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aravakanthWix Team

Domain not working

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Topic is now edited by

Topic by aravakanth 2012-02-21 22:01:04.0

Category: Domain and My Account

Subcategory: Connecting my Domain to Wix

Ticket ID: 0

  • Recipients:

Hi,

I have  registered  domain with dreamhost.com and created  premium account with wix.com,i went in to the control panel of dreamhost and changed the name servers .

But my website is not running,please check it and fix ASAP.

This is my url

www.gnanuwedsbindu.com

 

Regards,

Lakshmikanth

 

 

 

 

 

  • Chosen as best reply by moderator
    Wix Team

    Reply by Jenni 2012-02-22 07:56:02.0

    HI,

    I visited your site : http://www.gnanuwedsbindu.com/ and is working great online.


    If you are still having trouble viewing your site, please try going here and click on "Delete all sites".
    Then clear your browser's cache.

    For step-by-step instructions about how to clear your browser's cache, please follow this link.
    You can also find a video tutorial here.

    To troubleshoot your domain please follow this link.
     

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Replies (8)

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  • Wix Team

    Reply by Rapido 2012-02-22 01:44:33.0

    You have assigned your premium package to your domain name picazophotography.com. Are you trying to connect both domain names under your account to your Wix document picazophotography ?

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  • Wix Team

    Reply by aravakanth 2012-02-22 04:11:29.0

    My requirement is to setup   "gnanuwedsbindu" under my account to www.gnanuwedsbindu.com.

     

    This domain www.gnanuwedsbindu.com is registered with domain service provider Dreamhost.

     

    can you please update that in my premium account

     

    Thanks

    Lakshmikanth

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  • Wix Team

    Reply by Jenni 2012-02-22 07:56:02.0

    HI,

    I visited your site : http://www.gnanuwedsbindu.com/ and is working great online.


    If you are still having trouble viewing your site, please try going here and click on "Delete all sites".
    Then clear your browser's cache.

    For step-by-step instructions about how to clear your browser's cache, please follow this link.
    You can also find a video tutorial here.

    To troubleshoot your domain please follow this link.
     

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  • Wix Team

    Reply by aravakanth 2012-02-22 08:23:28.0

    Jenni,

    Thanks for the support

     

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  • Wix Team

    Reply by aravakanth 2012-02-23 09:51:56.0

    Our   http://www.gnanuwedsbindu.com/ shows weird behaviour of   working only in few browsers and few  systems.

     

    can you please check it  again

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  • Wix Team

    Reply by Avi 2012-02-23 10:42:53.0

    While working on your Wix site, your computer and browser stores various information. This build up of information can sometimes cause conflict.
    Please clear your browser's cache. You can find step by step instructions here .

    To clear the flash cookies, please log out of your account, go here and click on "Delete all sites".

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  • Wix Team

    Reply by aravakanth 2012-02-23 10:55:08.0

    This behavior is not in my system which i am using wix,

    I tried in the system which i never opened wix,but still problem persists

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  • Wix Team

    Reply by dinamiso 2012-02-23 14:57:41.0

    Hi aravakanth ,

    I have visited your site on IE and google Chrome and I didn't see any change.

    Please send us more details describing the behavior you are referring to.

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