1. Product and technique range. Service Concepts has an incredible range of products and techniques to offer consumers. They can educate consumers on inexpensive techniques such as installing compact fluorescent light bulbs and time sensitive thermostats to thousand dollar investments such as energy saving appliances and alternative energy sources. 2. Innovative service. Service Concepts is the only company working for REMCs in an attempt to reduce overall energy consumption. This makes them stand out and reduces the need for consumers to make a decision between two or more competitors.