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  • Dima Wix Team

    Replied by Dima June 13, 2012

    Hi  annagage,

    First of all, please note you can't fully transfer a domain to Wix, but only connect it to your wix site. This means you will still have to keep your contract with 1and1. 

    If you purchased a domain from a different domain hosting company, you can connect it to your Wix site by following the instructions here.

    Once you have upgraded, we recommend connecting your domain name using Wix’s name servers. When connecting a domain to your Wix site with our nameservers, the domain stays at your hosting company and connects to the Wix servers NS1.WIX.COM and NS2.WIX.COM. This method transfers control of your domain records to Wix. These records can be controlled via the Domain Manager of your Wix account by you! This will also allow your mobile site to be automatically associated with your domain! In order to do so simply send your domain hosting company the following message: “I have built a site on Wix.com. Please connect my domain to their name servers- NS1.WIX.COM-IP address 216.139.210.195 and NS2.WIX.COM-IP address 94.75.229.100” .

    For more information about this option please follow this link.

    The other option is to connect your domain name via pointing. Pointing means that your domain host remains in control of your domain records. You will not be able to add, edit or create MX, CNAME, txt and A records via your Wix account. Also, the amount of support Wix can offer in this regard will be limited.
    If you still want to remain connected to Wix via pointing, please copy the IP you get here and send your domain hosting company the following message: “I have built a site on Wix.com. Please point my domain to the Wix IP: (add the IP you have copied) . This means that I will need three A records for www.mydomain.com, mydomain.com and m.mydomain.com pointing to IP: (add the IP you have copied)”
    For more information about this option please follow this link.



    After following these steps, please allow up to 72 hours for changes to get updated (propagate). If you are still having domain connection problems, try going through the troubleshooter here.

    If the same problem persists please contact us here through the ‘Ask a Question’ box.

    Dima -Wix support team-

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