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FRANK TROHA

INSTRUCTIONAL DESIGN

For many in your position, multiple projects, looming deadlines and insufficient resources are simply a fact of life -- as is identifying the right outside assistance. I invite you to invest a few minutes to learn who I've helped, how I've helped them and consider my services in light of your current and future needs.

QUALIFICATIONS

Over 20 Years of Corporate Instructional Design Experience

My clients have seen how quickly I can meet tight deadlines with high-quality deliverables that typically exceed their expectations.

My qualifications include:

The successful completion of literally hundreds of projects, addressing management, sales and technical training needs

Superior client service as evidenced by numerous client testimonials and referrals

Designated "Expert" and "Thought Leader" in instructional design, performance improvement and instructional technology by "Workforce Management" magazine and "CEO Refresher" website

Innovative instructional design methods published in refereed publications (e.g., "Journal of the United States Distance Learning Association") and cited in over 25 scholarly documents available online

Trainer of hundreds of HR and training professionals from industry-leading organizations (IBM, General Electric, Pepsi, Emigrant Savings, Ernst & Young, Altria, Citicorp, Goldman Sachs, Merrill Lynch, Prudential, JPMorgan-Chase, PricewaterhouseCoopers and many others)

Coach/advisor to corporate instructional designers, project managers and learning initiative leaders (founding member of the International Association of Coaches and recipient of the "Registered Corporate Coach" designation from the Worldwide Association of Business Coaches)

Adjunct Associate Professor of Instructional Design, Fordham University Graduate School of Education, Human Resource Education and Training Master's Degree Program (1994-2009)

Pertinent formal training and education, including: PhD-program studies in Educational Leadership (Fordham), MS in Educational Communications and Technology (State University of New York) and Certificate in Clinical Counseling (Marymount Manhattan)

Elected to the International Association for Continuing Education and Training (IACET) Council for Standards Development (2008-2012)

For a sampling of my clients, the types of projects I've completed for them and their level of satisfaction with my work, please see tabs at upper left.

Frank Troha, MSEd, RCC

CLIENTS PROJECTS

CLIENTS / PROJECTS: A SAMPLING

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CONSULTING

PRUDENTIAL - Rescued a "Coaching for Supervisors" program that had received low ratings from target audience members when first piloted

COLGATE-PALMOLIVE - Rescued the design, development and implementation of training needed for a global quality-improvement initiative that had fallen six months behind schedule

PFIZER - Rescued the design and development of training needed for the timely implementation of a global knowledge-management initiative

AVON - Revamped the design for a diversity training program that had been deemed unsatisfactory by senior management

UNICEF - Prepared a strategy for the global implementation of training needed to introduce a new accounting system in over 100 countries

KRAFT - Upgraded a long-standing approach to conducting a new- product-development simulation used to foster cross-functional and international facilities' cooperation

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DESIGN / DEVELOPMENT

ADP - leadership, change management and client service programs

PEPSICO - new product development, innovation and product distribution programs

PFIZER - leadership, performance management, knowledge management and risk management programs; writer/editor of R&D training newsletter

ABBOTT LABS - compliance training and national sales conference workshops

GOOGLE - leadership, change management and corresponding train-the-trainer programs

MERRILL LYNCH - leadership and coaching program for sales managers

GRANT THORNTON - extensive marketing and sales curriculum for partner/leaders, corresponding train-the-trainer programs and sales motivation seminar

MORGAN STANLEY - team leadership and productivity tools for all offices

MALCOLM PIRNIE ENGINEERS - instructional design training for L&D management and staff

TOWERS PERRIN - one-week orientation for new consultants

U.S. SMOKELESS TOBACCO - selection interviewing via e-learning (online portion of a blended learning course)

ALCAN - selection interviewing program for plant supervisors

XEROX - change management and leadership skills programs

PHILIP MORRIS USA - sales rep orientation and national sales training curriculum

COLGATE-PALMOLIVE - continuous quality improvement and health/safety programs

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TRAINING of DESIGNERS

CAP GEMINI - instructional design training for SMEs employed by one of the firm's client companies

PRICEWATERHOUSE COOPERS - instructional design training for industry experts tasked with preparing workshops for an annual conference

MALCOLM PIRNIE ENGINEERS - instructional design training for L&D management and staff

HONEYWELL/ADEMCO - instructional design training for L&D management and staff

YALE-NEW HAVEN HEALTH SYSTEMS - instructional design training for nursing supervisors tasked with preparing training for nursing staff

EMIGRANT SAVINGS - instructional design training for L&D management and staff

BANKERS TRUST - instructional design training for L&D management and staff

SABRE FOUNDATION - instructional design training for scientists and engineers tasked with promoting public Internet use in Ukraine

HOUGHTON MIFFLIN - instructional design training for sales managers tasked with preparing e-learning modules for their salespeople

ALLIANCE BERNSTEIN - instructional design training for L&D management and staff

STATE UNIVERSITY OF NEW YORK - instructional design training for professors

TESTIMONIALS

PFIZER
MASTERCARD
DELOITTE
PEPSICO
ADP
GRANT THORNTON
EMIGRANT

TESTIMONIALS (Representative Sample)

Since 1983, I've successfully served over 50 well-known organizations, designing and developing fully-customized training programs and materials. Additionally, I've trained over 400 HR and training professionals in my proprietary, time-saving approach to instructional design. A representative sample of unsolicited testimonials appears at left. For more testimonials, I invite you to visit my LinkedIn page .

PFIZER
MASTERCARD
DELOITTE
PEPSICO
ADP
GRANT THORNTON
EMIGRANT

CONTACT INFORMATION

FRANK TROHA INSTRUCTIONAL DESIGN

NAME

29 West 21st Street, Suite 750

New York, New York 10010 USA

main +1.212.403.1398

fax +1.686.369.5985

EMAIL

SUBJECT

1 Landmark Square, # 411 Port Chester, NY 10573 (914) 933-0114 frank_franktroha.com

MESSAGE

INSTRUCTIONAL DESIGN SERVICES

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QUALIFICATIONS

CLIENTS PROJECTS

TESTIMONIALS

CONTACT INFORMATION