Home

Services

Projects

Corporate

Contact

Home

OUTSOURCING

SOLUTIONS

Outsourcing is one of the most important decisions any company can make. You customers are your first and foremost concern when choosing when and where to outsource your business.At Haakeng Business Outsourcing, we provide our clients from across the globe with one of the best call centre and back office support services in the world.

Services

Projects

Let's talk

Corporate

Haakeng Business Outsourcing is South Africa's newest and leader in the BPO industry.Learn more about why South Africa is the best alternative to many other outsourcing leaders.
We offer a wide range of BPO services that are designed to enhance your business services.Haakeng offers call centre and document processing services that provide handle customers and employees for many needs.
Our clients came from a wide range of industries and sectors in the business world.Learn more about our existing partnerships and the solutions we have provided them to meet and exceed their customer's wants and needs.
Haakeng is always ready to help you with your outsourcing needs.Contact our sales department today to learn more about how we can help your company.

Services

GLOBAL OUTSOURCING SOLUTIONS
Haakeng Business Outsourcing provides global solutions to meet your outsourcing needs. We are very confident in our company and its employees to provide world class service at an affordable budget comparable to many other providers.It is our goal to stay up to date on the latest BPO industry news, technology and resources available. This allows us to help you and your company, whether you are in New York City, Osaka, Hong Kong, Cape Town, Sydney, Los Angeles or anywhere in the world. We are proud to be able to build lasting partnerships and key relations with many organisations. When you use Haakeng Business Outsourcing, you are not just gaining a business partner, but and extended member of your company's family.

Call Centre

Our Call Centre services are desgined for both inbound and outbound client needs.We have capability for 24 hour around the clock to meet the needs if your company and your clients, no matter where in the world you are.Our call centre features the latest technology in the BPO industry, and allows us to handle any industry.Some of our features include:English speaking agents with neutral accentMulit-lingual services including Dutch, German, French, Italian, Spanish, Portuguese and more.Sales & Customer ServiceHR Services (US/UK/SA)IT Support/Help DeskNon-voice solutionsReservations- airline & hotelCapability to incorporate client softwareAnd MoreContact our sales department today to learn more about our call centre solutions.

Back End Support

Our document processing service provides back office support to clients that wish to save time and human resources.Our operations can handle various back office services that include:Document Receipt/MailingScan to fax/emailRecord organisation and maintenanceUploading documentsEmail to employee/clientsReport running and developmentNon voice solutionsSupport/administrativeAnd MoreContact our sales department and tell us about you needs.

Outsource Development

Developing an outsorucing plan can be quite daunting and use up a lot of time better spent elsewhere in your company.Haakeng recognises this and has developed our own outsourcing development group, designed foro ur clients who need to outsource, but don't know where to begin.Just tell us your needs, wants and budget. We'll create a plan just for your company

Offshore vs Onshore

Offshoring is the process of outsourcing a business unit to another country. Onshoring is moving a business unit to an outsource provider in your country.Contrary to popular belief, offshoring is not responsible for major job loss. For those that do, most can avoid this by offshoring from the start.

Projects

No Frame

INCREASE SALES & PRODUCTIVITY

The Haakeng Difference

Portfolio

OUR CLIENT LIST AND GROWING
Haakeng is proud to work with its clients on their outsourcing needs. Everyday, we are working with someone in need of soultions to meet their needs and Haakeng is always here to help.Here is a list of our current clients and the solutions we have developed for them.

Rapid Capital Funding

Rapid Capital Funding is brought to us by Argosy BPO. We provide outbound B2B for helping small businesses in the US.

VoiceProcess

VoiceProcess is part of a group that handles insurance and claims which Haakeng provides to customers in the UK.

More campaigns coming soon including British Telecom (BT) and various services.

TSG

TSG was brought to us by SOS. This client provides technical help for customers with eletronics who need assistance.

Red Door Recruitment

Red Door Recruitment brings various marketing campaigns to customers in the US for services.

KSE

KSE provides B2B marketing by offering businesses listing packages designed to optimize presence online.

TD Guardian

TD Guardian provides cash advances for US companies that are looking to gain working capital.

Corporate

Corporate Services

Service 1
Service 2
Service 3

Service 1

Corporate

Haakeng Business Outsourcing is South Africa's emerging leader of Business Process Outsourcing services. We maintain our firm belief in out nation as a new leader to offshoring and outsourcing services. across the globe.We maintain a fiscally sound operation in which our employees, clients and shareholders can be confident in our ability to provide world class service on a global scale. In just a short time, our operations have clients in the US, UK and Canada, and we are always expanding our client base and contine to source new and innovative industries in what we can offer them.Our success lends itself to our exceptional management team and our partnerships with key providers that have enhanced our ability to provide our services. Haakeng Business OutsourcingMthawelanga CentreVulindlela Village at CoegaAddo RoadMarkman TownshipPort Elizabeth 6210South AfricaCompany No. 2010/035847/23

Service 2

Shareholder Services

At Haakeng, we value our shareholders and their commitment to our company's success and value. Our goal is to ensure that we maintain a solid fiscal organisation that is dedicated to all who patricipate on our company.While Haakeng is a private company, we always look for those who see the value of our organisation and wish to take part in its success. We have opened doors for investors, big or small, to come on board and share in our company.Here you will find the latest information on offerings and our fiscal success that we make available to those who participate as shareholders.

Become A Shareholder

Haakeng welcomes private investors to ur company and we have created a quick and easy way to invest in our company. Recent laws have allowed us to have unlimited shareholders.

If you are interested, please contact us at ir_haakeng.com

SHAREHOLDER DOCUMENTS

Shareholder documents are available to registered shareholders. You must subscribe or purchase shares in order to obtain access. Please contact us at ir_haakeng.com for information.

Service 3

Our Corporate Team

Christopher Fernandes Managing Director

Sang Ching VP/Director of Marketing

Phyllis Wilson JVP/Sr Finance Manager

Lizeka Qumza Human Resource Manager

Leading the future of BPO in South Africa

Contact

Contact Us

If you would like to request our services, please contact us via phone or through our contact form below. If you are submitting an RFP, please send it to us directly at sales_haakeng.com

NORTH & SOUTH AMERICA MAIN OFFICE/AFRICA, ASIA & AUSTRALIA

Tel. 1 206 309-0058 Tel. +27 877530451

Fax 1 267 873 5107 Fax +27 866615630

Hours: M-F 9:00am-5:00pm EST Hours M-F 08:00-16:30 GM+2

EUROPE

Tel. +44 (0) 844 774 7872

Fax +44 (0) 844 774 4524

Hours: M-F 08:00-17:00 GM

element

WINNER!

Wealth

Manager

of the Year