Your computer equipment, whether in your home or business, not only offers amazing capabilities but also represents a significant financial investment.
Sadly, however, most computers are rarely used to their full capabilities. Many users even complain that doing almost anything with their pc is more of a headache than it's worth.
This is because computers are very, very complex! In fact even Microsoft's Bill Gates once said that using computers wasn't nearly as easy as it should be. So if you're frustrated and think you should be getting more, you're certainly not alone.
Let us help. Our rates are low enough to insure that you'll get value from our services, and at any rate everything we do is 100% guaranteed. If you aren't satisfied, you don't pay, it's that simple.
Try BasicPoint today. We'll meet with you at no charge and give you a full evaluation of how we think we can help, or you can choose from one of our pre-defined courses. Browse our site for more infomation, and we'll be waiting to hear from you.
Networking (connecting computers together) and Internet presence are two of the most powerful ways to effectively use computers. If you aren't taking advantage of connectivity, either because you don't know how or are unsure of the benefits, we'd love to help you explore your options.
From email to team colaboration, the primary function of computers is to produce documents for others. So why can getting even the simplest task accomplished sometimes be such a nightmare! Often just a few few basic tips will have you producing more than you might have thought possible.
Security is one of the most important aspects of computing. Developing simple, basic habits and mastering a few easy-to-understand tools can go a long way toward keeping you a happy and satisfied user.
Service Rates
We offer repair, upgrade, and maintenace services which can get you back up and running quickly or improve your computer's performance.
Regular maintenance is an absolute necessity. Browsing even a few websites can leave dozens of files on your hard drive which accumulate over time and degrade performance.
And if your computer is more than two years old you are very likely to benefit from a few simple and reasonably priced equipment upgrades.
The most important aspect of computing, both in the home and at work, is security. Within seconds of connecting to a network (including the Internet) your computer is bombarded with attacks. Hackers from every part of the globe are attempting to install malicious programs on your computer twenty-four hours a day.
You can be safe, but you have to have the proper tools installed and know how to use them. Our free security analysis and low-cost follow on services can be just what you need to insure 100% worry-free operation.
Without software a computer is just a high-priced box of electronics, but the programs many people use do not at all suit their needs.
This is because choosing the right software solution can be a terrible headache. Especially with the explosion of Open-Source software, the number of programs available today has simply become overwhelming.
Let our experts help wade through the choices, and if we can't find a program which works for you we can, in many cases, write one of our own for hundreds less than you might think.
Computers and the software you run on them can be maddeningly frustrating. Most users want to simply accomplish the task, not spend time learning how to navigate every little bump in the road which invariably occurs along the way.
What we've found is that the best training explains 'why' computers and programs work like they do. Understanding some basics almost always goes a long way toward becoming a proficient user.
With experience in dozens of programs, our consultants will always be able to help. And we can also learn new software quickly to help you accomplish your goals.
The ability of computers to share information over a network is by far their most powerful feature. Unfortunately it is also one of the most under-utilized.
In any home or workplace where more than one computer is in use a network should definitely be in place. Unfortunately, like many computer tasks, designing such a network can be a challenge.
If you are a business user and want website assistance we're here for you, and the web isn't just for business. Many home users have found that having a web presence is a fantastic way to add to the usefulness of their computers.
see our software suggestions
The one aspect of big business most sorely missed by small and medium-sized companies is the convenience of a dedicated IT department. BasicPoint's IT Timeshare service is a full-featured, low-cost information management solution.
The value of professional IT services extends well beyond simply keeping the hardware up and running. For example, hundreds of new business programs become available each week, many which are free, award-winning pieces of software. Having a professional who understands the way you do business can help you take advantage of the dizzying pace of change in IT instead of being blindsided by it.
And most end-users are simply far too busy to learn new software, maintain their pc's, keep an eye on security, and deal with printers, pop-ups, or any of the other many issues which commonly crop up around their computer equimpment.
Our first order of business with the purchase of any IT Timeshare plan is to get your computers in the best shape we possibly can. You'll have like-new performance rght from the start, and we guarantee it will stay that way. After that we cover up to 5 service hours per computer each month at no cost with a guaranteed 24-hour response time.
Enter your information in the rate calculator to see how easily you can afford the peace of mind offered by BasicPoint's IT Timeshare service.
*IT Timeshare plans are sold only on an annual basis. Call today to disucss plan details and features.
Enter your information below to calculate your IT Timeshare rate
At BasicPoint, guaranteed service isn't simply a great way to do business. At heart we're just as geeky as any nerd you've ever seen, and whether or not your computer use is turning out the way you expect means more to us than just money.
Because we know what it's like to sit in front a powerful and well-maintained computer, it breaks our hearts to see one that's so sluggish that using it is a chore. Because we have seen the looks on client's faces when with a flurry of mouse clicks and typing we do in five minutes what they couldn't do in an hour, we know the importance of knowledge.
And that's why we absolutely, uneqivocally guarantee our work. We're not setting out to refund your money of course. By far the best solution for us is that you're happy when we're gone and that you tell your friends how well it turned out. Still, if for any reason things don't go as well as you'd like, at least you can always rest assured that it won't cost you a dime.
IT Timeshare Rates
$35/hour
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BasicPoint IT Consultants
30634 Polly Branch Road
Selbyville, DE 19975
Phone us at (302) 364-0062
On Twitter we are 'BasicPointIT'.
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Please use the contact form below to send email. We will reply to your message promptly. You may always feel free to call at the number above, or email us directly at BasicPointITConsultants_gmail.com
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At BasicPoint, training is never an afterthought. We're a full-service computer company, so having well-trained and confident users is one of our top priorities.
Whether we work with you one-on-one or you attend a group session, we guarantee we'll leave you satisfied and confident. Click on a course below for more information and registration options. Classes start at just $35.00 (group rate), and any class after your first is offerred at a 20% discount (Prices vary according to location and features. Please click Register for classes below to review full class details.)
Introduction to Computers: Back to Basics
Connecting to the Network: Using Email, the Internet, Instant Messaging, and more
Web Security, Social Networking with Facebook, and Essential Regular Tasks
Class sizes are limited to provide the best possible experience for each student, so registration is required. If you attend a class without pre-registering, and that class if full, in fairness to other students we'll have to ask you to please choose another class. Registration is a very simple process and no personal data beyond a name is required.
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