Eimear ONeills Resume

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+5 years developing, facilitating, improving and assessing training programs.

Extensive experience writing customer-ready training materials and collaterating with subject matter experts to extract and adapt content for training.

Excels in tracking and analyzing training programs by examining learner's satisfaction levels, proficiency testing, and job performance.

Solid analytical, design and problem solving skills. Highly driven by results, quality & standards.

Effective communicator and presenter with excellent working knowledge of MS Office and web technologies.

Volunteer Webmaster for www.WallingfordChamber.org and www.WallingfordArtWalk.org

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Eimear O'Neill

Education

Certification________________________________________________________________________________2008 Effective Volunteer Program Management. United Way of King County, Seattle.2004-2005 E Learning Design & Development. University of Washington, Seattle.2002 Teaching English as a Foreign Language U Learning Ltd, Co. Dublin, Ireland.2000-2001 Training & Continuing Education. NUI Maynooth, Ireland. 2000 European Computer Driving License Instructor ECDL Blackrock Center, Ireland.Education________________________________________________________________________________1998-1999 Higher Diploma in Information Technology. NUI Maynooth, Ireland.1994-1998 Bachelors Degree in Science. UCD, Dublin, Ireland.Experience

Experience

2007~ 2009 InterConnection - Seattle, WA 98103 www.InterConnection.orgA Non Profit organization specializing in Computer Refurbishing & Hardware Training since 1999.Center Coordinator 2008 - 2009Development Specialist 2007 -2008 Enthusiastically carried out weekly Orientation of new trainees with a 75% recruitment rate.Developed & implemented new intern & trainee learning plans and assessment tools. Increased program retention by 20% and 35% higher hardware skills demonstrated by program completion.Delivered hands-on demonstrative training in computer recycling and boot test procedures.Introduced a new Quality Control position; designed and developed the QC database with Hardware Technical experts to track quality, productivity and learning performance gaps. Defined and deployed periodic performance metrics and incentive programs for trainees & employees, increasing learning retention & productivity. Coached Hardware Tech Trainer & Quality Control staff in training skills and developed Hardware program support materials and documentation.

Experience

2004 ~ 2007 Seattle Goodwill - Seattle, WA 98144 www.SeattleGoodwill.orgA Non Profit organization specializing in Job Training & Education across 6 training centers statewide. Training Project Manager 2005 - 2007Reviewed and updated the computer curriculum, and developed assessments for computer courses, increasing retention & course completion by 30%. Designed & developed instruction manuals & tools for new Student Registration & Intake Process in partnership with Trainers, increasing recruitment by 20%.Led Train the Trainer sessions on new Student Registration & Intake Process.Researched, developed and implemented standardized assessments and accelerated consistent measurement of learning across all sites.Trainer 2004 - 2005Instruction Led Trainer for Computer, Resume Writing and Job Searching Courses at Seattle site. Substitute Trainer for Reading & Writing, Math and ESL. Experience

Experience

1999 ~ 2004 Ireland’s National Training & Employment Authority (FAS) - Ireland www.Fas.ieGovernment body that strives to tailor train the unemployed in job specific and readiness skills. Development Officer 2003 - 2004Led Subject Matter Experts in the Electrical Test Bank Project in Ireland. Successfully developed online content enabling a nationwide series of unique automated tests for the first time.Defined and implemented the criteria for the placement of all FAS major courses on the National Qualification Framework resultant in a scalable learning solution nationwide. Led the development of national assessments for Cabinet Making & Wood Machining Trades with content experts and graphic designers under tight deadlines. Developed and wrote courseware content and instructional materials to meet training objectives for the certified program “Computer Programmer Course”. Co-developed the national Dental Assistant Course with SME’s by extracting and adapting technical content for training & assessments.Computer Trainer 1999 - 2003Administrator & facilitator for the online Computer Based Training course in Microsoft Office applications. Developed and wrote courseware content for the new Basic Computer Program for ESL trainees. Successfully delivered new Program. Trainer for certificate programs; Computer Programmer, Web Designer, and Office Administrator. Developed courseware & led Train the Trainer group sessions on Web Design to High School Teachers. contact

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