Wix Answers

To move your premium status to another Wix document ,simply enter your "manage premium" system via "My Account".
 

Please note that you will have to attach your domain to your updated document. You can do it via the Domain Manager when clicking on "Manage Premium".
 

You can find more information here .
You can find a video tutorial about "manage premium" here .

For the Wix Premium Learning Center, click here.

I transfer my premium package from one to another.

the previous one, I have already got everything set, like domain, google stats and stuffs.

I'm wondering if I switch the premium package, does the domain name switch automatically, as well as the google stats?

Same question here... also do I have to publish the website before doing the transfer?

"If I transfer my premium..........

I transfer my premium package from one to another.

the previous one, I have already got everything set, like domain, google stats and stuffs.

I'm wondering if I switch the premium package, does the domain name switch automatically, as well as the google stats?"

If you transfer your premium package, the domain will automatically switch with it as well.

@Lemon- you must save/publish your site at least once.. I assume you already saved the site in your account, so this shouldn't be an issue.

Hi, I transferd my Premium Account and publish it .I did see any change in my Domain at Networksolutions. Do I need to wait some time or i need to see it immediatly ? Please help since this is a business and I can not afford down time.What I dont see is under seetings of the new design the name.can you help?

Hello samolgar ,

You site www.olgar-global.com  is up and running. The document was not attached to the domain but I have done it for you and is up with no problem. 

I have a premium account with wix. My url www.beautybyrivera.com is attached to a wix site I made. I have now made a new site on wix and want to switch my url to the new site. How do I do this?

Question......I had someone create a Wix site for me.  I purchased the Premium upgrade, published it and I'm using my own domain name.  I now would like to replace this site with one I created myself under my own username.  How do I transfer my domain name to this new site??? 

~Oddballgallery by Daniel Keith

If I run multiple websites do I need premium plans for each or by upgrading my account all my sites that I publish have premium services?

Also meant to include that was curious about the paid premium service not the free one.  I am currently building 3 websites for friends but will be posting the sites to other hosted companies.

It sounds very simple to transfer a premium document to a new wix site but every time when I clicked "transfer", the whole page is frozen and I could not carry on choosing the site. Why and what can I do? 

SY

@suetyiyip

Please do the following and try again:

I cannot switchover my premium account from connect domain to combo but it does not work to choose the combo button.

Hi parthapalindia,

We are doing everything in our power to provide the highest level of support and service.

However in this case we do require additional information to assist you as effectively and efficiently as possible.

Please be as specific as possible when answering the questions below.

-May we ask for your time in sending us specific details as to the nature of the difficulties you are experiencing?
-Please provide us with a detailed outline of the steps you have taken until this point, so we may replicate the process from our end in finding a solution.
-Where do you see it on your site, i.e. what page?
-What component in the editor is causing the problem (i.e. text box)?

*Please include screen shots, if possible.

Thank you for your cooperation and we await your reply.
 

I am unable to transfer my premium account to another wix site I have gone through al of the steps in the tutorial and though the upgrade works quickly for another upgrade, the transfer does NOTHING! it is frustrating angering and just plane pissing me off.  I've been at it for the better part of two days and none of the help sections have helped I'd send you a screen shot if it did anything to send you. please help.

regards

Clare

eclareconger,

Please specify the exact steps you've taken in order to transfer your premium package.

Do you see an error message?

If possible, please attach a screenshot.

Hi, I transfered my existing premium package to a newly created site on 6th Aug, this was saved & published in the edit section of my account, then transfered within the manage my account section to the new creation. I appreciate you suggest possibly a 72 hour delay but this has now expired, please investigate and get me on line. Thanks Dan

Hi !

Your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect.
To fix this, please follow the instructions here.

Have a nice day !

Okay, same question.  I have a premium account with a Wix purchased domain.  I redesigned my site on another doc and tried to transfer.  The new site is now listed as the premium account, BUT ... the url doesn't work.  The address should be:

www.jordanknightstudios.com, but instead it's:

http://www.wix.com/eshorescribe/jordanknightstudios

I was up all night trying to fix this mess.  What little brain I had reserved for technology (albeit very little) is now sleep deprived.  Can someone please offer Very.  Simple.  Instructions. that do not include having to watch a five minute video?  I just don't have the spare synapse at the moment.  Thanks in advance for your help -- I appreciate it!