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Main Category: Domains, Emails and My Account
Sub Category: Emails
Ticket #: 652802571
Ticket Status: Closed - User did not react
I have changed my email provider from CrazyDomains.com.au to Domain Central. The information that Domain Central have supplied in order to get email working are:
--- Setting up your Name Servers ---
Important - Your domain name servers must be set to the below addresses in order for your hosting, URL forwarding, or email accounts with Domain Central Australia Pty Limited to function:
Primary Name Server: dns1.domaincentral.net.au
Secondary Name Server: dns2.domaincentral.net.au
When I add the Primary Name Server into the Email (MX Records) as type Other it returns an error saying:
An error has occurred
Invalid email server
Can you please help/fix?
Replies (3 replies total)
Replied by le7353 March 17, 2013
I don't understand your reply. You say "please ask them...", who do you mean by "them"? I thought I was posting a question/request for fix to Wix. As stated, I have tried to add the MX record in the Domain Manger, however it returns the aforementioned error.
Please clarify. Can Wix add the MX record for me, given that I continue to get the error when trying to update it.
Replied by Michael March 16, 2013
Please ask them whether it is possible to simply update the necessary records(MX, A etc,) on Wix end.
In the Domain Manager, you can add MX records, A records, CNAME records and TXT records.
For more info about how to update these records, follow this link.-- Michael - Wix Team