information about how to submit your site to search engines (under step 5).

      If the issue persists, please let us know!


      Thanks, Dana- Wix Team
  • straightflunkin

    Replied by straightflunkin September 16, 2013

    Mines not working either? Help please wix team.

    • Omer Wix Team

      Replied by Omer September 16, 2013



      Your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect. If your registrar is 1&1 click here, otherwise here

  • firstnationscourier

    Replied by firstnationscourier July 27, 2013

    I can't find my site on google and it says its not published. I been reading this forum and it seems it takes time. To make sure can you tell me if my site is up and running and I just need to wait please and thank you.

    • Michal

      Replied by Michal July 27, 2013

      Hey firstnationscourier, 


      I checked your site and it is up and running! You can access it here.

      I can see from our records that you last updated your Wix website on July 25th.

      As you said, it usually takes anywhere from 1 to 3 months for Google to update its database and for your site to be indexed. Finding your site using your relevant keywords may take even more time.
      There are ways to speed up this process. I suggest you visit the following information pages. For example, 

      You can easily submit your website to Search Engines by clicking the following links:

      I've also noticed that though you have an H1 tag ( a title that tells Google more about your site), your H2 tag says 'The' which isn't contributibg to your site's SEO. 
      You can learn more about using headings to optimize your site for search engines here.
      Please visit our SEO Learning Center here
      Michal - Wix Team
  • evan2600

    Replied by evan2600 June 6, 2013

    please wix team I also cant't publish my website!

    • Nir - Wix Team Wix Team

      Replied by Nir - Wix Team June 6, 2013

      Hey @ evan2600 ,

      Thank you for contacting Wix support.


      There are currently no reported problems with publishing Wix sites.

      What exactly happens when you attempt to do so?



      Thank you and we await your reply,


      Wix Team

    • evan2600

      Replied by evan2600 June 10, 2013

      When I go on it it just says it's not published yet.

    • ariadned Wix Team

      Replied by ariadned June 10, 2013

      Hi  evan2600,

      I just checked your account and website and could see it was published and loading perfectly (see screenshot).

      Please let us know you're still having issues with your website.


      Ariadne - Wix Team
  • nathanhoffmeyer

    Replied by nathanhoffmeyer March 23, 2013

    Hi, im Nathan hoffmeyer     I usually always have those problems the problems were that when i click publish on wix website creator it says that it has successfuly put my website online but when i go find it i type search or click go on google but i look for it for almost 1 hour to find it but i cant and multiple times i keep clicking publish and then it says that it was successfully put my websit and keeps saying the sanme thing like it lying to me but if you click publish again it should say you've  already successfully added your website online        BUT MY POINT IS THAT HOW CAN I FIX THAT PROBLEM                                      

    • dinamiso Wix Team

      Replied by dinamiso March 23, 2013


      I have visited your site: http://nathanhoffmeyer.wix.com/minecraft-downloads , it is  published successfully.

      Please note: Usually it takes about 1 month for your site to appear in search engines.
      Please note that this waiting period is the same for all websites (not just in Wix).

      Please be sure that your site is search engine ready by reading about SEO here .


      Thank you,


  • Ron Wix Team

    Replied by Ron February 26, 2013

    Hi johnsonflooring,


    We apologize for the inconvenience.


    I've checked your account and noticed that you have not connected your domain to your document properly, it is not related to the publishing process.


    This domain name is not registered. Please verify that you have typed your domain name correctly. Also, please make sure that you own the domain name (you bought this domain name at a registrar such as GoDaddy, Network Solutions, Yahoo, etc).
    For more information click here.


    Let us know how it went and if you require further assistance.


    Ron, Wix Team
  • johnsonflooring

    Replied by johnsonflooring February 25, 2013

    If I click the 'Publish'-button in the editor, it seems like nothing goes wrong. It even says 'Your website is successfully publish. I paid for a service that does not seem to be working. I tried it on different PCs and it say the same. is this. any help please 


Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply